How to talk to a car dealer on the phone. Questions to ask a salesperson when buying a used car over the phone

18.06.2019

Brake system

I am rapidly approaching the stage when I will have to sit on the phone and catch crooks through mind reading from a distance.
It seems that someone recently flashed here a useful list of questions that you should ask by phone to save yourself time on inspection, but I did not find it by searching (give me a link who saw it?).

List of questions to ask current owner machines (but don't expect answers to be 100% honest):

1. where is the car registered? - How will it be processed at the time of sale?

2. Body - Was the car in an accident? (an occasion to carefully evaluate the geometry of the body) - Has the car been painted? (an occasion to carefully evaluate the geometry of the body) - Is there corrosion? (as a rule, they rot where they were beaten) - What is the condition of the rapids? (You should not take a car with rotten thresholds - they, as a rule, reflect general state car)

3. Engine - What is the oil consumption per 10,000 km? (more than 5 liters - can be considered critical!) - Yes extraneous knocks in the motor? (Reason to measure compression, show the motor to the master to estimate the cost of repairs) - Is there a leak technical fluids? (as a rule, if the car was well watched, they should not be) - gasoline consumption in the urban cycle (it can be used to monitor the work of all auxiliary units, lambda probe, air tightness) - is the thermal coupling working or not? - What kind of oil is poured into the engine and with what frequency? (an opportunity to imagine the approximate operating conditions and the attitude of the owner to the purchase of “consumables” - did he save on the car or not) - What kind of gasoline does he fill up with? (Saves on the car or not)

4. Interior - what is the general condition of the interior? - what does not work in the salon? - Is the stove blowing? (to calculate the cost of an approximate repair) - is the air conditioner working? (to calculate the cost of an approximate repair) - which of the electricians does not work? (a reason to carefully assess the condition of the wiring and electrics)

5. suspension - in what condition are the front / rear shock absorbers (for an approximate calculation of the cost of repairs) - are there knocks in the front / rear suspension? (for an approximate calculation of the cost of repairs)

6. Transmission (as a rule, few people will tell you something intelligible about this item, basically, they can tell you about the operation of the gearbox) - What is the condition of the clutch disc? (only for manual transmission) - manual transmission (is there extraneous noise?) - automatic transmission (Are there jerks when starting off and switching, does the box slip) the answer should be NO, otherwise you will have to repair the gearbox, and it is very expensive.

7. General issues Service - How long have you had this machine? (if recently and already selling - should alert) - Where is the car serviced and repaired? Himself in the garage? Service? Uncle Vasya? (you can understand if the owner saved on repairs and what level and quality of work was done on the car) - What were the largest replacements, breakdowns and repairs made? (If the owner is not lying, then this is a virtual service book with stories of the most serious illnesses) - and finally, a simple and sometimes discouraging question - Why are you actually selling it? As a rule, after such a survey, it becomes clear what will have to be done with the car! Now, if everything you hear suits you, we make an appointment and go to see the car!

1.4. Power steering - power steering or EUR?

1.5. Do you need air conditioning in your car?

1.6. Domestic or foreign?

1.7. Car under warranty

2. Overview of the cost of cars in the secondary market

3. Car loan - to take or not to take?

4. We are looking for a suitable car for sale. Internet ads

5. We call the sellers. How to have a conversation?

5. We call the sellers. How to have a conversation?

You and I have already figured out how to find ads for sale via the Internet, compiled a list, and previously weeded out unwanted sellers. Now let's move on to calling.

The tone of the conversation, you understand, should be friendly - then the interlocutor will tell you more.

First question:

"Hello! I'm on the ad for the sale of the car ... "

And take a break.

If the intermediary answered, he will definitely ask: “What kind of car are you interested in?” or “Which ad…?”

The real owner will immediately move on to talking about the car. Here is such a test-provocation can be arranged.

Or you can ask directly: “Are you the owner of the car or an intermediary?” Such a question is likely to force the reseller to give himself away.

A girl can also answer you - the “owner” of the car, who is forgiven for not being able to answer specific questions. technical questions. And when you go to see the car, instead of the girl there will be a completely different person. If you ask, he will explain that the owner put them a car for sale. Do not trust these sellers. A self-respecting car dealership sells cars on its own, advertises on its phone without involving the owner.

Before you go to a meeting with a girl, punch the phone in the search (see the previous chapter). Surely this girl "sells" several cars.

Small dealers and salons hire her so as not to give themselves away.

Intermediaries may also pose as relatives or friends of the owner. Because buyers prefer to deal with the owner of the car, and not with resellers.

