Today we will not talk about those boring rules of conduct that are hung in public transport and which basically all passengers follow anyway. And about those small nuances that often arise in our practice of passenger transportation and can entail not only indignation and complaints from other passengers, but also force majeure and unpleasant situations and consequences.
- Don't miss your flight. Although this does not particularly apply to the rules of behavior on the bus, however, this is the place to start, especially since all the rules below are based on the practical experience of our company. Indeed, sometimes calls are received asking to wait for a passenger who transfers from a train or any other transport and simply physically does not have time for our bus yard for 10-15 minutes, in this case the company's management decided to go "to a meeting" and wait for the passenger. However, in most cases, customers simply do not leave on time for boarding, and all passengers spend their personal time waiting for non-punctual personalities.
- Check in suitcases and bags. All modern buses necessarily equipped luggage compartment, this is not done just like that, but for your own convenience and safety. However, some passengers do not want to part with their luggage and carry their bags into the bus, blocking the passage or trying to stuff huge suitcases on the upper shelves. We kindly ask you to take to the salon only hand luggage, namely small bags, brake bags and valuables. It is strictly forbidden to put bags in the aisle, blocking movement in the cabin, to put large heavy suitcases on the upper shelves, as they tend to fall on the heads of passengers by the middle of the road.
- Take care of availability complete set documents. As for the basic set of documents, passports, identification code and birth certificates (for a child), it is often present for all passengers. But additional documents, such as permits for a child, if the trip is carried out by one of the parents, as well as issued and extended passes (if necessary), are not available to everyone. And then, the corps de ballet begins in the form of a pass right at the checkpoint, while all passengers are waiting for only one who did not worry about the pass in advance. It is not excluded and simply disembarking a passenger without a document before the border. Therefore, in order not to spoil your trip, check the availability of documents, if you have any questions, call the phone numbers listed on the site, and get answers from our qualified employees of the company.
- Give attention to your children. Traveling by bus with a child is another test, both for the child and for the parents. To make a trip with a baby more comfortable, you need to know what to do with your child during the trip and prepare in advance by taking with you the necessary games and toys that can interest your child. This will not only bring peace and comfort during the trip, both for you and for all other passengers, but also make it safer, because a child running around the cabin while the bus is moving is a sign of irresponsible parents. Perhaps the driver will brake sharply or meet a bump on the road, and the baby may fall and be seriously injured. Just in order to protect your baby, keep him busy with the game.
- Do not distract the bus warrior. While driving, there are often passengers who like to have long intimate conversations in order to brighten up a boring, monotonous road. However, in order not to put yourself and all passengers in danger, you should not distract the driver, he should be as focused as possible. And for those who like to talk, it is better to find another interlocutor and when discussing a particular topic, make sure that a quiet conversation does not develop into a loud, stormy discussion that interferes with other passengers and distracts the driver. The same applies to talking on a mobile phone.
- Do not litter in the cabin and do not wipe your hands on the curtains. For some reason, some passengers believe that if they bought a ticket for the bus, they can behave as they like, litter and spoil the inventory of the bus. “Nothing will be removed, replaced, repaired, I paid ..” This behavior is not acceptable, because the next trip with dirty, torn seats, a broken table and curtains with greasy fingerprints and faces of past passengers will not quite suit you, and complaints will begin. To prevent this from happening, try to be respectful of the bus interior so that when you enter it next time, there will be no questions why the fare does not match the quality of the bus provided.
- Alcohol intoxication is a taboo for traveling by bus. At first glance, this is even ridiculous, does it really occur to someone to ride a bus well drunk, but this is only at first glance. In fact, in our practice of passenger transportation, such a case hit more than once, the indignation of passengers knew no bounds, there were calls with complaints. However, the company has no right not to provide a seat to a passenger who has purchased a bus ticket. Therefore, a request to passengers, respect others and be responsible, so that it would be comfortable not only for you to travel, but also for the passengers sitting next to you.
- Severe cold - refrain from traveling. Agree, it’s not pleasant when, during the entire trip, a sneezing or coughing passenger will ride next to you, moreover, there may be passengers with children on the bus, and as we know, children are more susceptible to various viruses. I don’t think that such a trip will satisfy them, especially if, having arrived on a long-awaited vacation, the child falls ill, catching your cold. That is why, if there is no urgent need, try to refrain from traveling with a severe cold.
- Do not use harsh persistent perfumes and aerosols. As they say, the taste and color ... That is why when going on a bus trip, especially a long one, do not use too harsh perfumes and eau de toilette. This can become not only tactless and bring discomfort to other passengers during the trip, but also adversely affect the health of others, causing allergic reactions, for example, for passengers suffering from asthma or simply allergic to certain smells.
