What to look for when buying a new car from a dealer. Buying a new car in a car dealership: what the buyer needs to know? What to look for when buying a new car in a car dealership

What to look for when buying a new car from a dealer. Buying a new car in a car dealership: what the buyer needs to know? What to look for when buying a new car in a car dealership

12.07.2019

Finally, that happy day has come - you pick up your brand new car from the showroom. Of course, you are overwhelmed with joyful emotions, and all thoughts are only about how to quickly test your purchase in business and brag about it to your friends. But do not rush to leave the walls of the car dealership - carefully check whether everything is in order with your "swallow".

Carefully inspect the car body for dents, try to examine it from different angles - you never know what the vehicle had to endure on the way from the factory to the dealer. Take a closer look at the paintwork - on the new one, of course, there should not be any, even barely noticeable "scratches" and scuffs. Check if the door openings are even, if the hood and trunk lid are not skewed.

Allocate the cargo compartment Special attention. Don't be lazy to raise the floor luggage compartment to make sure the spare wheel and tool kit are in place. Open the gas tank flap - try to do it both manually and using the lever in the cabin. It will be very disappointing if at the very first gas station you find that the cap is tightly jammed.

It makes sense to open the hood - but does it open at all? Carry out a visual inspection engine compartment, then ask the dealer to check the levels in front of you technical fluids: brake, washing, cooling and, of course, engine oil. If you want, then do it yourself.

Is it worth mentioning that lighting fixtures need revision? The seller, your companion or someone else will help you with this. Let the companion alternately turn on and off the dipped and main beam, turn signals, fog lights, emergency lights, parking lights. No problems found? Ask to press the brake pedal and move the gearbox selector to position R - the brake light and reversing light must also be in good condition.

Inspect the interior of the car - whether the driver's and passenger seats are adjustable, whether the windows are lowered, whether the mirrors are adjusted. Turn on multimedia system(if applicable): Check the response of the touch screen to your touch and the operation of the speakers. Sit in the back seat to make sure there are no defects in the rear speakers.

Start the engine and let it run a little. After the engine has warmed up, "play" with the modes air conditioner And don't forget the deflectors. Upon completion of all these procedures, test the alarm and central locking. If the car was "armed" with additional security system, then ask the seller where the "emergency" buttons are located.

Once you've completed your vehicle check, move on to the docs. Check real numbers engine, chassis and body with those recorded in the "paper". Of course, the VIN must match. Finally, make sure that you are signing the act of acceptance and transfer of the car, and not the deed of gift to your country house. That is, study everything written, carefully reading each word.

If you find any defects already during operation, then remember that the car, in accordance with Article 18 of Law No. 2300-1 "On Consumer Rights Protection", can be returned. During the first 15 days from the date of transfer of the vehicle

Good afternoon, dear reader.

In the next article of the series "How to buy a car wisely" we will talk about how to pick up a car from the salon.

When preparing to buy a car, future car owners are mainly interested in this particular stage of buying a car - one of the last, and for everything preparatory stages, which were discussed in ten, do not pay much attention.

So, the following questions will be discussed today:

Especially for this article, I saved notebook notes that were made the day before and on the day of the purchase of my first car, so the purchase procedure will be considered with a living example. Let's get started.

How to prepare for the final visit to the car dealership?

Preparing for the issuance of a car may take you even more time than the process of inspecting the car and paperwork, but this stage should not be neglected. After all, a car is a rather expensive item and is usually bought for several years. Therefore, you should carefully prepare for acceptance in order to avoid unpleasant defects and "pitfalls" that you will have to live with for a long time.

To prepare you first you need a notepad. This is the main tool that will allow you to structure information and not forget anything.

In the process of preparation, it is necessary to make several lists in a notebook:

  1. Car dealership plan.
  2. Vehicle inspection plan.

Let's consider each of them in more detail.

1. Plan to visit a car dealership

The plan should reflect all the steps that you will perform in the process of buying a car. My plan looked like this:

  1. Way to the car dealership.
  2. Vehicle inspection and testing.
  3. Signing of all documents.
  4. Registration of insurance.
  5. Purchase of a fire extinguisher, first aid kit, sign emergency stop.
  6. Get information about the nearest good gas station.
  7. The way to the gas station.
  8. Refueling (40 liters of 95 gasoline).
  9. Way home.

