Buying a new car in a car dealership: what the buyer needs to know? Buying a new car in the cabin what to look for.

Buying a new car in a car dealership: what the buyer needs to know? Buying a new car in the cabin what to look for.

18.07.2019

Found a list on one of the forums

List of car checks upon receipt from a car dealer

Have with you:

 1. camera, if paint flaws, to document

 2. 2 liters of water, if anything, pour into the tank

 3. auto charge as cigarette lighter is not supplied

 4. 6 LEDs for checking the changer

 5. Compressor with pressure gauge

 6. lantern (not always light everywhere)

 7. gloves, so as not to get very dirty

 8. non-staining clothes (season, and suddenly where you have to climb)

 9. naturally documents to leave

 10. money, why is it always needed at the last moment

 11. floor mats

 12. sign emergency stop

 13. Fire extinguisher

 14. First aid kit

 15. receipts and applications for registration and maintenance

Documents and keys:

 1. Registration certificate (copy) – what is it (PTS?)?

 3. passports for additional equipment and alarms with marks in the warranty cards

 4. manual for the car (Russian and English version)

 5. service book (+ warranty certificate) pre-sales preparation.

 6. Certificate of the State Customs Committee

 7. A copy of the customs declaration certified by the blue seal of the OD (otherwise, from the traffic police you will have to go to the salon again for it)

 8. 2 car keys (+ token with key number in case it needs to be duplicated)

Verification of numbers with documents:

 1. Ask if the standard alarm is activated

 2. Check the alarm, the operation of the central lock. If a shock sensor is installed, check the response level by knocking on the wheel. Ask the master installer to show where the blocks are located, where the buttons are, where the lock, shutdown and service

 3. Open the hood and check that the hood stop is secure.

 4. Check the edges of the hood for chips

 5. Check engine numbers

 6. Check chassis number

 7. Verify body number

 8. Verify VIN

 9. Check all documents carefully, every letter.

 10. Check fluid levels: antifreeze, brake reservoir, engine oil level, power steering oil level and windscreen washer oil level.

 11. Check if the year of manufacture of the battery also matches the year of manufacture of the vehicle. Often the batteries are removed to start another car, because. they are not loaded

 12. Ask what oil is filled

 13. Pour water into the washer tank.

 14. Check the reliability of locking - opening the hood. (The hood release lever is located to the left of driver's seat under the torpedo at knee level)

 15) The presence of a cap in the bumper covering the hole for the tow hook

 16) Availability of disk, for cars with navigation.

 17) instruction

 18) Cleanliness of the salon. often there is factory stubborn dirt and dust

External checks:

 1. Complete visual inspection without opening the doors, hood and trunk.

 2. Step aside and inspect the body from different angles for dents.

 3. All doorways must be level, doors must not protrude/protrude beyond the body

 4. Hood and trunk lids should also not be skewed and should have even openings. Squat in front of the car, then behind the car and evaluate the evenness of the hood and trunk lid interface lines.

 5. Check the plugs in the holes. under towing hooks. Check the reliability of their fastening (so as not to lose)

 6. Check whether there are any defects in the cutters on the passenger doors from the outside (deformation)

 Front and rear optics should not have cracks, chips and should stand without distortions.

 7. Kneel in front of the front bumper and inspect the bottom of the bumper and plastic parts in front of the car. There should be no chips, cracks or breaks.

 8. Inspect the rear bumper in the same way.

 9. Behind the front and rear wheels should be plastic mudguards (not always)

 10. Check the integrity of the plastic arches

 11. Check wheel caps, check tire pressure. (2.2 atm.)

Internal checks:

Salon check:

Front doors:

 1. Check that both front doors are locked and unlocked with the key.

 2. Check doors for free opening and closing

 3. Open the front doors and check the interior trim

 4. Inspect paintwork door edges, door pillar and B-pillar

 5. Perform an external inspection of the front seats, floor mats and plastic sills

 6. Remove and install the head restraints (by pressing the release button), make sure they are intact

Rear doors:

 1. Check doors for free opening and closing

 2. Open the rear doors and check the interior lining

 3. Inspect the paintwork of the edges of the doors, the central pillar of the door and the part of the body where the mating part of the lock is fixed

 4. Conduct an external inspection rear seats, floor mats and plastic thresholds

 5. At the ends of two rear doors there is a stopper in the constipation area. This is a blocking of door locks from the possibility of opening them from the inside - for children. Check the functionality of the lock.

