What professional qualities should a taxi driver have. Qualities every driver needs

Almost all spheres of activity of modern mankind are inextricably linked with vehicles: personal or official cars, buses, trucks etc. Therefore, we can safely say that the profession of a driver today is perhaps the most common and in demand.

Almost all spheres of activity of modern mankind are inextricably linked with vehicles: personal or official cars, buses, trucks, etc. Therefore, we can safely say that driver profession Today it is perhaps the most common and in demand.

Moreover, today every car owner not only considers himself a professional driver, but is also sure that he can easily use his driving skills to work in the field of personal, passenger or freight traffic. Is that true or is it for real? Most likely not, because the profession of a driver is not only the ability to drive vehicle, but also whole line nuances, which we will talk about today.

Who is a driver?

- a specialist who has the skills to drive a vehicle and transport passengers or goods on a professional basis. It is also customary to call a driver a driving instructor (that is, a person who teaches driving while being directly in the vehicle).

The first drivers were called drivers (from the French "chauffeur" - stoker, stoker), as they had to not only drive a vehicle, but also constantly monitor the fuel (and this was firewood and coal). In the process of improving cars, the duties of the driver also changed, as a result of which a driver appeared - a person who drives. By the way, in the everyday life of Russians, both names of the profession are quite common. It is customary to call a driver a person who is engaged in driving vehicles at a professional level, and drivers are treated as professional drivers as well as car owners.

Today, professional drivers can be divided into several categories, which include:

• personal (personal) driver - is engaged in the transportation of a certain person mainly on the vehicle of the employer.
• forwarding driver - not only carries out the transportation of goods (cargo), but is also responsible for its delivery from one place to another.
• taxi driver - specializes in passenger transportation at the request of customers.
• driver public transport- this category includes both bus drivers and fixed-route taxis and drivers of trams and trolleybuses.
• driver truck– carries out transportation of goods over short distances (usually within the city or region).
• trucker- a driver of heavy vehicles who transports goods over long distances.

Each category has its own requirements, dictated by the specifics of the activity. For example, a fuel truck driver needs to have a permit to transport dangerous goods, and the driver of public transport is required to have a category "D" license.

In professional duties modern driver, in addition to driving a vehicle, includes: checking the health of the car and its Maintenance(washing, refueling, lubricating, etc.), elimination minor faults on the road and regular inspections.

What personal qualities should a driver have?

Driver job invariably associated with the most severe concentration of attention, good memory, excellent reaction and developed spatial and linear eye. It is these qualities that allow the driver not only to fulfill their professional duties, but also to ensure safety. traffic. In addition, a good driver must have such personal qualities as:

• technical thinking;
• love for technology
• analytic skills;
• mental endurance;
• emotional stability;
• responsibility;
• patience;
• delicacy;
• ability to navigate the terrain;
• self-control;
• sociability.

Despite the fact that the driver spends almost all his time in a soft and comfortable seat, he, among other things, must have physical endurance. This is especially important for truckers who have to deal with the most unexpected and sometimes extreme situations.

Benefits of being a driver

Professional drivers(chauffeurs) are sure that there are no random people in their profession. Therefore, the main advantage of this profession is considered to be the opportunity to work according to vocation. It is also worth noting that working as a driver has other advantages, namely:

• demand - good drivers they are needed always and everywhere, so they almost never have problems with employment;
• high earnings - on average, a driver in Russia receives from 30 thousand rubles (in major cities, wage drivers "starts" from 50 thousand rubles).
• prestige - the driver is perhaps the only working specialty that is no less prestigious than the profession of a lawyer or an economist.
• lack of boredom and monotony - the work of the driver is associated with constant movement from one place to another, so there is always a novelty of sensations.

Disadvantages of the profession of a driver

It is not difficult to guess that, as in any other profession, in chauffeur work there are also disadvantages. These include:

• irregular work schedule;
• a greater likelihood of stressful situations (for example, during heavy traffic);
• dependence of working conditions on weather phenomena;
• passive lifestyle.

Where can you get a driving license?

In theory become a professional driver every adult who has completed a training course at any driving school and received a license in the traffic police can. In practice, it is very difficult to find a job immediately after studying at a driving school and without a certain driving experience. "Save the situation" can be the presence of a technical (which is very much appreciated among employers) or specialized education. Moreover, speaking of specialized education, we mean secondary special education (that is, obtained at a technical school). Why? Because in this profession, first of all, practical skills are valued, and only then theoretical knowledge.