You can use this plan as a base and modify it to suit your situation.

Let's go through the points in more detail:

1. Way to the car dealership. This item is primarily relevant if the car is bought in another city. In this case, it is necessary to describe the route in detail.

For example, when traveling to Moscow, write down in a notebook which metro lines you will use and at which stations you should transfer.

In addition, do not forget to include in your plan and the time for eating. A visit to the car dealership will take several hours, so it is better to have a good meal before it.

2. Vehicle inspection and testing. Vehicle inspection is the most important part of the whole process, so it will be carried out according to a separate plan, which is discussed below.

3. Signing of all documents. At the dealership, you will need to sign a substantial number of documents. Once again, I remind you that all documents should be read very carefully and check all the data indicated in them. Documents should be signed only after you have inspected and checked the car.

Note. Some car owners are in a hurry to sign papers as soon as possible so as not to delay the car dealership manager. It is for such "hurried" are designed fraudulent schemes when a person came to buy a Mercedes, and after signing the papers he received a Lada for the same money. If you are ready to take such a risk, then sign the papers without looking.

Sign only the document you have just read. If the document was taken away somewhere (to the boss for signature), and then brought back, then it will have to be read again. This is due to the fact that if scammers work in a car dealership, they can replace the document with another one that looks similar in appearance. Such cases, unfortunately, happen in 2019 as well.

4. Registration of insurance. IN this case we are talking about compulsory OSAGO insurance, which is offered to be issued in most car dealerships. I remind you that insurance can be bought within .

In principle, you can get an OSAGO policy outside a car dealership, but in this case you will have to make your way home by car without insurance. Traffic police fines for this cannot be imposed, however, if an accident occurs through your fault, then you will have to pay for the repair of someone else's car yourself.

You can apply for an OSAGO policy for your region even if you are in another subject Russian Federation. That is, regardless of the place of purchase, the cost of the policy will be the same.

For example, when buying a car in Moscow, you can get an OSAGO policy for St. Petersburg.

5. Purchase of a fire extinguisher, first aid kit, warning triangle. The absence of one of the three listed items in a moving car will lead to the fact that the traffic police officer will have the right to issue a fine of 500 rubles.

The lack of a first aid kit, fire extinguisher or warning triangle is. However, this is not the main thing. These items may be required by the driver in case of serious accident so you have to buy them.

6. Getting information about the nearest good gas station. This item is relevant for the situation when you buy a car far enough from home and do not have information about the nearest gas stations. Any car dealership manager will advise you on this.

7. The way to the gas station. Refueling. This item should be included in the list so as not to forget to refuel. Buying a car is quite a nervous situation, so anything can happen.

Depending on the situation in this list other items may be added.

For example, you can add an item related to the purchase directly at the dealership if you pick up the car in winter. In practice, tires in car dealerships are much more expensive than in specialized stores, and its choice is much smaller. However, in winter it can be the only option.

Vehicle Inspection Plan

New car inspection plan should be tailored to the specifics specific model car. I recommend that you rely on information obtained from the following sources:

  1. Official website of the car manufacturer;
  2. A preliminary contract concluded between you and the dealer;
  3. Thematic forums and clubs, which have already been discussed more than once in the framework of this series of articles.

Each of these sources should be used equally. As a rule, the sites of automakers are silent about some details that are provided in a particular configuration, so such information can only be obtained from owners of cars of a similar model.

Features of the design of the plan. The plan should be written in a notebook, each name should begin on a new line. A place must be left next to each line in order to put a mark on the success of the operation when inspecting the car (tick, plus sign, etc.).

Let's go straight to the plan. For me it looked like this:

1. Appearance body elements:

  • left front fender;
  • right front fender;
  • left rear wing;
  • rear bumper;
  • front bumper.

2. Checking car locks:

  • doors;
  • trunk.

3. Trunk:

  • backlight;
  • spare tire;
  • jack;
  • balloon key;
  • towing hook;
  • hook for removing caps.

4. Outside:

  • fuel tank hatch;
  • towing loops (front and rear);
  • moldings;
  • tire pressure (2.0 - 2.2);
  • caps (how to remove).

5. Salon:

  • turning on the light when the doors are opened.