 6. Pull the rear seats and backrests for looseness. Everything must be secure.

 7. Remove the head restraints (by pressing the release button), make sure they are intact

 8. Check the folding of the rear seats and their fixing separately.

 9. Check the operation of the mechanism for changing the angle of the rear seat backrest

 10. Check the plastic ring, which is pulled to fold the rear armrest

 11. Check the fastening of the plastic lining of the seat fastening loops.

Trunk:

 1. Check trunk opening with button and key

 2. Raise the tailgate, making sure the gas lift works

 3. Inspect inside tailgate

 4. Check tailgate edges for chips

 5. Inspect the heating threads rear window for damage

 6. Check the operation of the trunk light

 7. Check the operation of the rear curtain (pull it out and remove it)

 8. Remove rear curtain

 9. Inspect surfaces luggage compartment including rear seat backs

 10. Check the operation of the drawer and the presence of movable dividers

 11. Pull out the shelves covering the drawer

 12. Raise the floor luggage compartment and check the presence of a spare wheel, as well as the reliability of its fixation

 13. Check the internal compartments, making sure that the hatches in the trunk are securely fastened, as well as make sure that the jack, tool kit, wheel wrench and towing hook are available.

 14. Check the adapter for the balloon plus the twisted regular nuts (if you purchased locks)

 15. Check interior lighting

 1. Check the reliability of the closing-opening of the gas tank hatch. Check the operation of closing the gas tank flap with the central key.

 2. C driver's door check the operation of the power windows on all 4 doors (4 keys and a lock button)

 3. Check the operation of the power windows on each door separately, using an individual switch.

 4. Make sure that the locks from the driver's door of all power windows work.

 5. In all cases, lower the windows all the way down. Everything should go without jamming.

 6. View the torpedo and the mating of the strut pads

 7. Check the free longitudinal movement of the driver and passenger seats, and then the tilt of the backs, seat height adjustment, as well as the adjustment of the lumbar cushion

 8. Set the variator to the “P” mode

 9. Check the handbrake and the number of clicks

 10. Start the engine without opening the hood.

 11. Pay attention to fit plastic panels salon.

 12. Check the operation of the sunroof.

 13. Check the operation of the radio. Check by balance method

front and rear speakers, as well as stereo balance of right and left speakers, put 6 CDs and check the radio and CDchanger. If possible, tune in one station.

 14. Check bluetooth

 15. Check the mileage on the computer

 16. Check the operation of the rain sensor (lower the lever one click.....to auto mode. If the brush passes over the glass once, then everything is fine ... If it crawls continuously, then bend over the seller and let the fuse be inserted)

 17. Check the operation of the wiper blades in all modes, adjust the stroke interval.

 18. Check the operation of the front and rear washer pumps (Front - right handle towards you, rear - rotation towards you).

 19. Check the ease of movement of the steering wheel, with the engine running, the steering wheel should turn with the palm of your hand.

 20. Check the operation of the rear window heating - heating threads are felt by hand in half a minute. (do not forget to disable if outside the "+" window)

 21. Check the operation of the electric heating of the side mirrors (do not forget to turn it off if it is outside the “+” window)

 22. Check the operation of the electric heating of the front seats.

 23. Check the horn

 24. Check backlight dashboard

 25. Get out of the car and ask to turn on the near / far / turn signals / stops / fog lights / emergency lights / dimensions / reverse in turn.

Check the operation of the headlight range control and front fog lights

 26. If the engine has warmed up by this time, check the operation of the stove. Should be warm.

Turn off the stove and blow the interior with a fan at all speed modes by changing the direction of the air flow with the switch.

 27. Turn on the air conditioner and check for cold air in the MAX cooling mode.

 28. Turn on air recirculation in the passenger compartment and check the air pressure from the nozzles. Should blow a little weaker than when taking air from outside.

 29. Check the cigarette lighter and its operation (telephone charging)

 30. Check the reliability of the opening and closing of the glove compartment and all containers in the car

 31. Check seat belt buckles

Running checks

 Set drive mode to "Auto"

 Set the variator to the "D" mode and start off with unfastened seat belts. It should squeak when accelerating to 15 mph.

 Check the operation of the brakes

 Set the variator to the "Reverse" mode and move off

 The salon usually fills in 3-5 liters of gasoline, i.e. before refueling (AI-92 or 95 - check immediately. The manufacturer recommends gasoline with octane rating not lower than 91). Before leaving the dealership, ask for additional fuel to be added to the gas tank until the fuel control lamp goes out. (The light comes on when there is less than 10 liters of fuel in the tank)

Buying a new car is always a joyful event that can lull the vigilance of even the most meticulous person. The buyer is sure: the dealer center is a high-status organization, which means that there simply cannot be overlaps and mistakes. But do not forget that even in the most prestigious and serious organizations ordinary people work, who are also not alien to fatigue, illness and other human weaknesses. Therefore, check the purchased car, as they say, "on the spot."

