To corporative clients. Corporate Vehicle Service Benefits of Corporate Service for Automotive Services

To corporative clients. Corporate Vehicle Service Benefits of Corporate Service for Automotive Services

17.06.2019

We offer legal entities with their own fleets corporate service cars by favorable prices and on individual terms. We use only branded equipment, original spare parts and not inferior in quality analogues, as well as approved by manufacturers Consumables. We accept cashless payments, we are ready to serve fleets of any size.

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Whom do we invite to cooperation?

We provide fleet maintenance cars premium class: BMW, Mercedes-Benz, Lexus, Volkswagen, Audi, Mini Cooper, Bentley, Volvo, Opel, Porsche, and other brands. Car and small repair commercial transport carried out as soon as possible so that the car is already in soon was ready to go. Our car service legal entities works according to the concluded contract, fulfilling the specified obligations, observing the deadlines and guaranteeing full car service, from the car wash and pre-sales preparation, before computer diagnostics And overhaul nodes and elements.

We offer the following services:

Paint Shop:

  • painting and drying chamber
  • preparation post
  • paint selection laboratory
  • mobile infrared dryers
  • professional spray guns
  • professional tool for grinding and polishing surfaces
  • paintwork and consumables

Body shop:

  • slipway system
  • vector rectifiers
  • measuring system
  • welding machine
  • hydraulic equipment
  • professional leveling equipment
  • pneumatic tool

Locksmith shop:

  • lifting equipment
  • viewing hole(1 post)
  • 3D camber stand
  • post of computer diagnostics and repair of electrical equipment
  • stands for ICE repair and gearbox, automatic transmission
  • flushing and filling equipment
  • devices for diagnostic and measuring work
  • tire fitting post
  • extrusion equipment

Electronic workshop:

  • Installation of alarms
  • Setting navigation
  • Troubleshooting electronic components of cars
  • Car electronics repair
  • Electronic diagnostics your car

Why is it worth working with us?

  • We carry out all types of maintenance of commercial vehicles: zero (break-in), scheduled (annually or every 10-15,000 km) and seasonal (twice a year), as well as unscheduled repairs and TO.
  • We offer body repair, painting and locksmith services, commercial vehicle electrical wiring repair, tire fitting. We often order the service of storing tires in our warehouses.
  • In our car service for corporate clients there is a comfortable waiting area with a coffee machine and Wi-Fi, as well as a guarded parking lot.

Call or request a call to find out the details and conditions for the repair of commercial vehicles in Moscow, South-Western Administrative District, calculate the cost of maintenance corporate fleets and make a deal!

Company details

Abbreviated name: Pitstop K LLC
Legal address: 117321, Moscow, st. Ostrovityanova, house 25, building 1
Mailing address: 117321, Moscow, st. Ostrovityanova, house 25, building 1
TIN: 7728235120
Gearbox: 772801001
BIC: 044525225
Bank: PJSC SBERBANK MOSCOW
Account: 40702810438110105037
K/s: 30101810400000000225
CEO: Knyazeva O.A.

Mega-Autoservice - modern technical Center for repair and maintenance popular brands corporate and commercial transport, providing a full range of services for complex diagnostics, maintenance, locksmith and body repair of cars.

You can verify this by visiting our service station right now.

The technical center of Mega-Autoservice LLC has two branches located at the following addresses:

Moscow, st. Bolshaya Tulskaya, 43.
m. Tulskaya - locksmith repair, maintenance of corporate and commercial vehicles.

Entrance to the territory of the technical center st. Bolshaya Tulskaya, 43 is carried out:

  • from Varshavskoye shosse at the entrance to the Third Ring Road
  • from the center from the side of Kholodilny Lane

Moscow, st. Dorozhnaya, d.3, bldg. 13
m. Prazhskaya - body repair, maintenance of corporate and commercial vehicles.

Entrance to the territory of the technical center st. Dorozhnaya, d.3, bldg. 13 is carried out from the street. Podolsky cadets, then turn onto the street. Road and further straight to the entrance to the service station.