5.1. seats:

  • fasten seat belts on each;
  • external examination of each;
  • seat belt height adjustment;
  • check the movement of the seats back and forth;
  • check backrest tilt up and down.
  • inspection of the roof upholstery;
  • floor inspection;
  • side mirrors;
  • central mirror;
  • steering wheel height adjustment;
  • shifting all gears;
  • audio preparation;
  • power windows;
  • handbrake;
  • opening/closing doors;
  • opening/closing the trunk.

5.3. Start:

  • look at the lights on the dashboard.

5.3.1. Light fixtures:

  • left turn (3);
  • right turn (3);
  • emergency gang (6);
  • dipped beam (2);
  • high beam (2);
  • dimensions (4);
  • fog lights (2);
  • fog lamp (1);
  • reversing lamp (1);
  • brakes (3).
  • beep;
  • tachometer;
  • speedometer;
  • windscreen wipers;
  • windshield washer;
  • power windows;
  • power steering;
  • air recirculator;
  • heating rear window;
  • light bulbs in the cabin;
  • the presence of pillows;
  • stove;
  • central locking;
  • visors;
  • toning;
  • cigarette lighter.

6. Hood:

  • open;
  • washer fluid reservoir;
  • oil level;
  • protection of the oil pan;
  • brake fluid level;
  • coolant level.

7. Check:

  • body number (PTS);
  • engine number (PTS);
  • two keys;
  • service book;
  • instruction;
  • all documents have seals and signatures;
  • warranty book;
  • agreement;
  • Act of Handover.

As you can see, the list is quite impressive. Yours should be about the same. Feel free to take this list as a basis and make your own adjustments to it.

When compiling a list, pay attention to the smallest details. For example, to properly inspect the body of a car, list all body parts. This will allow you to check consistently, without missing or forgetting anything.

In addition, when compiling a list, you should divide the elements to be checked into groups. For example, first list everything that needs to be checked on the outside of the car. After that, add to the list those elements that can only be checked from the salon. Then give a list of devices whose operation can only be checked after the engine is turned on, etc.

The more detailed your list is, the better and faster you will be able to check the performance of all functional units of the car.

List of things to take with you.

The third list to be made in a notepad is list of things to take with you. Documents must be entered into it (passport, driving license, car dealership documents, payment documents), money (for buying insurance, a motorist kit, tires), tickets (if the purchase is made in another city), a map or navigator (if you don’t know the way home), folders for documents (I recommend taking several of these folders), etc.

Qualitative preparation for the final visit to the car dealership consists in compiling the 3 lists listed above.

How to take the car from the salon?

You must have already guessed that the process of getting a car at a car dealership will take place in accordance with the plans drawn up above.

Let's take a closer look at some of the features:

1. First inspect the car and check all its functions, and only then sign the documents.

2. If you found faults in the car, you can optionally demand:

  • provide another car (it will most likely have to wait);
  • eliminate the defect on the spot (you will also have to wait);
  • give compensation in the form of some kind of gift (for example, winter tires).

In extreme cases, you can simply refuse to fulfill the contract and demand a refund of the amount paid earlier.

3. If the car has damage paintwork or small dents, then with a high degree of probability the manager will stand with his back to the place of the defect in order to block it from you. Pay attention to this.

4. Check all documents extremely carefully (so that all numbers match).

5. After all the documents are completed, put them in 2 folders: for the traffic police and the rest. In the first folder, put the TCP, the act of acceptance and transfer and insurance. They will be needed if traffic police officers.

6. After you have left the territory of the car dealership, do not rush to immediately go to the road. First, stop (if this maneuver is prohibited, turn on the emergency stop signal) and check again that all required documents. After that, adjust the interior of the car to your own dimensions (adjust the seat, mirrors, steering column).

In addition, in the process of communicating with the manager, you most likely will not remember the purpose of all the buttons and levers in the car. Therefore, during the stop, try to remember at least those that will be useful to you directly in the process of movement.

After doing all of the above, you can go with peace of mind first to the gas station, and then towards the house.

Although the process of buying a car can be considered complete at this point, several more articles will be published in the How to Buy a Smart Car series. And in the first of them we will talk about.

Good luck on the roads!

Series of articles "How to buy a car wisely"

Excellent article, print it out - and go to the salon for a purchase! Thank you.