Why is it bad to buy a car from them?

Often such intermediaries sell a car restored after serious accident. They also overcharge. They use a whole arsenal of tricks to "sell" a problematic car to an inexperienced buyer.

So it’s better not to waste time looking at such options, and save your nerves and money in the future.

So, who is in front of you - the owner or the intermediary - found out.

“What year is the car according to Title? The ad says, year (such and such) "

This is important, because 90% of ads add a year, or even two. They write not the year of manufacture (G.V.), but the year of operation (G.E.). The buyer often does not pay attention to this. The seller can inflate the price (the car is younger). A car can be built one year and sold the next. Or they will tell you that for the first year (two) it was in the garage, it was not used and dust particles were blown off it.

Ask directly:

“The car was bought in the same year it was released? Be honest right now."

If the car is 1-2 years old, ask:

“Are you the sole owner of the TCP?”

One or two owners for such a machine is normal. If more, it should alert.

If the car is older than 2 years, ask this question:

“How many owners of the car according to Title? What number are you?"

And further: " Title original or duplicate?

A maximum of 6 owners are entered in the TCP. The issued duplicate indicates that there were more of them.

If the owner of the car is not the first, set next question:

“Have you bought a car for a long time? How much do you have?"

If he bought it recently (a month or two) and is already selling it, then he is getting rid of it - why? It is especially alarming if it was often resold under TCP.

“What has changed on the body? Painted? Was the car in an accident? »

The tone of the question is friendly, without suspicion. I'm not sure they'll answer honestly, but...

They can say that they didn’t have anything like that, so they bought it.

Then ask:

“And what did the previous owners change in terms of bodywork? What did you paint?"

If the seller admits that some elements of the body were changed and painted, ask a provocative question:

"Those. can the whole body be checked by the instrument for the thickness of the paint? Is she native?

Here the owner can admit that it was painted and changed, if it was.

Now we find out where the car was serviced:

“Did you have MOT at an authorized dealer or did you change the oil yourself?”

In the first case, the service book should contain maintenance marks, the mileage is recorded. Before selling, the mileage is usually rolled up. If there is no service, the actual mileage can only be approximately determined by the technical condition (condition brake discs, block).

We continue the conversation:

“What is the condition of the car? What should be changed on it?

The seller's honest answer will let you know how much more to invest in the car in the near future.

Ask if tires are included. Estimate whether you will need to buy a second (winter or summer) set. Well, if the rubber is on separate disks, you won’t need to do tire fitting 2 times a year.

Check price:

“Is your price of 250 thousand (for example) final? Or is a bargain possible?

This way you check if the owner has changed his mind about the price, and if there is a typo in the ad.

Ask questions about the gearbox (automatic or manual), according to the configuration. Especially if these parameters are important to you. The ad may contain incorrect information. Or the seller may change their mind.

Got necessary information, - think about whether it is worth going to see the car. If you liked everything: price, year, condition, one owner, - arrange a viewing right away:

“When and where can I drive up to see the car?” Decent options go fast, don't miss out.

But if you are offered to leave a deposit (transfer to mobile), but you have not seen the car, only a photo and description, in no case do not get fooled by this. Even if the option is very attractive and there are many buyers, according to the sellers. Most likely they are scammers.

Due to the increased demand for used vehicles, the market is overflowing with resellers. They find cheap cars from the owners and by making redecorating, sell to inexperienced motorists. At the same time, all the shortcomings are kept silent and the price is significantly higher than if the transaction went directly with the owner. Working in such a craft, they already know perfectly well what the buyer pays attention to first of all when inspecting a car. Therefore, in every possible way distract the buyer from problem areas and, of course, mask any imperfections.

Beware of outbids

In order not to buy a pig in a poke, you should ask leading questions over the phone. What exactly? Read in this article. Below is a conversation algorithm with a potential car seller.

After the greeting, you need to say that you are calling about selling a car and immediately ask your opponent if he owns a car or is just selling it.
The owner knows the whole history of the car perfectly, and the outbid is only in general terms.