Get a driver's license can be in one of the relevant technical schools. For example, the place of training for this profession can be:

• Nizhny Novgorod Motor Transport College;
• Novosibirsk technical school of car service and road facilities;
• Khabarovsk Road Construction College;
• Krasnoyarsk Motor Transport College;
• Moscow Automobile and Road College. A.A. Nikolaev.

Every second in modern world is a driver. Someone is in control own car, someone turns the steering wheel of a minibus or bus, and someone is a personal driver CEO or a tycoon.

To become a driver own car, you need to get a license in the traffic police, but in order to transport other people, you need to have certain skills and personal qualities.

Job Description

A personal driver is often required in big companies. To evaluate your resume personal driver, the HR manager must clearly understand what requirements the company places on the position.

Experience in driving a car, experience in a similar position and the presence of certain personal qualities are the three blocks that an HR assesses. After examining each of them in detail, you can judge whether a personal driver resume sample is suitable.

Required Knowledge

In his work, the driver is responsible for the safety of the movement of another person. In order for the client to be comfortable and not afraid to ride in a car, the driver must know:

• traffic rules and fines for their violation;
• device of the machine, main characteristics, operation and rules for servicing units and assemblies;
• rules and deadlines for mandatory inspections;
• rules for caring for the body, interior, principles of caring for the car;
• signs of malfunctions and ways to eliminate them yourself;
• cases, codes for troubleshooting, you must contact the service center;
• the location of the necessary service stations.

A skilled and experienced driver cannot be unaware of simple things, such as how to measure the oil level, when to change it, or the location of the coolant reservoir. A candidate whose resume contains erroneous data on maintenance or traffic rules will not meet the qualification requirements.

driving skills

The resume of a personal driver must indicate whether the applicant has experience driving cars executive class. These include cars of the brands "Mercedes", "Volvo", "Bentley", "Rolls-Royce".

The ability to drive such a car is an important skill, since such vehicles are equipped with a large number of additional features, knowledge of which by the driver guarantees passenger comfort while driving. For example, the driver must know how the partition between driver's seat and interior, if the situation requires it. Long searches for the necessary button or making incorrect manipulations violate the comfort of passengers.

Responsibilities

A sample resume of a personal driver should contain a description of the duties that he had to perform in previous jobs. If the resume contains little information, the HR manager is required to conduct an interview asking additional questions about functional responsibilities.

Duties include:

• ensuring timely delivery of the car;
• ensuring the technical serviceability of the machine;
• compliance with measures to ensure the safety of the entrusted vehicle;
• driving a vehicle in compliance with all traffic rules to ensure the safety of passengers and others;
• ensuring the technical serviceability of the car, self-conduct inspections;
• timely check-ups service center or inspections at the station;
• keeping the engine and interior, as well as the body in a clean condition, protecting them from impacts external environment by treating surfaces with special means;
• maintaining a healthy lifestyle, refusing to use any psychotropic or narcotic substances that affect coordination and perception of reality;
• mandatory clear study of the route before departure and coordination of the route with the passenger or senior management;
• maintenance of waybills for the purpose of marking mileage, route, fuel consumption;
• at the end of the day, ensures that the car is parked in the garage or in the parking lot.

An example of a resume of a personal driver should contain a listing official duties. Missing moments or uncharacteristic tasks must be clarified with the applicant.

Rights

Any position implies the presence of not only duties, but also rights. The driver is no exception.

In his work, he has the right to:

• requirement from passengers compliance with traffic rules(use of seat belts, transportation of children in special car seats, boarding and disembarking only in specially permitted places);
• obtaining the necessary information in full;
• submission of proposals to the management on improving the safety of driving a car, increasing their competence, improving work;
• requirement from the management of working conditions that do not contradict the law;
• decision-making within the limits of competence.

Responsibility

Usually, the resume of a personal driver does not indicate the responsibilities that the employee bears to the employer. However, it is necessary to find out what reactions were expected from the employer in case of emergencies or breakdowns.

The driver is responsible for:

• untimely, negligent performance or non-performance of direct duties;
• non-compliance with orders, orders, resolutions obliging the preservation of trade secrets, confidential information, personal data;
• violation of labor discipline, labor regulations, health and safety rules.

Guarantees

The work of a personal driver, although not associated with dangers, is difficult and responsible. In his work, a personal driver is protected by the rules and regulations of the company or the contract that is concluded during employment. Laws Russian Federation, labor laws protect the employee in his work.

Personal qualities

A person who needs a personal driver has a high income and often bad temper. The driver has to adapt to the passengers, feel their moods, be able to listen and keep up the conversation, and be silent if necessary.

Personal qualities for the driver play an important role. A sample resume for a job as a personal driver should list the key personal qualities of the candidate.