Hello! If there is no water certificate and you want to buy a car, pts.

Title and registration will be issued to the one who will be recorded as the owner in the DCT. The same person will be recorded in the CMTPL "Owner" column. But in the column the insured will indicate the one who applies to insurance company behind the policy (usually this is also the owner) And who to write down in the drivers column is up to the policyholder to decide. You can buy a policy by indicating specific drivers who will be allowed to drive a car. And you can issue a policy without specifying specific drivers, but then it will be 80% more expensive. And then the machine will be able to drive any person with rights and with COP on hand.

Our car dealership, like many others since ancient times, provides such a service. A person writes a power of attorney, and for him, for money, of course, an employee of a car dealership does everything registration actions. The buyer receives the car on the numbers directly in the showroom!

Car dealerships were banned from officially registering vehicles.

Chel writes a power of attorney, and for him, for money, of course, an employee of a car dealership performs all registration actions.

The Russian people will always find detours. You can write a power of attorney to a neighbor or someone else. The car will be parked near the entrance with the GRZ, with full tank gasoline and even balloons. But registration in any case will be in the traffic police, and not in a car dealership.

You will not receive a GRZ (number) in the salon. You will have to register the vehicle with the traffic police. When inspecting the car, they may require a first aid kit, ...

Hello. I want to get numbers directly in the salon. To do this, you need a first aid kit, a fire extinguisher and an emergency. sign?

You will not receive a GRZ (number) in the salon. You will have to register the vehicle with the traffic police. When inspecting the car, they may require a first aid kit, ...

Do you read what you write??? The client can get a car on the numbers in the SHOWROOM!!! Where it will register the client does not care!!! He pays money and gets everything at the dealership! And can go from there immediately to the South on vacation!

Yes, it's for you! Though most, even by proxy!

Again. Car dealerships do not have the right to register the vehicles sold in the traffic police. These services are not entity, and Uncle Vasya, to whom you issued a power of attorney to represent your interests in the traffic police. This Uncle Vasya for customers, in your words, is called an "employee of a car dealership."

He pays money and gets everything at the dealership! And can go from there immediately to the South on vacation!

Well, I also:

You can write a power of attorney to a neighbor or someone else. The car will stand near the entrance with a gas distribution plant, with a full tank of gasoline and even with balls, you don’t even need to go to a car dealership. And maybe from the entrance, immediately to the South on vacation to go!

The most insulting thing will be when Uncle Vasya registers the car not for you, but for Uncle Petya. A power of attorney is usually offered by a car dealership, and the client, to celebrate, does not even read it, but simply signs it. And when it is correctly composed and executed, the buyer can become a sponsor!

Adding a comment

Today you are the proud owner of a brand new car! Joy overflows and I want to get behind the wheel as soon as possible! Take your time! Below are tips on how to properly “accept” a car, what to check and what to pay attention to so that later you do not lament and blame yourself for an oversight.

So, point by point:

Verification of information in the TCP and reconciliation with vehicle data

Engine No.

FULL NAME. and correct spelling

Correct spelling of the model name

car color

Engine power

Vehicle year.​


on different brands auto stamped in different places. If you do not know its exact location, ask the manager to show it and compare it, paying attention to its full compliance with the TCP.

External inspection of the body.

This is a superficial inspection to check for chips, cracks, scratches and dents. Inspection is preferably carried out in daylight.

Inspect the body from different angles and from different distances. Check the uniformity and evenness of the painted surfaces of the body. Remember that scratches and dents on the bodywork are clearly visible when viewed from an angle.

Check all opening elements - hood, doors and trunk lid. All of them must be in the same plane with the mating parts, not be recessed or protrude.

Check the uniformity of the door and fender lines, as well as the lines of the headlights and rear lights with hood and trunk lids, respectively.

Check the attachment lines of the front and rear bumpers, decorative and protective grilles and installation of emblems. Check the threshold line on the bottom of the car.

Check the fastening of the front and rear lighting equipment. Headlights and lanterns should not have chips, scratches, turbidity and fogging. They must be fixed firmly and not dangle.

Check the fit of the chrome trim on the waistline.

Check outside mirrors. Their integrity and strength.

Check the windshield and rear window. Check door glass. There should be no chips or scratches anywhere.