- Collect brakes from products that do not have a strong odor. In general, a fragrant feast on the road is often associated with traveling by train, when passengers sitting nearby begin to lay out on a tiny table, it would seem, all the most “odorous” products, the most fragrant sausage, and with garlic and many more odorous goodies - just a fairy tale. No matter what, such an association does not arise among passengers traveling by bus routes, try to choose products without a strong odor for your road brake, and what is more important with long term storage outside the refrigerator.
Almost all people use public transport daily, but only a few know the generally accepted etiquette. Therefore, trips do not always leave a pleasant impression. In order not to become the culprit of a quarrel, you need to know the rules of behavior on the bus.
How to behave when entering?
According to etiquette, the first to enter the transport should be:
Disabled people;
people of retirement age;
Women.
If a man wants to help these categories of citizens with landing, for example, to bring luggage or heavy bags, then he must ask permission for this. In the case when people enter the bus with backpacks on their backs, they must be removed so as not to interfere with other passengers.
If a man enters the transport with his companion, but they are far from each other, you should not try to get to her, interfering with other passengers. This rule applies to anyone who is separated on the bus.
Should I give up my seat?
The rules of conduct on the bus state that seating is for people with disabilities, children and pensioners. If there are free seats, then women can take them. Men have the right to sit down only when standing passengers do not object. You can quietly ask permission or express the question with a gesture. Asking a question out loud is considered bad manners.
A woman should give way to a man if he feels unwell. It is necessary to invite him to sit down politely, so as not to offend and not to put in. The one who is being courteous should thank for the service.
If a woman is in transport with a man, and she is given a seat, then she is not obliged to thank for the service. This should be done by her companion.
If there are elderly people or pregnant women in the transport, young boys and girls should not sit down. A man must show respect for his companion and invite her to sit down.
Behavior in transport
There are certain rules of conduct on the bus, which are considered generally accepted, so every passenger must comply with them.
Rules for children and parents
There are rules for the behavior of children on the bus. Parents should ensure that they are quiet and do not disturb other passengers. You can not make noise, push, laugh out loud or play
Each passenger must take care not to push other people, step on their feet or lean on them.
Exit etiquette
The first person to get off the bus should be a man or someone who is younger in age. The exit is obliged to provide assistance to other passengers, if necessary: to take out bags, a pensioner, a child or a woman.
The rules of conduct for passengers on the bus allow a subordinate not to assist a leader or colleague if he is higher in rank. But you can make an exception in the case when the boss is a woman.
It's indecent to leave public transport at the last moment. In order not to disturb others, you need to prepare in advance: go to the door, let people who do not go out and pick up your luggage, if any. Do not push passengers who are standing near the door. They need to politely ask if they are going out, and offer them to change places.
How to behave in school transport?
It is not uncommon for schoolchildren to be transported by a special bus. Therefore, there are certain rules for the behavior of students on the bus.
- Landing should take place only in the presence of an escort, who is appointed by order of the headmaster.
- You can get on and off the bus only after the vehicle has come to a complete stop and the doors have been opened. You can not get off at places that are not a stop.
- Rules of conduct in school bus suggest that the landing and disembarkation of younger children is carried out first.
- If the bus is equipped with a special luggage rack, students should put their backpacks and bags there. Sitting down, you need to fasten your seat belts. If they are defective, the maintainer should be informed.
- The rules of conduct on the bus suggest that the driver should not be distracted by loud conversations and other sounds. You can not walk around the cabin, litter, use profanity.
- It is forbidden to open windows on your own and stick foreign objects into them.
- Students must take care of the property of the bus and do not carry flammable and explosive substances with them.
Public transportThese are buses, trolleybuses, trams and metro.
emergency situations in buses, trolleybuses and trams most often occur as a result of a collision, sudden braking, falling from a height and flooding of the passenger compartment. In trolleybuses and trams there is also a risk of electric shock.