Documentation

When buying a new car in a car dealership, pay attention, first of all, to the data in the documents:

  • the exact model name of the purchased machine
  • engine number, VIN code
  • car body color
  • motor power
  • year of issue and all dates in the documents.

Remember, when registering a car with the traffic police, any mistake can cause registration refusal, and you will have to go to the car dealership again and fix the problem.

Equipment

Be sure to compare the description of the package you have chosen and what you actually received. Modern cars literally crammed with various additional features, whose names and purposes may not be known to you. When accepting a car at a car dealership, do not hesitate to ask the manager what this or that name means. Do not be afraid to look stupid in front of the consultant: it is his job to explain. If the client does not understand something, then he will certainly come to complain or even try to sue, considering himself deceived, which will negatively affect the reputation of everything dealer center.

Electronics

  • Everything should work. After all, you are buying new car on which no one has ridden before you. Therefore, check the power adjustment of the seats, their heating (if these functions are available), the operation of the audio system, all buttons on the control panel, electric lifts, windows (make sure that the glass goes down to the very end), driver's door buttons. Check the air conditioning and heating system: wait until it blows, depending on the selected mode, cold or hot air. In general, just press all the buttons in a row to make sure they are working.
  • Check if the car's lights are working. To do this, ask the manager to turn on the dipped headlights and high beam, turn signals, dimensions, fog lights, lights reversing and stop signs. Do not forget about the light in the cabin, trunk, side doors, as well as the backlight of the dashboard and glove compartment, if any.
    Pay special attention to the icons on the dashboard. When the ignition is switched on, all pilot lamps. Then all lamps, except for the parking brake and seat belt, should go out.
  • Serviceability of the cigarette lighter, for example, using charger for phone.

Mechanics

Check how easy the doors, trunk lid and gas filler flap open. Extraneous squeaks and there should be no sound.
Check the levels of all fluids: brake fluid, antifreeze, gearbox and engine oils, windshield washer fluid, etc. The factory can fill the minimum level.
Listen to the engine extraneous noise should not be, as with the operation of the suspension of a car.

Body

Examine the body carefully vehicle. Any, even minimal damage to the paintwork, you need to fix right there, in the car showroom. As soon as you leave the dealership, all damage will automatically be attributed to your sloppy driving, and you can no longer prove the opposite. Check gaps between doors and body. They must be the same.

Important little things

Pay attention to the mileage of the car. It cannot be zero, because the car is driven from the conveyor to the box, to the parking lot, etc. The cars also undergo a break-in procedure or a test drive. It is necessary in order to check the build quality of the car. But even after running in, the odometer should not have numbers in the tens of thousands of kilometers. If the mileage of the car is suspiciously high, it is possible that it was previously used for test drives. The trunk should have a spare tire and a jack. Check wheel nuts for tightness and tire pressure.

If all the formalities are met, and the car has passed your personal “strength test”, you can hit the road. But keep in mind, the more carefully you examine your new car before the trip, the fewer surprises await you along the way. After all, you still need to get used to a new car, especially if it is full of features that you did not know about before and which are better to familiarize yourself with before you hit the public roads.

Today you are the proud owner of a brand new car! Joy overflows and I want to get behind the wheel as soon as possible! Take your time! Below are tips on how to properly “accept” a car, what to check and what to pay attention to so that later you do not lament and blame yourself for an oversight.

So, point by point:

Verification of information in the TCP and reconciliation with vehicle data

Engine No.

FULL NAME. and correct spelling

Correct spelling of the model name

car color

Engine power

Vehicle year.​


on different brands of cars stamped in different places. If you do not know its exact location, ask the manager to show it and compare it, paying attention to its full compliance with the TCP.

External inspection of the body.

This is a superficial inspection to check for chips, cracks, scratches and dents. Inspection is preferably carried out in daylight.

Inspect the body from different angles and from different distances. Check the uniformity and evenness of the painted surfaces of the body. Remember that scratches and dents on the bodywork are clearly visible when viewed from an angle.

Check all opening elements - hood, doors and trunk lid. All of them must be in the same plane with the mating parts, not be recessed or protrude.

Check the uniformity of the door and fender lines, as well as the lines of the headlights and rear lights with hood and trunk lids, respectively.