Check each door for opening and closing. Make sure all doors open and close freely with equal force. Check all door edges and doorways. Check that the child locks are working properly rear doors. Check the operation of the central lock from the remote control and from the key.

Check the condition of the rubber seals of the doors, trunk, hood, windows.

Check the opening and closing of the hood and trunk lid. Pay attention to the performance of springs, torsion bars and gas stops. Inspect all the edges of the covers, check the condition of the sealing rubber bands.

Open the hood and check the levels of all fluids: coolant, brake and washer, engine oil level. Check the condition of the accessory belt additional equipment. Get information from the manager on the specification of all filled liquids.

Open trunk. Check the completeness according to the attached (dealer's) list. The kit must have a towing eye, a jack, a wrench for unscrewing wheel bolts as well as a spare wheel. Spare wheel can be both full-size and reduced size - dokatka.

Check the opening and closing of the gas tank flap and the reliability of its lock.

Check for front and rear mudguards and plastic fender liner. Often they are not included in the kit and are installed for a fee.

Check integrity rims, the presence of all wheel bolts. Check the wheel covers for cracks, chips and the integrity of the fastening.

Check tire pressure and condition.

Check the mounting and condition of the wipers.

Turn on the ignition. In this case, all indicators on the instrument panel should light up.

Start the engine. All indicators should turn off. The parking brake indicator may remain on (if it is applied) and the indicator open door(if the door is open).

When sitting in the cabin close at closed doors and windows, listen to how the engine works. There should be no vibration, twitching, extraneous noise, rattling and knocking.

Inside the car

Check the interior trim. Plastic should not have scratches, chips or other visible damage. All gaps must be even and panels must not be warped.

The ceiling must be clean.

Check the operation of each power window, first from the control unit to driver's door and then on each door separately. Testing is best done behind closed doors.

Check the operation of the power window lock button.

Check the operation of the central locking button.

Check the operation of the electric drive of the side rear-view mirrors and the mirror folding mechanism.

Check up smoothness of opening and reliability of closing of a glove box and an armrest.

Check the operation of the mechanism for moving and adjusting the driver's and passenger's seats. Please note that the chairs should not dangle or stagger.

Check the fastening rear seats and the operation of their folding mechanism. Pay attention to the reliability of the clamps.

Check the operation of the steering column adjustment mechanism and its blocking.

Check if it works sound signal

Check the presence of the ashtray, cigarette lighter and its performance.

Check the functionality of the 12 V sockets.

Check the functionality of the seat belts and the operation of their locks.

Pay attention to the current mileage and fuel level. Check how much fuel was filled.

Check the operation of the gas, brake and clutch pedals. There should be no jamming, dips and squeaks.

Check the operation of the parking brake.​


On running engine:

Check the performance of instruments and equipment

Check up a clearness of inclusion of 1st transfer and transfer of a backing.

Check the operation of the stove and air conditioner in all fan blowing modes or check all climate control modes.

Check the operation of the heated rear window (in some cars, the front window too), heated mirrors and seats.

Check the operation of the windshield wipers and windshield washers in all modes. Pay attention to the direction of the jet - on the glass. Check the stroke of the brushes - there should be no touching the glass frame

Check the ease of movement of the steering wheel. With the engine running, the steering wheel should turn easily with the palm of your hand.

Check the functionality on-board computer, information display.

If a parking assistance system is installed, check its operation.

Check the operation of the airbag switch front passenger(if installed)

Check the operation of the radio.


Lighting.

Turn on side lights.

Check the operation of all lamps side light and license plate lights.

With the engine running:

Check the inclusion of the near and high beam headlights Pay attention to the inclusion of the corresponding indicators on the instrument panel.

Check the operation of the headlight range control

Check the operation of the front and rear fog lights and lanterns. Pay attention to the inclusion of the corresponding indicators on the instrument panel.

Check the operation of the direction indicators.

Check the operation of the alarm.

Check the stoplights.

Check that the reverse lights turn on when reverse gear is engaged.

Check the operation of the instrument lighting and its adjustment.

Check the operation of the interior and glove box lamps.

Check the operation of the trunk light

Stretch parking brake. The corresponding indicator on the instrument panel should light up.​


Spend test drive. You can even as a passenger. Pay attention to the absence of knocks and noises in the suspension.