Our specialists have been servicing corporate vehicles for more than 15 years and are well aware of the peculiarities and specifics of working with corporate clients. By contacting us, you can always count on a polite and attentive attitude to the client, a competent and professional approach to the maintenance and repair of vehicles in your fleet. Each corporate client is assigned a personal manager. The main consumables and components for maintenance and urgent car repairs are always available. All work comes with a full warranty.

Any service station is interested in corporate clients. Some service station managers claim that this is not the case, and it is much more profitable for them to work with solvent "physicists" than with large organizations that delay payments, put forward unrealistic requirements for the availability of spare parts and trade for a standard hour, no worse than sellers in the Asian market. This is true. But this does not mean that a corporate client is not interesting. It only says that you have not yet learned how to work with it.

On December 26, the "Automobile Service Association" held a webinar, the topic of which was just "Errors customer service when working with corporate clients. The webinar is hosted by business consultant with great experience work in large automotive companies, coach Yuri Blinov. The online seminar on this topic aroused quite a lot of interest from the public, since seminars on this topic are extremely rare. Most independent service stations work in this niche on a whim, using their own experience. And of course, this experience does not always give the desired results, especially among start-up entrepreneurs.

Who is a corporate client?

Yuri Blinov started with the definition of a corporate client. This point is very important, since there are several types of corporate clients in the car service market, and each of them has a car that performs different functions, therefore, such clients will have different expectations from the service. It is very important to determine what function the car performs in the company in order to make such an offer for the management of the organization that it will be difficult to refuse. For example, if the fleet brings the main income of the company ( transport company, delivery service, etc.), then its owner will be less interested in getting the most low cost normal hours during maintenance, but for unscheduled repairs and even a half-hour delay in repairs, they will charge you in full. It is a completely different matter if the cars in the company are used to service the core business, that is, they play an auxiliary role and are a costly part of the business. As a rule, in this situation, the requirements for the terms of repair will not be so strict, but the client will persistently bargain for the cost of a standard hour. In addition, corporate cars can be purchased for representative functions, employee incentives, etc. If you are able to correctly define his goals even before the first meeting with the client, then the chance of a successful completion of the transaction will increase significantly.

Which clients should you target?

Traditional division of corporate clients by words Yuri Blinov looks like that:

From 1 to 5 cars are small customers,

5 to 20 vehicles are important local customers,

From 20 to 100 - large local clients,

Over 100 are national companies.

Many start-up service stations strive to immediately get customers with a large fleet of vehicles. This is not always justified. A large client imposes increased requirements on its counterparties. For a service station, this is:

individual prices,

Availability of spare parts in stock

Repair capacity reserve,

Convenient (for the client) schedule,

replacement cars,

The widest range of services

Accounts receivable.

For a novice car service, such requirements can be disastrous. It is much easier to recruit several dozen small companies with up to 10 cars. And gradually increase the client base, attracting larger companies. The company begins to receive a good income from this work approximately 2-3 years after the start of work in this direction. By the way, many large companies prefer to have several service counterparties in order to minimize their own risks. There is no need to be afraid of this either.

How to pass barriers?

In any company there are people who make decisions (DM) and people who influence decisions (LWR). The only exception to this rule are representatives of micro-business, in which these two functions are often performed by the owner of the company. LVR is the traditional type of "gatekeeper". His task is to filter incoming information and convey to his leadership only what, in his opinion, is important. If you want to become successful in the b2b segment, you need to learn how to overcome these barriers in the form of "gatekeepers". It is worth noting that in large companies There will be quite a lot of “gatekeepers”, since each transaction goes through several stages of approval. It is customary to distinguish several main roles in any company:

Decision maker (director, manager, business owner),

The leader influencing the decision (in our case, this is the manager who is responsible for the functioning of the fleet),

Financier (a very important figure who decides whether to allocate money to you or not),

User (driver).