Check the attachment lines of the front and rear bumpers, decorative and protective grilles and installation of emblems. Check the threshold line on the bottom of the car.

Check the fastening of the front and rear lighting equipment. Headlights and lanterns should not have chips, scratches, turbidity and fogging. They must be fixed firmly and not dangle.

Check the fit of the chrome trim on the waistline.

Check outside mirrors. Their integrity and strength.

Check the windshield and rear window. Check door glass. There should be no chips or scratches anywhere.

Check each door for opening and closing. Make sure all doors open and close freely with equal effort. Check all door edges and doorways. Check the child locks on the rear doors. Check the operation of the central lock from the remote control and from the key.

Check the condition of the rubber seals of the doors, trunk, hood, windows.

Check the opening and closing of the hood and trunk lid. Pay attention to the performance of springs, torsion bars and gas stops. Inspect all the edges of the covers, check the condition of the sealing rubber bands.

Open the hood and check the levels of all fluids: coolant, brake and washer, engine oil level. Check the condition of the auxiliary equipment belt. Get information from the manager on the specification of all filled liquids.

Open trunk. Check the completeness according to the list attached (at the dealer). The kit must have a towing eye, a jack, a wrench for unscrewing wheel bolts as well as a spare wheel. Spare wheel can be both full-size and reduced size - dokatka.

Check the opening and closing of the fuel tank flap and the reliability of its lock.

Check for front and rear mudguards and plastic fender liner. Often they are not included in the kit and are installed for a fee.

Check integrity rims, the presence of all wheel bolts. Check the wheel covers for cracks, chips and the integrity of the fastening.

Check tire pressure and condition.

Check the mounting and condition of the wipers.

Turn on the ignition. In this case, all indicators on the instrument panel should light up.

Start the engine. All indicators should turn off. The parking brake indicator may remain on (if it is applied) and the indicator open door(if the door is open).

When sitting in the cabin close at closed doors and windows, listen to how the engine works. There should be no vibration, twitching, extraneous noise, rattling or knocking.

Inside the car

Check the interior trim. Plastic should not have scratches, chips or other visible damage. All gaps must be even and panels must not be warped.

The ceiling must be clean.

Check the operation of each power window, first from the control unit on the driver's door, and then on each door separately. Testing is best done behind closed doors.

Check the operation of the power window lock button.

Check the operation of the central locking button.

Check the operation of the electric drive of the side rear-view mirrors and the mirror folding mechanism.

Check up smoothness of opening and reliability of closing of a glove box and an armrest.

Check the operation of the mechanism for moving and adjusting the driver's and passenger's seats. Please note that the chairs should not dangle or stagger.

Check the security of the rear seats and the operation of their folding mechanism. Pay attention to the reliability of the clamps.

Check the operation of the steering column adjustment mechanism and its blocking.

Check if it works sound signal

Check the presence of the ashtray, cigarette lighter and its performance.

Check the functionality of the 12 V sockets.

Check the functionality of the seat belts and the operation of their locks.

Pay attention to the current mileage and fuel level. Check how much fuel was filled.

Check the operation of the gas, brake and clutch pedals. There should be no jamming, dips and squeaks.

Check the operation of the parking brake.​


On running engine:

Check the performance of instruments and equipment

Check up a clearness of inclusion of 1st transfer and transfer of a backing.

Check the operation of the stove and air conditioner in all fan blowing modes or check all climate control modes.

Check the operation of the heated rear window (in some cars, the front window too), heated mirrors and seats.

Check the operation of the windshield wipers and windshield washers in all modes. Pay attention to the direction of the jet - on the glass. Check the stroke of the brushes - there should be no touching the glass frame

Check the ease of movement of the steering wheel. With the engine running, the steering wheel should turn easily with the palm of your hand.

Check the functionality on-board computer, information display.

If a parking assistance system is installed, check its operation.

Check the operation of the airbag switch front passenger(if installed)

Check the operation of the radio.


Lighting.

Turn on side lights.

Check the operation of all lamps side light and license plate lights.

With the engine running:

Check that the dipped and main beam headlights are on. Pay attention to the inclusion of the corresponding indicators on the instrument panel.

Check the operation of the headlight range control

Check the operation of the front and rear fog lights and lamps. Pay attention to the inclusion of the corresponding indicators on the instrument panel.

Check the operation of the direction indicators.

Check the operation of the alarm.

Check the stoplights.

Check that the reverse lights turn on when reverse gear is engaged.

Check the operation of the instrument lighting and its adjustment.