Upon receipt of the car, you must be given:

2 sets of keys (label with key number, for getting a new one in case of loss or receipt additional keys)

Sale and Purchase Agreement (DKP) in 2 copies, one of which is for the traffic police (be sure to check the compliance of the data contained in the TCP and DKP).

Acceptance certificate (check the date - it must correspond to the current day)

Title (two double-sided copies - one may be required when registering a car with the traffic police, the second - when applying for a loan at a bank)

If additional equipment was installed, a work order must be issued with the appropriate marks in the warranty cards.

Incoming cash order

Vehicle operation manual in Russian

If additional equipment is installed, then passports and operating manuals for it.

Service book with a mandatory mark of pre-sale preparation

Before inspecting and checking the car, it is best to print out the so-called inspection form in advance. For a sample, you can take the Ford Focus 3 car inspection form and remake it for your car, depending on the options and equipment.

Write down all found faults and shortcomings in this form.

At the end of the inspection, ask the manager to draw up a protocol or act, on the basis of which the dealer will have to eliminate all detected shortcomings. If the dealer refuses to fix the problems that have arisen, be sure to leave an entry in the complaint book and contact the FMC.

Happy shopping and green light!

One of the biggest mistakes many car owners make is the reluctance to explore the offers of several car dealerships. Prices can vary greatly from place to place, so you can save a lot of money on your purchase. Also, in the salons when buying a car for a currency, the exchange rate may differ. If it is greatly overestimated relative to the indicator in the Central Bank, then it makes sense to go to another point of sale.

Also, not every salon can have the desired car with the necessary equipment. Often in car dealerships there are only cars with maximum configuration which have a high price tag. Most buyers will not need some of the provided features, so be sure to read available options. The procedure for buying a new car in a car dealership includes: visual inspection body, interior and test drive.

visual inspection

Suppose you finally found the desired foreign car in the right configuration. Don't rush to buy it. In some cases, the car may have a marriage or damage received during transportation of the car. Finding them is easy enough. You just need to carefully inspect.

When buying, be sure to pay attention to the following items:

  • Paintwork. Look at the uniformity of the coating at an angle. This will reveal small scratches, chips or surface irregularities.
  • Body condition. small dents also good views when viewed from a certain angle. If straightening has been done before body elements, you will understand this by the uneven reflection of highlights on the paint.
  • opening elements. Be sure to check the full functionality of the doors and locks, trunk and hood.
  • Check out the front and rear optics. It must be undamaged and securely fastened.
  • Check the exterior mirrors for scratches or cracks and adjustability.
  • Evaluate the reliability of fastening decorative chrome panels. They must not wobble or be damaged.
  • Be sure to check the level of all working fluids and completeness of the car according to the attached list, which must be provided by the dealer.
  • look around wheel disks, caps (if any). They must be free of any visual defects.
  • If possible, turn on the windshield wipers to check their operation.

These simple steps help you avoid buying broken car which will save you money on repairs in the future.

What to check in the salon

If a visual inspection did not reveal any complaints, it's time to sit in the salon to assess its condition. Start the engine first and close the doors. When the car is running, there should not be any knocks, pops or strong vibrations. Their presence indicates some technical problem that they want to hide from you.

When evaluating the interior of the car, pay attention to the following points:

  • Finishing. There should be no dirt on the ceiling, all panels should be in full integrity.
  • Check the operation of the windows, central locking, glove compartment and armrests.
  • Be sure to try to adjust driver's seat. If the mechanisms are damaged, you will not be able to customize the chair for yourself, which will create a lot of problems in the future.
  • Check the operability of the signal, the available sockets in the car and the cigarette lighter. Their failure may indicate problems in the wiring.
  • Press in turn on each of the available pedals. Their course should be smooth without any dips or jams.
  • Make sure the handbrake actually works.

Interior defects are not so critical. Given that you are buying absolutely new car, they should not be.

Don't Skip the Test Drive

A great way to determine if this car is right for you or not is to take a test drive. Many car dealerships provide this option. It's not only great way try it out on the go future car, but also the ability to identify defects that could not be detected during visual inspection.