Each of them must be convinced of the profitability of your proposal. But each of the roles needs its own arguments. The user must make sure that when working with you, his earnings will not become lower, and work in the company will not become more difficult. The financier needs to be convinced that cooperation with you is the most profitable in terms of price-quality ratio. The person influencing the decision can be interested in the prospects for the growth of the company, and, consequently, his own growth. If you make these three employees your allies, then with a high degree of probability it can be argued that the contract will be in your pocket.

Deal stages

There are several rules that should be followed when working with large corporate clients.

1. Rule one. Never try to sell a car or service at the first meeting, and even more so when you first call the company. You need to understand that when you first contact a potential client, you are committing a so-called. cold contact. They do not know you and are not ready to talk with you. You distract them from work. Your task to “warm up” this call is to switch to personal contact with a potential client even before the first direct contact. Every sales manager has their own way of doing this. The ideal option is a recommendation from you, but this does not happen often. You can warm up the contact with the help of preliminary communication in social networks, Skype and so on.

2. Rule two. A meeting with a potential client should contain an offer. This should not yet be a specific commercial proposal with budgets prescribed in it. It may sound too American, but it should be a sentence in the series: "I want to offer you to make more money." After all, the goal of any commercial organization is precisely this. Naturally, you must describe in great detail how you will help achieve this goal.

3. Rule three. Be prepared for objections. No need to respond badly to objections. Better not to argue at all. Use objections as an opportunity to meet with the potential client again. Write down in detail what your future partner disagrees with, and promise to look into these issues in more detail. When dealing with objections, you must be conclusive, show your competence and knowledge of the issue.

4. Rule four. Commercial offer is a proposal for discussion. If the client does not agree to immediately accept it, this does not mean that he completely refuses the services you offer. In case of refusal, it is necessary to invite him to discuss in detail those points of the contract that cause his objections.

5. Rule five. Don't pay kickbacks. In the long run, this practice is detrimental to the company. If a business owner finds out about the existence of such a practice, the consequences for your company turn out to be the most unpleasant, starting with irreparable image losses and ending with criminal prosecution, since no one has repealed the article on commercial bribery.

Naturally, the scope of our article does not allow us to fully tell you about all the nuances that were voiced during the online seminar, as well as highlight all the questions that were asked to the speaker after the end of the main part of the webinar.

In conclusion Yuri Blinov drew attention to the fact that with the signing of a contract, work with a corporate client does not end, but only begins. Your success in this type of business directly depends on how well you serve it. The investment in acquiring a new customer is typically much higher than the investment in retention. Customer retention is entirely up to you. You don't need active advertising for this. It is also not required to actively work "in the fields", go to meetings, negotiate. All you need is to do your job well, not forget about working with clients and keep up with competitors.

Select the type of autowork and model to find out the cost and place an order:

Manufacturer AUDI BMW JAGUAR LAND ROVER MERCEDES-BENZ PORSCHE

Type of Repair Maintenance Aggregate repair Tire fitting Collapse 3D (UUK) Refueling and repair of air conditioners Electrical and optional equipment Chassis Fuel system Detailing Anti-corrosion treatment Painting and body work Welding

Prices do not include spare parts

Order

to corporative clients

to corporative clients


Corporate maintenance of car services and companies with their own fleet

ArtGalleryAuto service center offers two corporate service options:

  1. Help car services. We carry out aggregate repairs on our own equipment. At your service stands, universal and highly specialized tools, experienced mechanics, electricians, hydraulics specialists and any BMW systems, Audi, Mercedes-Benz, Land Rover, Porsche, Jaguar and other cars.
  2. Car park maintenance. We carry out regular inspections, seasonal work, scheduled maintenance, urgent repairs with discounts and without queues. Contracts are concluded with transfer companies, elite taxis, government agencies and private organizations that require qualified care for vehicles.

Car maintenance and repair of aggregates is carried out in strict accordance with the manufacturer's instructions, using original spare parts or quality analogues, specialized equipment.


Benefits of corporate service for car services

With the equipment and specialists of ArtGalleryAuto service center receives additional features, offers customers more services, quality repair complex units.