Check the operation of the interior and glove box lamps.

Check the operation of the trunk light

Stretch parking brake. The corresponding indicator on the instrument panel should light up.​


Spend test drive. You can even as a passenger. Pay attention to the absence of knocks and noises in the suspension.

Upon receipt of the car, you must be given:

2 sets of keys (label with key number, for getting a new one in case of loss or receipt additional keys)

Sale and Purchase Agreement (DKP) in 2 copies, one of which is for the traffic police (be sure to check the compliance of the data contained in the TCP and DKP).

Acceptance certificate (check the date - it must correspond to the current day)

Title (two double-sided copies - one may be required when registering a car with the traffic police, the second - when applying for a loan at a bank)

If installed optional equipment, an order must be issued with the appropriate marks in the warranty cards.

Incoming cash order

Vehicle operation manual in Russian

If additional equipment is installed, then passports and operating manuals for it.

Service book with a mandatory mark of pre-sale preparation

Before inspecting and checking the car, it is best to print out the so-called inspection form in advance. For a sample, you can take the Ford Focus 3 car inspection form and remake it for your car, depending on the options and equipment.

Write down all found faults and shortcomings in this form.

At the end of the inspection, ask the manager to draw up a protocol or act, on the basis of which the dealer will have to eliminate all identified shortcomings. If the dealer refuses to fix the problems that have arisen, be sure to leave an entry in the complaint book and contact the FMC.

Happy shopping and green light!

From today's article, you will learn how to buy a car in a car dealership if you decide to buy a new car.

Naturally, the new car is also new in Africa, and this the best option for a motorist, if finances allow, unlike.

But do you know that even absolutely new car from the most that neither is an official dealer can be obtained with a catch and not even one? Unfortunately, this is the case and the entire purchase procedure should take place under your increased attention.

Well, the price in car dealerships can seriously depend on many nuances that the buyer is quite capable of using to his own advantage with the help of simple tricks. Don't you want to buy a brand new car at a serious discount? Few people do not want it!

Do you want to know how this is done? Read the article and you will find all the answers!

When the make and model of your future transport is determined, you can start searching car dealer to make a deal. Let me remind you that I wrote in one of the previous articles, which you would like to read first.

I will only note that the price for the basic configuration of the car you have chosen should be approximately two-thirds, or a little more, of your entire purchase budget. Otherwise, you may not get what you expected from the kit.

Now I’ll tell you about the configuration itself, because some motorists have confusion in the meaning of some terms:

  • Options - these are all additional components and devices installed on a car individually or in batches;
  • A complete set is the installation on a car of a certain number of options of a certain configuration.

Specific models usually have several categories of basic configurations that differ in a hierarchical order and can greatly affect the price and capabilities of the car.

Manufacturers name their picking systems differently. For example, I will give the most common notation.

  • Economy equipment;
  • Comfort equipment.

Medium budget:

  • Standard equipment;
  • Family equipment;
  • Intensive equipment.

Suite package:

  • Sports equipment;
  • Ultimate package;
  • High-tech equipment.

Each brand has its own configurations and correspondences of the complete set system and they often differ noticeably. Some manufacturers specifically develop and implement unique branded options in the configuration in order to stand out from the general brand range.

You should also distinguish between the options themselves, which are of two types:

  • Factory options are usually some additional components or different characteristics units that are structurally introduced into the car at production sites;
  • Dealership options are additional multi-functional devices, comfort and design details that dealers can equip car models with on their own.

If you need to choose between these two categories, it is better to give preference to the manufacturer's options.

Are options needed at all? Of course needed! After all, the configuration options may include engine power, and beautiful non-standard colors of the coating and a lot of good and useful things. After all engineering genius The planet is constantly improving passenger transport.

For example, anti-lock systems (ABS), airbags and road stability (ESP) are incredibly popular options, without which many drivers no longer imagine modern cars.

Purchase procedure

Who is the best to buy from

The safest and most optimal way to buy new cars is in showrooms that are official dealers of manufacturers. In such places, at least you will not be deceived in a big way, unlike ordinary car dealerships, where all sorts of scams and even scams are possible, which I am talking about.

Attention! Beware of places where customers are lured by prices below the general bar official dealers!

On the Internet, you may come across options with price tags much lower than those of the officials. By contacting you, all this will be convincingly and reasonably confirmed, and in every possible way they will assure you of the safety and honesty of the offer.

Don't believe!

In fact, these are unofficial dealers with confusing gray, and sometimes black, sales schemes, according to which you will definitely overpay a significant amount for a car and will not even be able to challenge it in court.