Rules safe behavior passengers when using surface public transport:
- expect, the vehicle should only be at special stops equipped with elevated platforms and signs. In the absence of special sites, public transport should be expected on the sidewalk or roadside next to the stop sign. At the bus stop you can not arrange outdoor games, run. These actions may result in a fall on carriageway and getting under the wheels;
- you can get into the transport only after it has completely stopped, the doors have been opened, the passengers have exited. In the process of landing, you can not crowd at the door, push, interfere with each other;
- in the passenger compartment of the vehicle you need to sit on free place or stand, holding on to the railings. It is forbidden to stand on the protruding parts and steps of the vehicles, lean against the doors, interfere with their normal operation. It is undesirable to move around the cabin while the vehicle is moving;
- do not interfere with the driver;
- you can’t sleep while driving, if possible, you need to monitor the situation on the road;
- Do not lean out of windows and hatches while driving;
- it is forbidden to transport flammable liquids, explosive objects, piercing and cutting instruments in public transport;
- you can leave the transport talc after it has completely stopped. At the exit, do not create a crush, help each other.
- if during the movement there is a danger of collision with another object, you should take a stable position and grab the handrails (belts) with your hands;
- in the event of an accident of a trolleybus and tram, you should only leave them by jumping in order to avoid electric shock.
Metro (subway)is a large, complex, artificial technical system.
Emergencies in the subway occur due to collisions and derailments of trains, as well as explosions, fires, destruction of escalator structures, falling things and passengers on the way.
The most dangerous areas in the subway are turnstiles, escalators, platforms and carriages.
Escalator- This is a lifting and transport machine in the form of an inclined staircase with moving steps.
The angle of inclination is 30-35 degrees. Bandwidth modern escalators is about 10 thousand people per hour.
The escalator was invented in 1892 by D. Renault. The author called it a "moving staircase".
The most common and extremely dangerous situation on the escalator is people falling down the stairs. This can happen as a result of an unexpected and abrupt stop of the escalator, the fall of a heavy object: a suitcase, bag, backpack or a person. The danger of falling on an inclined surface of an escalator lies in the fact that almost all passengers on it are involved in this process. Below, at the place of exit from the escalator, a crush quickly forms, people are injured and die.
In February 1982, in the Moscow metro at the Aviamotornaya station, due to a technical malfunction of the escalator, which began to accelerate, and the brakes failed, a crush formed below. 8 people were killed, 30 people were injured.
If the escalator starts to accelerate, try to quickly get over to the neighboring escalator (stairs) through the balustrade.
If the escalator stops, leave it without haste, hustle and panic.
Escalator safety requirements:
- stand with right side facing in the direction of travel;
- hold on to the handrail;
- pass on the left side;
- do not linger when leaving the escalator, be extremely careful;
- do not lean against the fixed parts of the escalator;
- do not sit on the stairs;
- do not put things on the steps and handrails;
- do not run, do not jump, do not push, do not swing the escalator;
- do not walk on an idle escalator unless absolutely necessary, even if it is not closed;
- do not allow things to fall on the escalator.
Platform- This is an elevated platform near the railway tracks at the passenger boarding station.
While on the platform, a person may fall onto railways, get into the space between the cars, be injured by the rear-view mirror, which is installed on the cab of the locomotive.
In order to prevent an accident, the following basic requirements of behavior on the platform must be observed:
- do not go beyond the guard line at the edge of the platform until the train stops completely;
- do not arrange games on the edge of the platform;
- do not accumulate at the front door;
- evenly placed along the entire length of the platform;
- do not allow objects to fall on the railway tracks, if this happens, immediately report the incident to the station attendant. Never try to get your things on your own.
If you are on the tracks:
- call for help and do not try to get back on your own;
- quickly move to the "head" of the platform, where the clock is. At this point, the driver will make a stop;
- in the event of a train approaching, you need to lie between the rails. The depth of the tray is designed so that the elements of the train do not injure a person.
If a passenger fell between the cars standing train nearby people should give a signal to the driver in a circular motion arms above your head, jam the front door, immediately report the incident to the station worker.
If your things were left on the departing train, remember in which car from the beginning or from the end of the train this happened, remember the train number, which is written on windshield the last car, inform the station attendant about it. The information will be passed on to the train driver and the attendant of the next station.
If an ownerless bag, case, suitcase, package, box is found on the platform or in the train, do not try to open them. Report this to the train driver, police or subway employees. Each station has a special room where suspicious items will be examined by specialists.
It happens that trains stop in tunnels. In this situation, it is necessary to remain calm and strictly follow all the instructions of the driver, which will come through the loudspeaker. If it becomes stuffy in the car, it will be difficult to breathe, the passengers begin to lose consciousness - break the windows. If you have to walk to the nearest station, do not leave the car until the power supply to the contact power rail is turned off.
In the event of a fire in the carriage, inform the train driver by loudspeaker, indicate the exact number of the carriage. Start extinguishing the fire immediately. There are fire extinguishers in every carriage. Try to use them to minimize the negative effects of a fire.