List of available equipment:

  • Stands for crimping, turning, cylinder head grinding. We carry out all types of repairs Land engine Rover, Mercedes-Benz, Porsche, Jaguar, Audi, BMW and other cars.
  • Technique for complete replacement oil and maintenance of automatic transmission, CVT.
  • Stands for diagnostics and repair of steering racks, power steering pumps without removal and with removal.
  • Precision machine for balancing turbines.
  • Equipment for the repair of starters, generators and other electrical equipment.
  • Equipment for steel rolling and repair alloy wheels, suspension diagnostics, camber adjustment.
  • Stapel, experienced straighteners to restore geometry, eliminate complex dents.
  • Color matching laboratory, painting booth, anti-corrosion treatment, professional tools and detailing experts.

In ArtGalleryAuto there are funds for the complete restoration of a car after an accident, complex repair units and eliminate traces of damage. Call our consultant, request a detailed list of equipment - and increase the list of services of your own service center.

Features of corporate fleet maintenance

Working with the fleet of a private or public organization looks like a contract for car maintenance in a priority order. Partner's equipment is accepted without a queue, there is always a place for cars in the boxes.


Benefits of corporate fleet maintenance:

  • You do not need to maintain your own mechanics or look for a car service for a scheduled inspection, seasonal work, urgent car repairs.
  • Monitoring the condition and compliance with the frequency of maintenance. ArtGalleryAuto maintains a database of work performed for each car - the manager will tell you when to come for a scheduled inspection, replacement technical liquids, filters.
  • High speed work. For equipment partners are exempt the best specialists, the car goes through all the stages and is issued without delay.
  • Special rates. The amount of the discount depends on the number of vehicles, the cost of spare parts, the frequency of calls, the list of services. In all cases, corporate interaction is cheaper than private repairs.

When concluding a service contract, the organization's cars are supervised - the employees of the service center make sure that drivers do not miss regular maintenance, changed the oil on time, keep all the units of the car in perfect condition.

Call and find out more about corporate services

Contact an ArtGalleryAuto representative and get any information about corporate services, fleet maintenance and aggregate repair for car services. The employee will tell you about each stage of the work, inform you of the basic rates, and, if necessary, help arrange a meeting with the management to discuss the details of the interaction.

Our service station Autotechcenter "Kenturion", in addition to working with individuals also provides car maintenance and repair services for legal entities. By concluding an agreement with our car service, you get the opportunity to constantly keep your company's fleet in good condition. Entrusted with control technical condition of your cars - to the specialists of our auto technical center, you get qualified car service with a documented quality guarantee.

Our advantages

Top quality

Our company has been operating in the corporate vehicle service market for over 15 years. The accumulated experience allows us to meet all the requirements of our customers.

Convenient location

Autotechcenter "Kenturion" is located near the center of Moscow and has a convenient distance from the garden ring.

Wide range of services

Specialists of the Autotechcenter "Kenturion" perform works of any complexity. From scheduled maintenance to complete restoration of the body, repair of engines and gearboxes.

Individual approach

The staff of our center will prepare an individual maintenance program for you. Following it, you can always keep your fleet in perfect condition.

Our capabilities

Painting and body work
shop

Every car, sooner or later, needs to be body repair. Paint chips, dents or the consequences of an accident affect not only appearance but also for the life of the vehicle. We are ready to help you with local repair and painting individual elements, so with full recovery body geometry and paintwork.

Locksmith shop for maintenance
passenger vehicles

Locksmith repair - a set of measures for diagnosing and troubleshooting in mechanical and electronic systems car. The quality largely depends on the qualifications of the technical personnel carrying out the repair. Specialists of the Autotechnical Center "Kenturion" are capable of carrying out locksmith repairs of any complexity, both foreign and domestic cars.

Commercial service shop
and armored vehicles

During commercial operation, the car is subjected to serious stress, so regular maintenance can significantly increase the life of your fleet. Masters of our center are always ready to help you with repair and maintenance majority popular models commercial transport.

Additional services

24 hour evacuation

If any problems caught you on the road, do not despair. The evacuation service will immediately arrive at the place and deliver faulty car to our service center for diagnostics and repair.

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