  • Dashboard. Make sure all bulbs, lights and arrows are working. Turn on your turn signals. If you have an on-board computer, check its functionality.
  • Transmission. Make sure that there are no problems with shifting, and that each gear works correctly.
  • Turn on the headlights by testing the high and low beams. Be sure to check reverse and performance of stop lights.

Please be aware that vehicle performance claims may only be a publicity stunt, so the actual driving experience may not meet your expectations. That is why, if possible, it is recommended to conduct a test drive (even as a passenger).

Common Scams

Be extremely careful, as some unscrupulous sellers are trying to get rich at your expense. First, you may face extortion. It will show up as follows. The sellers will say that there is a huge queue for the desired model, but for a small amount they are quickly ready to provide you with a car. Also be sure to make sure that the contract specifies the amount for the penalty on delivery and the date of delivery of the machine itself. Otherwise, of course, you will need to wait for your car for several months.

Frauds with a complete set are popular vehicle. You can actually be provided with a car with a complete set much “modest” than the one for which you paid the amount. Also in the cabin they can put equipment on the car that is prohibited for use by the manufacturer. Remember that this is a reason for refusing to warranty service, so check reality with what is written on paper.

What documents should you receive

When buying a car, clearly check the availability of all documents that come with the car. This list should include:

  • A set of keys in the amount of two pieces.
  • Contract of sale in two copies. Compare the data for compliance in it and the vehicle passport.
  • PTS (technical equipment passport).
  • The act of acceptance and transfer, which should contain the current date of receipt of the car.
  • Work order, if any additional equipment was installed.
  • Technical operation manual.
  • Help account.
  • transit number.
  • Customs declaration.
  • Service book with a mark of pre-sale preparation.

We also recommend that you take out insurance not at the car dealership itself, but at the insurance company, as it is much cheaper. Be sure to check VIN number on the car and in the TCP, as well as body color, year of manufacture and other parameters.

So, the stage of throwing and definitions has passed, a certain amount has been accumulated, and you are ready to become the owner of a new car.

The easiest and most reliable way to buy a new car is from official dealer . To select it, it is better not to look for the nearest car dealership with a familiar name (some unscrupulous sellers use promoted names in signs), but use the search through the official website of the manufacturer. Usually in the "Dealer" or "Find a Dealer" menu there is full list legal representatives in all regions of the country.

Prices to look out for, are also usually registered on the official website of the automaker. Everything is listed there possible configurations and optional equipment options. It must be borne in mind that there are almost never any “basic” versions in stock - it is unprofitable for a dealer to sell them, he earns on additional equipment. An “empty” car will have to wait a couple of months or pay a few thousand extra and purchase what is in stock. Moreover, this does not depend on the class of the car and concerns both extremely budget options and premium models.

Before going to a car dealership, it is better to go there call. Firstly, you will be able to understand the attitude towards the client, because if they do not pick up the phone for a long time, they transfer from one manager to another, then if some questions arise already at the stages of the transaction, this process can make you nervous. After connecting with the manager, start with simple questions: is there a car in stock, what configurations, how to order what you want, are there any promotions. If the answers satisfy you, then remember the name of the employee, or better, write down his mobile number. The first will allow you to complain about the negligent seller to his management if the reality does not match what was promised, and the second will save time. In any case, you will have to communicate with the manager more than once.

When choosing additional equipment pay attention to its authorization from the manufacturer and the preservation warranty obligations when installing it. This does not apply to “cosmetic” elements, but it is important, for example, when installing a towbar or roof rack (there may be questions about paintwork and load) or when ordering a complex anti-theft system related to the electronics of the car.

So that later it would not be excruciatingly painful, take a test drive selected or similar vehicle ordered. After all, despite the full compliance with your interactive desires, it can be trite inconvenient. If the dealer cannot offer you a many-kilometer walk, at least just sit behind the wheel with your feet on the pedals, and at the same time read the instructions for use and check whether everything offered by the seller is just an offer, and not standard equipment. In case of discomfort, after 20-30 minutes of being in the salon, your body will begin to give signals - listen to them and draw conclusions.

Ideal Situation when buying - the presence of the selected car in the closest possible configuration and for the estimated money. But that doesn't happen. Even if you were promised on the phone that here it is, the car is standing and waiting, then usually with your appearance it is heard “it was just bought, look almost the same”. In "almost the same", as a rule, a little more options, and accordingly, it is more expensive. But if you intend to buy a car here and now, then you should carefully consider these options. Why pay more for something you don't really need?