Rules for safe behavior in the subway:
- when entering the subway, try to avoid getting into the crowd;
- hold the front door of the lobby, it can cause serious injury to the person following you;
- be especially careful when you are on the escalator;
- do not litter in the subway, do not arrange games on the edge of the platform;
- do not lean against the doors of the car;
- do not transport dangerous and strong-smelling materials on the subway.
In megacities it is extremely difficult to do without public transport. It is designed to transport people along pre-laid routes with stops at certain places. To such transport major cities include: tram, bus, trolleybus, taxi, subway, trains and electric trains.
Ensuring safety in public transport, as a rule, lies with the passenger himself. To do this, you should know how to behave correctly when traveling in a particular mode of transport and what to do if extreme situation(fire, seizure, explosion or accident).
Ground urban transport
While waiting at a public transport stop, do not get too close to the carriageway. Take your time. Do not run and try to jump on the bus on the go. It is better to wait for the next one than to end up with a fracture in the emergency room. You should also go out carefully, slowly and without pushing anyone. A person may slip on the footrest and fall under the wheels or injure his leg.
In the cabin, be vigilant and watch your belongings. The bag should not be behind you or below you. Hang it on your shoulder and press it in front, clasping it with your hand. Be sure to use the handrails. If you find an ownerless item, report it to the conductor or driver.
As much as you would like, you can not sleep in transport. During a sudden stop or collision, you may not be able to react properly. When dangerous situation listen to the driver's instructions.
While driving, talking to the driver or asking him questions is prohibited. Do not enter the bus or trolleybus with food and or alcoholic beverages. In the event of a capture, according to the safety rules in public transport, you must comply with all the requirements of the criminals, do not argue or argue with them.
At the beginning of the rescue operation, stay away from glass items and windows. Lie on the floor with your head in your hands and try not to move. Wait for the assault to end. It would be a big mistake to take a weapon thrown by criminals. In this case, the capture team will easily mistake you for one of them.
Underground transport (metro)
The subway is one of the most convenient means of transportation in densely populated cities. However, dangers can lurk there as well.
- Before the train arrives, stay away from the edge of the platform. Approach the doors when the car has finally stopped.
- If there is a crush, then for your own safety, use other metro lines.
- When a person falls on the rails, do not rush to help him. It would be correct to send several passengers to the metro employee to report the situation, and one person should stand at the edge of the platform and use a bright object to signal the driver to slow down.
- If the fallen person cannot quickly get out himself, but is able to move, he should be told that the most safe option will lie straight, face down between the rails. Stay still until the train leaves.
- While on the escalator, do not be distracted, do not try to run along it or jump over the steps. Hold on tight to the handrail.
In the event of an explosion or accident in the tunnel, listen to the recommendations of the engineer. Before leaving the car, you need to wait until the voltage is removed from the contact rail. When smoking, cover the respiratory organs with a handkerchief, napkin or scarf. beware metal parts car, it is better not to touch them. The driver must indicate the direction in which to move in order to exit the tunnel. If there is no danger to life, then it is better to wait for the help of rescuers.
Railway transport
When ensuring safety in public transport, such as the train, the following recommendations should be followed:
- It is better to buy seats in cars located in the center of the train than in the "head" or "tail". This is explained by central part trains are the least likely to be injured in a collision.
- Give preference to places that are opposite to the movement of the train.
- Know in advance where they are emergency exits. Usually there are 2 per car.
- If your fellow travelers look suspicious or do not inspire confidence in you, it is best to keep the lights on in the compartment and try not to fall asleep.
- When traveling in a compartment, never leave the door half open. This will give other passengers extra information.
- All important documents and keep valuables close to you at all times. When you go to bed, put them under your pillow.
- Do not drink alcohol in the company of strangers. It blunts vigilance.
- It is forbidden to try to open the doors of the car, stand on the steps or lean out of the open windows while the vehicle is in motion.
- The stopcock should only be used in very serious situations. In case of its occurrence, it is not recommended to stop the train in places where it will be difficult to evacuate people (tunnel, bridge).
- Baggage must not contain flammable items, poisonous or chemical substances.
- If you smell burning or incomprehensible smoke, you should immediately inform the conductor about it.
At hard braking Grasp the handrails firmly and place your feet on the seat or wall to stabilize your body. It is better to lie on the floor of the cabin. After waiting one blow, you should not change position, subsequent blows are possible, stronger ones. Only when it becomes clear that the train has finally stopped, you can get up.
You must immediately leave the train cabin, because. there is a high risk of fire. If you decide to leave the car through the emergency window, then do it on the field side, i.e. where there are no railroad tracks.
