Car rental is very popular in the capital and other cities of our country, because there are many situations when this service may be needed. There are many nuances in this case that you should familiarize yourself with. The tenant must be aware of his rights and obligations, as well as the terms of the lease - we will talk about all this in more detail in the article.
Features of car rental conditions
- rent is calculated daily, that is, if you rent a car for more than 24 hours, but less than 48, you still pay for 2 days;
- the car must be returned in a technically sound condition in the same form and with the same amount of gasoline with which it was supplied for rent;
- if the car is too dirty, then the wash is carried out at the expense of the tenant, the same applies to damage that is not covered by insurance.
There are other nuances in this case. For example, if you want to extend the lease, then you need to notify the manager about this in advance, otherwise you may be refused, because by the time of delivery the car may already be booked by another client. You need to know all this so that later you do not rejoice at the company for the inconvenience caused to you.
Tenant Responsibilities
Car rental without a driver is the most demanded type of service. You may need a car if yours is being repaired or you have given it to a friend or family member and you are in dire need of a vehicle. Also, there are often cases when you have sold your car, but have not yet purchased a new one. People take them for business trips, for going out of town and other needs. And here it is important to know some nuances - the tenant:
- Should not leave the country without the consent of the manager of the company and execution of relevant documents.
- Must have a driving experience of at least two years, the age of the driver who is provided for renting vehicles must be over 24 years old. If these requirements are not met, the company may refuse to provide services.
- Undertakes to keep the car in the form in which he took it. If there is damage, the cost of repair is paid separately and please note that standard insurance does not cover damage. windshield and interior, bottom and wheels of the car.
- Responsible for maintaining constant communication mobile phone. Otherwise, all claims regarding the condition of the car will not be accepted.
Tenant rights
If you rent a car without a driver, you have the right to:
- receiving vehicle in a technically sound condition with a large margin of safety, so that it can easily overcome the required distance;
- getting a clean and filled car with technical properties and complete set in accordance with the declared characteristics;
- online car booking in unique system, for which 15% of the future payment is charged - the remaining amount you pay directly on the spot to the landlord;
- the possibility of extending the car rental period without an additional visit to the office - for this you only need to notify the specialists of your intention in advance.
The service for short-term car rental, which is widely used in Europe and America, the time of use of which can be not even hours, but minutes, has finally “reached” Russia. In Moscow and St. Petersburg, about 150 cars operate under the car sharing system today. According to experts, this service will compete with taxis in the next 3-5 years.
Classic carsharing looks like this: a client visits the office of a car rental company once, concludes an agreement, provides a copy of a passport or driving license. Further, through a special mobile application or maps on the Internet, a person tracks a free car. Then you need to drive up to the parking lot of the car and with the help of mobile application or a special digital key to open it and start it. You can end your rental at any permitted parking spot within the city. Then the car will find the next client. Payment is non-cash, for example, money can be debited from the tenant's mobile phone. All expenses for car insurance and fuel are borne by the car sharing company, fines are paid by the client.
Another car sharing option is also possible, when the car needs to be picked up from a special parking lot and returned to one of the network parking lots. Of course, companies that use this type of carsharing also provide a service for reparking the car by a club technician if you plan to leave the rented car in some other place. "This model allows you to position the service as a replacement own car, the client can always plan his future trips and be 100% sure that the car is waiting for him at the specified address, - says Anton Postolnikov, CEO streetcar. - The danger of the first fully automated carsharing model is that in right moment there may simply not be cars nearby, and even if the client is lucky, the car can be taken away while he gets to it. This model can be of help to customers in case the carsharing company has a very large fleet."
The average cost of carsharing in Moscow is approximately one and a half to two times lower than the cost of taxi services. We are talking about 10 rubles per minute, 600 rubles per hour. 75% of customers rent cars for trips to personal and business meetings, to shops. 25% of customers use carsharing cars as replacement cars while they are being repaired own machines
In big cities, a huge number of car owners use cars several times a week. The lion's share of the time their cars are parked on the streets and in the yards. At the same time, each owner of the car fully bears all the costs associated with personal ownership of the car - the cost of purchasing, maintaining, repairing, parking, taxes, insurance.
According to European statistics, one car in the car sharing system can replace from 10 to 12 private cars. In Europe, the cost of such a rental is 3-4 times cheaper than taxi services. "In the West, the concept of car sharing began to develop much earlier than in our country. The first such project was launched in Switzerland in 1987. Several million users use this service on a regular basis, and we expect that by 2020 the European car sharing market will reach 15 million users. ", - says Alexey Volostnov, director of business development in Russia at Frost & Sullivan.