Among the important ones are:

• stress resistance;
• flexibility;
• the ability to find a common language;
• empathy;
• decency;
• loyalty;
• tolerance.

Due to the specificity of the position in which the driver has to work, the most important quality is the ability to store information. In order not to become a source of leakage of important confidential data, the driver must understand that everything heard at work is not subject to disclosure.

Sample resume

The candidate often rewrites the duties of a personal driver for a resume from job description. To avoid awkward moments when meeting with an employer, it is imperative to proofread your resume before sending it.

After considering the example, it will be clear why such a candidate would not be suitable for the position of a personal driver.

Company: Avtotrans LLC, 02.2015 - 04.2015. Resigned at his own request.

Industry: Passenger Transportation around town.

Position: bus driver.

Responsibilities: ticketing passengers, leaving the route, refueling the car, repairing minor breakdowns.

Wishes: I want to work as a personal or personal driver of the director or his wife in a good car.

Unfortunately the drivers route transport- not the most stress-resistant and friendly people in their mass. Such a candidate, who has little work experience and high expectations for a future employer, will not meet the requirements for the position.

Experienced driver

Reviewing resume experienced driver, you can immediately understand that the candidate has all the necessary skills and qualities. Even the style of writing a resume of a personal driver of a leader will stand out among the entire mass of responses. Worthy Candidate draw up a CV in detail, attach Contact phone numbers for recommendations (where possible), indicate not only the main responsibilities, but also the successes that could be in his work.

Company: Trans-Neft-Resource LLC, 2002-2014

Job title: family driver, the CEO's personal driver.

Reason for dismissal: departure of the head for permanent residence outside the Russian Federation.

Responsibilities:

• timely delivery of the car to the right place;
• departure at night by order of the management;
• transportation of guests, family members (2 children - 3 years and 11 years old) to the specified place;
• business trips with management within the Russian Federation;
• filling waybill, failure reporting;
• car repair, mandatory technical inspection;
• monitoring the condition of the car, all components and assemblies;
• implementation timely replacement necessary spare parts;
• car body and interior care.

Achievements: as a result of a clear route planning, reduced fuel consumption by 20%.

Personal qualities: clarity, punctuality, responsibility, stress resistance, mobility, the ability to remain silent and store information.

Additional information: 35 years of accident-free driving experience, experience in driving premium cars (Bentley, Mercedes, Volvo).

Readers of the newspaper "Work!" spoke about what qualities an ideal public transport driver should have

Yulia Brezhneva:

The bus driver must be sober, friendly, knowledgeable. And most importantly - attentive on turns.

Maria Grigoryan:

I once had a case. I rode in a marshhutka. Grandfather was sitting next to me, he suddenly became ill, had an epileptic attack. We were just at that time stopping near the hospital. The driver was not taken aback, stopped and ran for the doctor. He began to help grandfather, while calming the other passengers so that they would not worry or worry. Here is such a determined driver: he saved a man! This case is very memorable for me. In general, I often meet rude and arrogant drivers, well, it depends on the person himself, I think.

Pavel Gamza:

The driver must be careful while driving. it transports people and is responsible for their lives. It is important that he be friendly to his passengers. In my opinion, these are the main aspects in the profession of a driver.

Anna Zueva:

The driver must be attentive, responsive and at the same time strict. Age not younger than 25-28 years old, with driving experience - years

so 5! To be healthy, have good vision and hearing. We don't judge.

Daria Sevitova:

I believe that a minibus driver should be a restrained person, not transfer his bad mood and irritability to passengers. I also really don’t like it when you have just entered the minibus, and the driver is already moving off, does not allow passengers to sit down, get comfortable. I once had a case. The man got on the bus, did not have time to sit down, and the minibus started moving, and this passenger hit the young guy on the head with his briefcase. Few people like it - to fly to the floor and even injure another. Of course, everyone immediately became indignant, but the driver did not blink an eye, he pretended not to hear. This is the kind of disrespect for passengers that is most outrageous.

Regina Shokhireva:

Firstly, the driver must be polite and, as practice shows, learn to transport people, not firewood. He needs to understand where he's going work, that this is a very responsible job, because the life of a passenger is in the hands of the driver. Many drivers talk on the phone while driving, are distracted from the road, endangering passengers. And, of course, the driver of the minibus should not forget about his speech. Many drivers do not hesitate to use abusive words loudly, forgetting that there are children in the cabin.