Fire Safety Rules
A fire in public transport is dangerous because a large number of people is in a closed small room. In addition, during the combustion of parts of the transport, rather toxic substances are released that are dangerous to humans.
If you feel smoke and a corresponding smell in the cabin, inform the driver about this and demand a stop to clarify the circumstances. In vehicles that run on electricity, in the event of an accident, the protective insulation may be broken and metal elements may become energized.
For evacuation, roof hatches are used or side windows. In the event of an explosion or heavy smoke, be sure to cover your nose and mouth with something from the items of clothing. At the bottom of the accumulation of smoke is minimal, so you should lie on the floor to avoid poisoning.
When you are able to get out of the vehicle, immediately move to a safe distance. There is a possibility of an explosion of fuel tanks or a short circuit in the power grid.
In the event of a fire at railway transport needs to be done a little differently. The windows should be closed so that the wind entering the car does not further spray the flames. Try to leave through the neighboring cars. At the same time, close the doors firmly behind you. Protect your respiratory organs and eyes.
Once in relative safety, get involved in rescue work. Give others help.
Each of us is not only a pedestrian, but also a passenger. In the city you travel by bus, tram, trolleybus, fixed-route taxi and metro. Out of town you go by train. And during each trip, you must comply with the rules that define the duties of passengers.
Finding public transport stops is easy. They are marked with signs in front of them.
Bus (trolleybus) stops are indicated by a white and blue sign with a black image of the bus.
On the sign tram stop instead of a bus, a tram is depicted.
Rules of conduct for passengers when boarding a bus and trolleybus
So you've found your stop. But you should know that bus (trolleybus) and tram stops differ from each other both in location and in how pedestrians should behave while waiting for a vehicle.
If you are standing at a bus stop and waiting for a bus or trolleybus, move away from the edge of the sidewalk. Don't step on the curb! You cannot stand on the edge of the sidewalk, because the bus sometimes skids and it can hit you or even knock you down.
Another rule: don't play at the bus stop, don't push, don't run, don't push. While running and fussing, you can accidentally run out onto the roadway yourself or push a friend onto it. And this is very dangerous!
You also need to remember: in no case go out onto the road to see if a bus or trolleybus is coming.
Remember the rule: a pedestrian should not enter the roadway outside the zone pedestrian crossing!
But then the bus came to a stop. If he doesn't follow the route you want, calmly step aside. Let those pedestrians who need this bus get on the bus.
If the bus you need has come to the stop, get on it only when it stops completely. The driver monitors the boarding and disembarking of passengers using exterior mirrors. Get on the bus calmly. Do not fuss and do not try to push other passengers away in order to get on the bus first. Conduct yourself with dignity! Elderly people, mothers and fathers with small children, disabled people and pregnant women should sit in the front door - this door is better visible to the driver.
Don't try to jump on the bus at the last minute when the doors have already begun to close. The driver monitors the movement of others before sending Vehicle and maybe, closing the doors, pinch you.
Get on the bus (trolleybus) calmly, without haste and fuss.
So, you entered the bus or trolleybus. Do not linger on the steps and at the entrance. Go to the cabin so as not to interfere with other passengers to enter.
Rules of conduct for bus (trolleybus) passengers
If there is a free seat, you should immediately take it so as not to interfere with other people's passage. Just remember: you need to give way to the elderly, small children, and the disabled. You can not run around the cabin and push friends. If the bus stops suddenly, you can fall yourself and "drop" other people. If you're standing, hold on to the railings. Otherwise, with sudden braking, you risk getting bruises and bruises.
Never lean out the windows of the bus and do not expose any objects in them.
Many teenagers like to talk loudly on the bus, or even scream, turn on mobile phone or the player at full volume. These are manifestations of lack of culture and bad manners. After all, noise not only irritates other passengers - it can interfere with the driver and distract him from work. In general, passengers must comply with all orders of the driver and the conductor.
But then the bus came to your stop. It is better to prepare for the exit in advance: you need to ask other passengers if they get off at your stop? Get closer to the doors, but don't go down the stairs - you can be pinched by the opening doors.
When the driver stops the bus and opens the doors, get out calmly, without fuss and haste. Help small children, the elderly, the disabled get off. If you are a boy, give a hand to girls and women.
If after getting off the bus you need to cross to the other side of the street, be sure to walk to the pedestrian crossing. Do not forget - the road can only be crossed on it. And one more rule to remember:
A standing bus or trolleybus should only be bypassed from behind.