I will tell you exactly about buying from official dealerships.

When is the best time to buy

There are two seasonal good period for shopping:

  • Winter - when demand for cars falls and dealers become more accommodating;
  • Spring is the end of the first quarter, when the annual renewal is completed model range and discounts come from the manufacturer.

Also good time for purchases - the end of any reporting and financial periods:

  • Of the year;
  • half a year;
  • Quarter;
  • Months.

At this time, between the 22nd and 30th, dealers are ready for maximum discounts and nice gifts. Official dealers have their own plan from manufacturers for the number of units sold, for failure to comply with which various sanctions and punishments can be applied to them.

For example, bonuses can be cut off for a manager, and discounts for the dealer himself can be reduced or completely deprived of them for malicious and recurrent underselling at the minimum established volumes.

They were showered with volcanic ash?

Therefore, during these periods, you can count on a bargain. Some people even make money this way by buying new cars with maximum discounts and selling them at the average market price.

In the very first days of reporting periods, you can usually get only symbolic discounts and some gifts or items. additional equipment. For example, floor mats or crankcase protection, but no more. For a gift winter set tires will have to fight.

How to find official dealers

The largest number of dealerships are located in major cities. Therefore, if you have such an opportunity, you should consider buying a car not in your city. The largest density of car dealers different brands seen in the capital. There is the greatest competition between them and, accordingly, best conditions to buy a car with significant discounts, if you try and catch the moment.

To find the dealerships you need, you must first go to the official website of the brand you have chosen. On this site, by entering the name of your city in the search field, you will see a list of official dealers in your region. You can break through all the geographically most convenient and accessible centers for you and work with them.

The lists of dealers will contain basic information for each of them: physical address, contacts, official website, etc.

Going to dealer sites, you can get acquainted with their offers and assortment. It contains all the data on configurations, package and single options, terms, payment methods, open promotions, etc.

How profitable to buy

So, you have already decided on the model, color, equipment and options you need. Here it should be borne in mind that dealers make maximum concessions when choosing more advanced trim levels, and basic version you can save a lot.

Get to work on calling car dealers on the lists you have chosen. For greater convenience, it is better to print these lists and work on them "by hand", and not from the screen.

You need to call each dealer, find out their initial conditions and try to impose your own. You will be connected to sales consultants, who will be told the package you need, color and other necessary data.

The most important thing here is not to give the manager the initiative. You should act as a manipulator, not an employee of the center, then you can count on success.

What should the manager say? For example, you can intentionally tell him the complete set of the model one step lower than the one you have chosen and unobtrusively hint that if there are any interesting offers for a higher complete set, then you are ready to listen, for the sake of variety.

This will encourage the consultant to disclose to you all available given time discounts with special offers and the initiative will be in your hands.

You can feel free to use bluffing tricks: gleefully tell managers that their competitors you just called are offering such and such profitable terms and with such cool gifts, but you decided to ask if there are any better offers anywhere.

In this way, you present yourself not as a victim of marketing charm, but as a “client in the balance” to fight for. And they will fight for you, believe me! Well, if you don't overthink it with "competitors' offers", of course.

Usually in such cases, the manager leaves crafty ideas of professional manipulation of the client and asks you to wait a while, or agrees to call you back in a couple of minutes, because the center has found one special offer for you today, the details of which need to be clarified with the authorities.

How else? Indeed, according to the law of marketing, it is impossible to let a client go to a competitor, and God bless him, they are ready to give in, once such a nut has come across. That is, the consultant will go to a senior manager or to higher authorities to agree on a discount and a framework for concessions in price, if you get bold and decide to even bargain.

And you will definitely do it - I strongly advise you to bargain to the last. It will not decrease from you, and even more so from the dealership!

Also, when talking with a consultant, try to let him know that this is not the first time you are buying a car in a showroom and you need a specific offer right now and today. To all sorts of slyness, like: “come to us, we will give you delicious coffee and calmly discuss everything,” firmly answer that there is no time for idle chatter and you only need their offer from the salon, and not coffee or spaghetti for ears.

Well, or somehow differently, but firmly stand your ground and demand a final verdict on discounts by phone. Don't forget to remind you that there are many more points of sale you need to call!

After a meeting on your account with the management, the consultant manager will offer you specific conditions for the purchase: a discount for a certain amount and, usually, a gift or a set of gifts.

It should be borne in mind that various kinds of discount accruals, points, etc. are not included in the discounts and strong arguments in favor of the purchase are not. So cool the manager if he suddenly gets carried away on this wave.