If in response they tell you that the car belongs to a close relative, then the next question should concern the execution of the purchase and sale transaction. Does the seller have a certified general power of attorney, which gives the right to sell this vehicle. In response, you may be told that you have a copy of the owner's passport on hand, and the contract itself will be drawn up at the company - this means that the reseller bought this car, and took a copy of the passport and a receipt for money from the owner. This is illegal, but alas, this is how a lot of outbids work. Next question.
You should ask, the car according to the TCP (passport technical means) exactly (for example) 2015 was released and purchased in the same year.
It happens that the car was produced in 2014 and bought at the beginning of 2015. This factor, of course, affects its price downwards.
If the car is more than a year old, and the ad says that it has one owner under the TCP, then by the way, the next question will be asked.
Is the seller the sole owner according to the passport of the technical device, or is it easier to say according to the title it has one owner - in the event that the owner does not make the transaction. It happens that the ad says that the owner is one, but in fact this is not the case, and if the seller for the TCP is the second or third, then the question is brewing.
How long have you had this car? If in response it sounds that the car is four years old, of which three years it has been with the seller, and before that it had one owner, then this is normal. If the car was purchased not so long ago and immediately went on sale, then why is it selling so fast. If the owners change frequently, then this is alarming and it is worth checking it very carefully.
If the owner himself, who is the sole owner, sells, then the next question is: during the entire period of operation, were there any accidents, were there any welding work, which elements were painted, as well as which parts changed. If the seller was not the owner, then you need to ask if he knows about any flaws this car. After listing the replaced parts, it would be appropriate to inquire about checking the thickness of the car body with a thickness gauge. Also, it will not be superfluous to arrange diagnostics in your service center.
Next, you need to ask whether maintenance was performed according to the service book, on their own or everything was done by official dealer. If the service book contains all the necessary marks, then this documented the mileage of the car. Otherwise, the mileage can be anything and the speedometer can be corrected.
Also ask if you need given time any investments on the technical part and on the body and need to be replaced right now. The answer will make it possible to approximately calculate how much it will cost to eliminate the shortcomings that are important to you.
Next, inquire how many sets of tires are included. If there is one, then it is immediately worth adding to the costs and buying a new set of tires.
The main question, of course, is the price of the car and whether it involves bargaining on the spot.
If the owner indicated in the ad that the car is with automatic transmission, then you need to ask about technical condition automatic boxes.
The last question to ask is what time and where you can see the vehicle.

Buying a used car can save you a lot of money. New car depreciates very quickly in the first few years and after 3 years it is worth about 60-70% of the original price.

However, buying a used car is still a bit of a lottery - there's no guarantee that the car hasn't been in an accident, has actual mileage, and has been properly maintained.

And so, a phone call is the first criterion for selecting a used car. Need to get it as soon as possible more information about the car by phone, so as not to waste your time on obviously bad options. Below is a rough list of questions to ask the car dealer over the phone.

When calling - after the greeting, say "I'm calling on an ad for the sale of a car (car), have you sold it yet?" - it is guaranteed to be a salon or a reseller. Say goodbye, hang up and call again.

You should not ask the year of manufacture, mileage, color of the car, if it is indicated in the ad.

The second question is “Are you the owner of the car?”. If the seller says that he is just showing the car, you need to clarify whether the owner will be present at the checkout. If not, then the seller must have a notarized power of attorney on hand. In any case, this is not a very good option.

The third question should be about the number of title holders. Based on no more than one owner for 3-5 years, depending on the age of the vehicle.

The fourth question can also immediately reject the option - "How long have you owned the car?". If the seller cannot give a clear answer, or they call a period of less than a year, then it is better to skip this option, since most likely it is either a reseller or bought a wreck and wants to get rid of it. Of interest are cars that have been owned for at least two, and preferably three years.

The question "Why did you decide to sell the car?" can also be indicative, of course, they will not always tell the truth, but ... there is a chance. Here the option "I already bought new car"Probably the best. The ideal would be "I'm too old to drive" - very often children who make good money buy a car for their parents that they don't need. And the most undesirable option is “I need money!”, It very often happens here that the car was not looked after at all due to lack of finances.

Service book (or history). It is very good if it is available, usually this is an indicator of how the car was looked after. When service was performed and when certain spare parts were changed.

You can ask the question: "Has the car been in accidents?". Here, of course, they can also lie, but not always, accidents like “got used to the parking lot and damaged the bumper” can serve to refuse to inspect the car, this is just gloss and appearance. The main thing is that there are no accidents, as a result of which the geometry of the body could change, this can also be said uneven wear tire tread.

You can ask about car damage, such as a dent, paint chips, cracks on bumpers and windows, if the car is old and there are no chips, then it may have been repainted and may hide serious damage. Paint chips and cracks windshield is not a reason for refusal, but it will not be a bad reason for knocking down the price during the inspection.

You can also ask about the technical problems of the car. Usually the answer is that everything is in order. But there are exceptions when the seller himself willingly talks about the shortcomings of his car.