Sellers are very motivated demonstration of cash: here I have so many thousands, I want this and that. Usually, if the desired model is not a bestseller and there is no queue for it, it is somewhere in the warehouse. You can also bargain. If you have even the slightest doubt, be it not very desired option, small scratch on the body unstable work engine, it is better to wait until they can provide you with exactly the option that you need. By the way, all desires and promises must be spelled out in the contract, otherwise, upon receipt of the car, you will not have the opportunity to prove that the alarm, floor mats or LEDs were promised as a gift.

But now, the agreements have been reached, the car was found in the warehouse or arrived in the ordered configuration. Here are recommendations from Gleb Slavutsky, director of the development and marketing department of the Avtolocator company:

“Buying a new car is always an exciting but responsible undertaking. Of course, you need to conduct a visual inspection of the car, check its equipment, etc. You should definitely check warranty card, car documents, certificates and licenses. IN technical passport the vehicle must have the date of registration and year of manufacture and identification number (VIN). The reference invoice must indicate the date of purchase and sale, the place where the transaction took place, the terms of the transaction, a description of the vehicle being purchased and information about the car dealership.

Car dealerships go to some tricks to fulfill their plans and make a profit, so, for example, when buying a car at the beginning of the year, you need to find out the year of its manufacture. It is quite possible that according to the documents he is already “one-year-old”. Accordingly, its price is lower than the price of a car of the current year of manufacture. When ordering a car, check the delivery times specified in the contract, and the seller's responsibility for their failure to comply or the impossibility of delivering the car. Specify the procedure for passing the service and the address of the nearest center.

When buying a car, remember that consumer protection law gives you the right to correct the situation and receive compensation for the inconvenience caused by a new car, if it is frequent and serious damage. But it is better not to use this right, but to enjoy owning a car without repairs and accidents.

It is worth paying attention to the equipment of other manufacturers installed in the car - radio, alarm, anti-theft system, they must have separate instructions and completed warranty cards.

If everything is in order with the car, you can pay for it and pick it up. When you leave the dealership, you should have:

By current rules you can't move around without a policy compulsory insurance civil liability, but you can issue it in the salon or by inviting an agent from your insurance company.

Konstantin Trapaidze, Chairman of the Bar Association "Your Legal Attorney": “It is better to buy a car in the showroom of an authorized dealer, the car must be “new”, should not be entered in the PTS individual : it is better if the legal one is the dealer himself or his subdivision. Otherwise, scammers may have a legitimate owner who “does not know” that his car is for sale, the car may be burdened with credit obligations, etc.

This is a fairly common type of fraud, when bona fide purchasers are faced with what they bought. troubled car. The contract must specify the amount of the transaction in full, so that if the transaction is terminated or contested, there is a chance to return your money in full.

If you feel sorry for your time and don’t feel sorry for money, you can lay all legal problems on registration on the dealer. When receiving documents, check each number and letter. And take your time. However, this advice applies to all procedures for such a serious step as buying a car.

As for best time to buy, then discounts and special offers begin to operate from December, and reach their peak by March. The only thing is that waiting for this peak is not always useful, it may not be desirable. Although they usually remain in warehouses expensive equipment, and discounts can offset their cost. And since a new car is usually purchased for oneself (as a means of investing money this is an absolutely pointless exercise - as soon as the car leaves the dealership, it will lose up to 30% in price, regardless of the mileage), then the very fact of novelty is important for you, not the year of production. Another positive point when buying a "last year's" car - cars produced in November - December, in terms of equipment, correspond to the following model year, and more “fresh” ones may already cost more, but have no differences.

Andrey Izmalkov, head of the analytical department at Bluefish(sale of used cars, part of ROLF): “Now buying a car will be a very profitable investment, given the huge discounts offered by all market players. Benefit with a special price, credit programs and gifts reaches 200 thousand rubles.

From the point of view of the subsequent sale, in 3-4 years the price will be the same as for cars bought in the year of manufacture, but given that the mileage of this car is likely to be below the market average, it will be much easier to sell it.”

And finally, keep in mind that in the tank of a freshly purchased car, there is only enough fuel to get to the nearest gas station, and it will be the first point of your destination.



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