The discount will be credited to you in any case at your request or “by force” and the salon has a much greater interest in it than you do - discount cards sellers try to tie buyers to themselves. Therefore, it is their idea and their problem, not yours.

You can also offer to make you a specific gift. For example, a set winter tires instead of floor mats, or the satellite tracker you found on their website. Feel free to take the initiative!

By the way, the prices for all sorts of optional devices, systems and components in auto centers are often cosmic and it is worth taking them as gifts for a car, and not for money. You can buy the same thing on the Internet 2-3 times cheaper, if necessary.

So be on the lookout if any zealous manager, forced to give in to your insistence, decides to take some revenge on you, subsequently slipping something at inadequate rates.

During the call, the options you need in some car dealerships may not be available. Approximately half of your list will be eliminated at the very beginning of the process. And in some places you may be offered to wait, promising all sorts of bonuses for waiting. Waiting can only be accepted for a short period of time and without a security deposit, if everything else looks worse than this offer.

After you have called all the salons in the first round and selected a few promising ones from them, start calling them in the second round. Yes, yes, this is how money and discounts are made.

Of the remaining options, you should choose the most profitable, and then communicate with all managers based on it, businesslike saying that, they say, in such and such a place there are such and such good conditions. Can you suggest me a better option?

Communicating in this spirit, you should find out from each dealer his final positions, that is, drive him into a corner in which only the final price will remain, which the salon will probably not reduce.

After calling everyone in the second circle, politely thank each employee for the information provided and, referring to the need to communicate with a couple more centers, bow with a promise to call back if anything.

Having done this with all the remaining dealers, just wait a day or a little less. Very often, with this approach, some manager, with a burning plan and an awl in his ass, calls you back with even more advantageous offer, which appeared "for you, well, just now"

On this, your bullying of sales workers can be completed. Do not be especially shy about your "villainy", because, be sure, in compensation for concessions to you, dealers will definitely not give something to someone less persistent client or give him something completely unnecessary and overwhelming at exorbitant prices. Such are the wolf laws of marketing.

We buy

Having chosen the most profitable seller, you need to check with him again all the points of the offer: brand, model, equipment, options, color, price, discount, gifts, payment methods. When everything is checked in this way, you can go to see the car.

If, upon arrival at the dealer, you find that your car is being open parking and it is powdered with snow or dust, then require washing before inspection.

IN without fail With a new car, you need to carefully inspect the body. And not just like that, but with a thickness gauge. You can bring your own device or ask for it in the salon (it is mandatory for each car park).

The body of a new car can be damaged during delivery, parking and all sorts of movements. For all discovered hidden corrections, you need to ask for a reasonable discount, because if you decide to sell a car, then the buyer, having discovered the same thing, will also reasonably demand a discount from you.

Usually you will need to come to the dealer twice. For the first time, you will inspect and approve the car, clarify the details, make a deposit (usually 10-15 thousand rubles) and leave your details.

Attention! On your first visit, be sure to rewrite the VIN number of the car in front of the manager in order to exclude the temptation of dealers to subsequently replace the car you have chosen with another one for any reason.

After some waiting (usually no more than two or three days), they will call you back and inform you that everything is ready, you can pick up the car.

On the appointed day, you will arrive at the car dealership and the first thing you should do is make sure VIN number the body is the same car in front of you that you examined before.

Read them carefully before signing the Sales and Purchase Agreement (PSA), deed of transfer and other documents, especially the places with small print, if any. Keep in mind that salons do not accept a free form of PrEP and all contracts are standardized. It is unlikely that you will be able to enter your points into the DKP from the salon.

You can also issue CASCO and OSAGO policies at a car dealer.

After signing the papers and making your payment, the car dealership must carry out the shopping preparation of your car:

  • Washing;
  • Polishing with paste;
  • Tire pressure boost;
  • Removal of manufacturer's preservation.

When leaving the dealership, you must have:

  • Vehicle passport;
  • OSAGO policy;
  • Document of guarantee certification;
  • Completed service book;
  • Book of description and operation of the car.

You can find additional visual information on purchasing a car in a car dealership by watching this video:

  • Even at the dealership, determine how much gasoline you have in the tank and where you intend to refuel.
  • Keep the title, OSAGO and rights in a separate folder at hand in case you are stopped by the traffic police.
  • Even in the showroom, adjust the seat and steering column for you.
  • It is highly desirable, before the main transfer of the car to your home, especially if it is far away, in some suitable place study everything carefully desired systems auto, check and adapt to its course.