Stress resistance is also one of the main qualities of a public transport driver. After all, not all passengers are gifts. (Laughs.) It is important not to forget about the rules of etiquette, because how you treat people is how they treat you. Very often I see a picture of how our older generation- grandparents. They haven't managed to climb the first steps yet, and the bus is already moving off at such a speed that it seems that we are in some kind of race. I even had a case when a grandmother with sore legs fell in the cabin because the driver was in a hurry on schedule.

I have a huge wish for public transport drivers: let's treat each other with respect and understanding, no matter what mood we are in today and what problems are attacking us.

Portrait of a professional public transport driver

• Attentive driving.
• At least 5 years experience.
• Benevolent.
• Polite.
• Responsible and decisive.

Professional opinion

Egor Lodygin, worked as a bus driver for 30 years:

- I loved my job, I loved my passengers. And they responded to me in return. I have always been drawn to people, and the job of a driver is always working with people. I carried passengers from the nearest villages to the district center, and then back. We lived in Arkhara, that's how I traveled the entire Arkharinsky district, worked in the branch of the Annunciation convoy 1275 on regular bus. In the morning you will drive through the nearby villages, collect passengers who wish to go to Arkhara - some to the bazaar, some to the administration, to the hospital. In the evening, around 17.00, you take everyone back.

I treated my passengers with kindness, and for all the time I worked there was not a single complaint against me, no one could say that I was rude or behaved impudently. Situations, of course, arose different. It happens that some of my passengers returned home already "drunk", began to quarrel, pester others. Then I stopped the bus, let the overly active people sort things out on the street - there was nothing to start a fight on my bus, there was no need to endanger other passengers.

In general, I think that it is necessary to treat people humanely, then good will be drawn to you. At that time, I was recognized literally in every village, on every street they knew me, because I did my job with all my heart. Sometimes you look - a woman is traveling with heavy bags, you stop the bus near her house, it's not difficult. And she will shine all over, and you yourself feel good at heart. Some drivers make themselves important, but I have always been calm and ready to help, because if you are kind to people, then they are kind to you.

In general, about the profession of a driver, I can say that it is monetary. At least before we had to work according to the plan. Passed the plan - received an award, no one ever complained.

Great racers have that rare set of qualities that allow them to achieve high results in various competitions. But we all live not only for racing and pokatushki, do not forget that you spend most of the time on the roads common use with rules, restrictions and, which is also important, with other road users. In such everyday situations, the qualities of real racers will help you drive more safely and at the same time not bother anyone. After all, the most skillful and professional driver invisible on the road, and does not drive out “ahead of the rest”, trying to get from point A to point B as quickly as possible.

So, you are a great driver if:

10. Always have an exit plan

You may need a way out in a variety of situations, whether it is the ability to bypass the largest traffic jam without letting yourself be crushed by a huge truck, or you need to shake off an annoying rival on the track from your “tail” as soon as possible. In general, you should always know what to do if it suddenly becomes "hot".

9. You have strong nerves

Remain calm in the most stressful moments when you are maximum pressure. Do not panic if the car in front of you starts wagging its tail and rushing from side to side. Always act calmly, even if there is an accident right in front of you. There are a huge number of such moments in life, and all of them will seem much simpler if you have a “cold head”.

8. Think ahead

Most drivers only look straight ahead of their car, but great racers look as far down the track as possible. After all, they know that the place where you need to be is much more important than where you are now. This rule also applies to moving in traffic, where it is very important to take into account all possible options development of events, so as not to get into a slip or, in the worst case, in an accident.

7. Know exactly where the limits are and never go beyond them.

It's not just some boring speed limits, the whole thing is within the possibilities. Yours, your car, and this track or the road you're on. Try to go beyond these limits and risk knowing the world of pain and horror. Of course, passing a turn on the edge is very interesting and brings great pleasure, but this is by no means a reason to risk your own skin and the lives of others.

6. Drive smoothly

A driver who smoothly controls his car successful driver. This quality is also important on the track, where you calmly keep your car in a bunch of turns, steering less and more gas. And in the city, this is also important, without forcing your passengers to share with you the ingredients of a recent meal. Less sudden movements!

5. You are patient

In fact, it is not at all necessary to hang a centimeter from the bumper of the car that is driving in front of you. Yes, and honking and yelling at a gaping carrier doesn’t make much sense either, because this will not help in any way, but on the contrary, nerve cells will go to waste. Circuit riders know full well that sometimes you have to wait a few laps to get into overtaking position, and rushing will be very costly. So it's better to wait a bit.