As for Russia, the car sharing market has only just begun to develop. The first company offering services of this kind appeared in Moscow in 2013. The competition is still small - it actually does not exist, however, the demand (really existing) for such services also remains small. "At the same time, the prospects for the development of this business are quite good. The prerequisites for such forecasts are the introduction paid parking in the center of Moscow and extending its coverage area to the Third transport ring, reducing the number of parking spaces and increasing the cost of parking. I think that the main obstacle to the development of this service is the mentality of customers who are not used to using cars on the terms of carsharing. The operators will be faced with the task of "educating" customers, investing in promotion and marketing, and possibly joint programs with the city authorities," says Volostnov.
Kirill Faminsky, development director of the online travel agency Pososhok.ru, agrees with this: “Pioneer companies will have to spend a significant PR budget on an advertising campaign and explaining the essence of the service. And competition with a taxi will depend primarily on the cost of car sharing services "At about the same price, a person will always choose a taxi, because it's easier and more convenient. If carsharing manages to negotiate with the city authorities on preferential rates for parking in the center or even special places, this could become a key advantage of the service."
The average cost of carsharing in Moscow is approximately one and a half to two times lower than the cost of taxi services. We are talking about 10 rubles per minute, 600 rubles per hour. 75% of customers rent cars for trips to personal and business meetings, to shops. 25% of customers use carsharing cars as replacement cars while their own cars are being repaired. The most popular booking duration is 2-3 hours. The cost of auto insurance, which is calculated at higher rates, is seriously affecting the rates of car sharing companies. But as the market develops (and, accordingly, the growth of the car fleet of operators), insurance will become cheaper, and its component in the price will decrease.
Once, in the recent past of our country, our parents dreamed of private car. People stood in line, waited for distribution, when their turn to buy a car came up, they were happy like children. In those days, no one could think of renting a car. There was no such service as car rental in our country.
Depending on the class of car, the price of the issue also depends, on average in the country, the price range starts from 1300 rubles per rental per day of economy class and above. You can rent a car for at least 24 hours or indefinite term, order on the Internet, by phone and they will deliver it to you wherever you want, or come to the company's office for it.
In order to rent a car, you need to know the rules of car rental, and not fall into an unpleasant trap from a company that provides a rental service cars.
Car rental rules
So, you must be at least 21 years old, in some companies the driver must be 22 or 23 years old. The minimum driving experience is taken from 1 year and above. If you rent a limousine, then the age is 25 years, the experience is 5 years. It is necessary to provide the company with: a passport of a citizen of the Russian Federation and valid ones.
When all the specified conditions are met and the final choice of the means of transportation, a lease agreement is drawn up. all the details of the parties, the responsibility of the parties, the terms of the lease, force majeure, payment for the service, acceptance of the car. During the signing of the contract, you (the lessee) make a deposit equal to the class of the car, for your compliance with the guarantees for the performance of the contract, which is returned to you at the end of the contract.
Next, an act of acceptance and transfer of the car is drawn up, in which you will have to indicate all the missing elements, cracks, and so on, so that when you return the vehicle, the lessor company does not have claims against you and you do not repair the car at your own expense, and full payment is made rental for the entire period of car rental.
From that moment, the contract begins to operate. The car is provided by the company in its pure form, fueled and insured under OSAGO. At your discretion, the vehicle can be insured under CASCO, but then the rental price will increase.
The car is returned clean, with the same amount of fuel. For lack of fuel dirty car and for the missing elements and parts you will be charged a surcharge. When returning a car ahead of time rent, recalculation is made for unused time plus one day and the balance is returned to you.
In case of transport delay for at least 1 hour, you will have to pay extra as per day. due to the fault of a third party, that is, not you, when providing all the certificates from the traffic police, you will not be charged, if you have not provided the certificate, then you fully pay for the repair of the damaged car. The return of the car takes place with the drawing up of an acceptance certificate and its signing by the parties - this is the end of the lease agreement.
Remember, by renting a car, you are fully responsible for its maintenance, safety, for compliance with all the terms of the contract, for compliance with the requirements of the Rules traffic. Violating the rules of car rental, you will incur both financial and moral losses, and you can only prove your innocence in judicial order in accordance with civil law.
You see, everything is very simple and easy and depends on your capabilities and desires. Good luck on the roads!