Conclusion

At the end of the publication, I will make several main conclusions:

  • The success of the purchase depends on correct selection configuration and a set of really necessary options;
  • Success in the fight for a good deal determines seasonality and your assertiveness in communicating with managers;
  • It is worth buying a new car only from official car dealers.

Did you know these tricks before? Or do you have your own? Tell us your way of acquiring a new car in the showroom, and if it turns out to be interesting or useful, then I will add it to this article and indicate your authorship!

On this I will finish. Press social buttons, subscribe to my blog, be active and purposeful.

Happy autoshopping!

So you've decided to buy a new car. Of course, buying a new car is less risky than buying an old one. However, do not rely entirely on consultants in a car dealership.

It is important not only to carefully inspect the car you are buying inside and out, check all the documents and certificates, but also conduct the necessary test drive. Otherwise, paradoxically, you can buy a pig in a poke.

Top mistakes when buying a new car

Very often, buyers do not want to spend time studying offers in several car dealerships. But this one of the biggest mistakes, which is allowed by future car owners. The difference consists, firstly, in the prices for the offered goods and services. And secondly, in different car dealerships there is a different assortment and quality of the cars offered. However, more expensive does not mean better.

Second mistake, which buyers allow, is ordering a car. Often people become victims of their own inexperience. The fact is that a car brought to order may turn out to be defective, which most often happens. Also, such a car may arrive in poor condition due to careless transportation. But most importantly, it may turn out to be completely faulty. But the order of the car is made only with 100 percent prepayment.

The next common mistake- Oversight of documents or incorrect execution. It would seem a trifle. But such a trifle can lead to serious consequences. Buyers don't bother checking warranty cards, car documents, licenses and certificates. And, meanwhile, it is important to know the history of the delivery of the car, because it does not always get to the car dealership first-hand. This oversight can lead to problems with after-sales service and vehicle operation.

How to avoid mistakes when buying a car

Before you do final choice, study the offers of several car dealerships. Ask your friends where they buy cars. Once you've settled on a particular dealership, go shopping. At the same time, if you are a beginner, ask one of your friends who understands cars to go with you and help you choose.

After you decide on the model of the car and its price, proceed to a thorough inspection of the body and interior. The car body must be perfectly clean, and the paint must lie evenly on its entire surface. Take a close look under acute angle sides of the body, trunk, hood and roof for dents, scratches and other damage. To do this, you need to sit down, only then all the roughness will be visible.

Also carefully inspect all joints and gaps between the parts, since it is there that corrosion begins to form most quickly. Pay attention to stickers, inscriptions and accessories, which, most often, mask defects. Check all car doors, they should close equally well. Check also all door locks. Check that the trunk, hood, all doors and windows are closed tightly.

Open the hood and check the position of the engine, the fastening of all bolts and parts. Also carefully examine the bottom of the body, even if you have to lie under the car to do this. It is necessary to inspect the anchor points of the jack, make sure there are no traces of welding and installation of the towbar. Check the trunk and the tool kit in it.

Proceed to inspect the interior of the car. Here you need to pay attention to the toolbar, check the performance of all indicators, buttons, switches and devices. Carefully inspect the upholstery, doors and seats, they should not have swelling or any other damage. Check the seat adjustments, starting with the driver's. The chair should be comfortable and comfortable.

If everything suits you, go for a test drive. It shouldn't be short. Good test drive should take at least half an hour, and even more if necessary. While driving, check gear shifting, clutch and brake operation. Pay attention to the vibration of the steering wheel.

If you have chosen a car with an automatic transmission, then put it in the "D" position and release the parking brake. The car should move easily. Safety comes first, so it is important that the car is equipped with modern ABS systems, ESP and EBD. When working with the gas pedal, there should be no failures of it.

After the car has passed the test drive perfectly, you can proceed to the paperwork. Here you need to be extremely careful. Check technical certificate purchased car. It must indicate the date of registration and year of manufacture of the car, as well as an identification number(VIN).

The reference-account must indicate the date and place of the purchase and sale transaction, its essence and conditions, the cost of the purchased car and all relevant information about it, as well as the name and address of the car dealership and the buyer's data. Also check the warranty salon and service book.

Find out also about the service of the purchased car, where and how it is carried out. You should not go along with the seller and buy a car on credit, since in this case you can overpay for the cost of the car twice. Also, it is not always worth agreeing to hot offers, promotions and discounts, since behind this successful marketing ploy always hides the personal benefit of the seller. So, having bought a car at a discount, you can overpay for its MOT or purchase of spare parts.

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