4. Don't get distracted

Any thing that distracts you while driving can cause an accident. How many accidents have happened just because someone in a toffee dialed a text message or tuned the radio and “caught up” with the car in front. So as soon as you get behind the wheel, the phone moves from the pocket of your clothes to the glove box or niche. Hands-free is not a panacea, because the conversation still has to be distracted. It's very simple - the less distractions, the safer driving.

3. You have excellent control over the dimensions of your car

Racers can spend days on corners on the ideal trajectory through the apexes (the innermost turning point). The most successful can do this to the nearest centimeter and for any weather conditions. Also, a simple driver who feels the dimensions of his car can squeeze between parked cars in a narrow street can save a couple of minutes in similar situation. If you can keep an accurate distance in front of your car on the track, you will be able to react in time to changing conditions.

2. You are resilient

A lot of great riders have only been able to shine for short stretches of the race or only last a couple of races in a season with a great start to the year and a mediocre end to it. But in truth, great racers (like Ayrton Senna, for example) have always been "on the crest of the wave." Everyone can have bad moments or periods of time, but great racers have much less such moments, so not everyone can be great.

1. You have experience

There is no need to explain anything here, everything is clear. To ride, you need to ride. Theory without practice is nothing. The more you ride, the better you ride.

15.03.2018

Perhaps you are seriously thinking about trying yourself as a taxi driver. But you have never worked in a taxi before, and therefore you don’t know if you will succeed, if this is your occupation or if you should consider other professions. To make the right decision, we suggest that you read this article. In it, you can find out what qualities it is desirable to have in order to be successful taxi driver satisfied with their work and earnings.

First of all, a taxi driver must be a responsible person. After all, he is responsible for the safety of himself and passengers, as well as for the condition of the car entrusted to him. A good taxi driver is distinguished by a neat driving style with thoughtful maneuvers, the desire and ability to predict traffic situation and behavior of other road users. In addition, the driver is simply obliged to responsibly analyze his condition, control it and not allow himself to take orders, being extremely tired.

In addition, attentiveness is a quality that a taxi driver also needs. This is required not only in order to comply with traffic rules (you must always notice signs, markings, etc.), but also for orientation on the ground. Only an attentive driver, who also has good spatial thinking, will not miss the right turn, enter the yard, will not forget to read the client’s comment, which often contains helpful information about the place of delivery of the car.

The one who works in a taxi cannot do without self-discipline. After all, this is a job with a flexible schedule, usually assuming that the driver himself will determine when to take orders and when to rest. This is an absolute advantage, allowing you to independently plan your time, based on comfort mode and combine work with doing your own thing. But it should be understood that such freedom is suitable only for disciplined people. Otherwise, the person will be in rest mode for too long, and it will be difficult for him to force himself to come on the line. This will result in a deplorable result at the end of the shift, when they count the number of completed orders and give out a salary - alas, in this case, it most likely will not please.
In addition to responsibility, attentiveness and self-discipline, it is highly desirable for a taxi driver to be sociable, to have the skills to communicate with people. It should be remembered that a taxi belongs to the service sector, which means that it is people who determine the success and profitability of a business and, ultimately, the possibility of its continued existence. The ability to clearly express one's thoughts, to listen and hear, to be polite and friendly leaves positive impression from passengers from the trip and encourages them to order a car from the same company in the future. In addition, many popular taxi services have introduced a driver rating system. Any passenger who has made a trip can rate it, and this rating will affect the overall rating of the taxi driver, which, in turn, will affect the number of orders offered to him or even the ability to accept orders from this company.

In the course of working in a taxi, such qualities as flexibility, diplomacy and non-conflict are also in demand. Various situations, for example, being late for an order, getting into traffic jam, problems with finding the address of delivery and others often cause negative emotions among passengers. It also happens that even in the absence of objective reasons, the client is initially set up for conflict due to his character or current mood. In such cases, the ability of the driver to listen and explain his position, while carefully choosing expressions and smoothing out sharp corners positively affect the behavior and mood of the passenger. And this contributes to the comfortable state of the driver himself. After all, work is much more pleasant if you do not get nervous over trifles and, instead of inflating the conflict, quickly resolve it.

Thus, a good taxi driver is a professional who combines such qualities as responsibility, attentiveness, self-discipline and organization, as well as sociability, politeness, friendliness, and the ability to find a common language with people. But if you're still unsure if you should be a taxi driver, it's actually better to just give it a try! You will not spend a lot of time and effort, but you will know for sure, and it is likely that this profession will suit and like you. For example, in our company, hiring is carried out very quickly (1-2 days), after which new drivers are trained and given all the necessary information, and wages are paid after each shift. As a result, in just a week (having worked several shifts) you will be able to form your own opinion about