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The car rental service was invented in the USA and was originally called Drive-Ur-Setf. The company founded by John D. Hertz7 in Chicago in 1918 was also called similarly. The essence and purpose of the service is to satisfy the need of an individual to use a car in another area: a car was rented (for temporary use) to a visitor (guest, traveler) for a short time - a day, week, month, for which the traveler stays in the area. This service allows a person to lead a habitual way of life, expands his opportunities for movement, does not bind the need to use public transport, provides an opportunity to express one's individuality and satisfy the needs in world knowledge.
The car rental industry has taken its place along with other types of services that form the total tourism product. Car rental services have received the greatest development. This service is primarily intended for individual FIT tourists, since mass tourists traveling in groups tend to use buses for transfers or sightseeing programs and rarely take rental car, although this is not excluded and the service is offered to everyone. The Rent-a-Car car rental service provides the traveler with an individual vehicle with a driver or for self-driving for the duration of his visit.
Cars with a driver limousin service are provided mainly by hotels to their guests. This type of service is used in cases where the traffic rules differ significantly from similar rules in the country or area of the guest's permanent residence, for example Left side traffic, and driving a car requires certain skills or the purpose of the trip does not allow you to drive a car yourself, for example, a safari. However, many people who actively use a car in everyday life and are fluent in driving a car prefer to take a car without a driver and drive it themselves. Some drivers adapt quite easily to driving in areas with a different direction of travel. The use of a rented car is not only an active useful service, but also a service that allows the client to enjoy and expand the possibilities of recreation, pleasure, worldview and business activities.
Car rental services are widely used by businessmen, tourists, travelers, i.e. individuals whose life is inextricably and habitually connected with active movement. Arriving from another locality (country, continent) with the help of long distance transportation, the traveler immediately receives a rental car. This important fact determines the place where the service is provided, i.e. the car - the point of arrival of the client - and is one of the fundamental principles of the rental business. Therefore, rental agencies and stations are located primarily at airports, railway stations, sea and river terminals. For example, out of 1,400 Hertz stations in the US, 500 are located at airports, and the service desks themselves are located in the passenger arrival halls. The Pulkovo terminal in St. Petersburg is no exception. A developed car reservation system has been created and, as a rule, the client orders a car rental in advance, and upon arrival does not waste time ordering it, but receives it from the agent immediately. The agent meets the client and hands him the car keys.
The rental service includes many components: an automated booking system, a maintenance service and Maintenance an extensive fleet of cars, organization of rental stations and customer service agencies (issuance and acceptance of cars, payments for services), assistance service and insurance system for customers, cars themselves and liability for claims of third parties (auto civil liability). The customers of the rental system receive a huge associated service, for example a large number of traffic and tourist information, right down to the traffic navigation system.
The very idea of car rental is a purely American invention and, apparently, at the dawn of motoring could not have developed anywhere except in the USA. It was practically implemented in the USA in 1918, and this type of service existed only there actively for more than 30 years. On the European continent and in other regions of the world, car rental became widespread only after the end of the Second World War. The car rental service has become so polarized among travelers that today the car rental industry is a gigantic network of rental and service stations throughout the world. This truly tourist service is an integral part of the tourist product in any tourist center, it is a large and profitable business. Car rental companies are the largest multinational corporations. You can rent cars of various sizes and brands, caravans, trailers and campers, mini-buses, tourist buses, trucks.
The car rental service has firmly entered the tourism industry and has become commonplace. additional service tour operators and travel agencies that enter into contracts with a local company or a multinational company on the terms of an agency fee. An order is made at the stage of forming a tour and booking tourist services at a travel agency, however, some tourists contact the rental offices directly on the spot on their own, for example, spontaneously uniting in small groups. In any tourist catalog, in addition to the actual description of the tour and its cost, information about car rental services is provided. Most wanted rental services are used by individual tourists traveling in small groups or families, as well as by repeat tourists. This applies primarily to the well-known resorts of Italy, Spain, Turkey, Cyprus, Mallorca and the Canary Islands. Advance booking is considered preferable especially during the season, because in the place where the tourist will rest at a particular moment, there may not be free cars or there will not be a car of the exact brand or model that the client would like to receive. Turning to little-known rental companies may be cheaper, but there is a high risk of getting an old, faulty car that will not bring pleasure, but only hassle.
Among large companies in the field of Rent-a-Car, mention should be made of HERTZ, Avis, Eurocar, Budget, Thrifty, Ansa, Sixtw and many others. There are many small national companies in every country.