It is worth asking if the seller is ready to go to the service for diagnostics. Refusal should arouse suspicion.

Well, the last question is “Is the final price in the ad?”, very often people are ready to drop a little. A firm “No” indicates either a strong price adequacy or a reluctance to sell quickly. But whatever the answer, this question should be asked again when inspecting a car.

Hello dear blog readers website. In this article, we will find out how to deal with a used car dealer. Let's say you have already decided on a model, then you have selected a few suitable listings, and now it's a good time to call each selected listing and ask a few questions. But what to ask a used car dealer? What needs to be clarified in a telephone conversation and what conclusions should be drawn from the seller's answers? How, after talking with the seller on the phone, to determine whether it is worth spending your time and going to inspect this particular car?

Purpose of the call with the seller get as much information as possible about the car for sale. Ideally, you need to find out everything that interests you about the car from the words of the seller, so you can weed out some of the unsuitable options at the stage of a phone call, avoiding useless inspection trips. But what should interest you as a buyer of a used car?

used car may have some amount shortcomings, and you, as a buyer, need to identify them and make a decision, Is it acceptable for you to buy a car with such disadvantages. At the same time, one must also take into account the fact that the seller may try to cheat and not mention some of the jambs of his car in a telephone conversation, therefore, if it comes to inspecting the car, then it would be advisable to double-check all the information.

The main thing in a telephone conversation with the seller do not be shy. Ask everything that seems important to you, try to find out everything about the car! Remember: the more you can find out at the stage telephone conversations, the less time and effort you spend on examining obviously unsuitable options and the less likely you are to get a problem car. In addition, do not forget the main rule of buying a used car:

When choosing a used car, you need to look first of all at its seller, and only after that at the car itself.

If the seller does not inspire confidence in you, and the story he told does not seem true to you, then it is better to trust your intuition and refuse to buy a car from a suspicious person.

What to talk about with a used car dealer?

So, you called the seller, said hello, introduced yourself, and now it's time to ask him a few questions. But What to ask a used car dealer? We list the main topics that need to be discussed.

It is advisable to discuss the following topics with the seller of used cars:

- Find out the number of owners and who drove the car
- PTS original or duplicate?
- Is the car in collateral? Has the car been in water?
- Find out the mileage of the car
- How was the car serviced?
- What were the damages and repairs?

The first thing to do, starting with a telephone conversation, is chat with the seller and try to figure out what kind of person he is. If in a conversation you feel that you are talking openly with a person, if he answers your tricky questions easily, without hesitation, and most importantly positively, then this good sign. But the secretive and taciturn, or vice versa, the dexterous and dodgy type on the other end of the wire should make you wary.

Ask the seller tell the story of his car. Well, if the seller is the first and so far the only owner of the car, then he will not be able to say anything like “the door seems to be painted, but it was before me.” Ask to tell everything about the car in as much detail as possible, starting from the very beginning: where and when the car was bought, where and how it was serviced, what documents are there, whether there are all the keys. Immediately ask to tell what accidents his car was involved in, what was the repair, where it was carried out and who paid for this repair. All this must be written down so as not to get confused among similar ads.

If during a conversation with the seller or when inspecting the car deceit will not be revealed with his hand, then it's good. It's not as bad when the car is broken as the fact that the seller is trying to hide it. And the reverse situation: if it suddenly becomes clear to you that the owner of the car trying to fool you, That better look for other options, because it is not known what other shortcomings you will not be able to pull into the light of day.

So, let's look at all aspects of the conversation with the seller in more detail.

- Find out the number of owners by TCP

In a telephone conversation, preferably immediately find out what account the owner is the current owner of the vehicle. It is best for the seller to be first owner and by no means not a reseller.

Buying a car from a dealer is risky. These guys do not bear any responsibility for the cars they sell. It is through resellers and through car dealerships that the majority of stolen cars are sold, as well as cars restored after serious road accidents. Moreover, it is beneficial for resellers to buy a car as cheaply as possible, and sell it as expensive as possible, so any means are used.

Define in the seller reseller quite simple, the main thing is to immediately set this goal. When you call the seller, tell him that you are on an ad for the sale of a car, and then ask him to clarify what model of car he is selling. Resellers usually sell several cars at once, so the first thing they do is to find out from you which ad you have pecked at. Also, the reseller can say that this is how the stars have developed, and he is now selling several cars of his relatives and friends at once.

If the car was imported from abroad with mileage, then it is simply impossible to find out how many owners it had before crossing our border, so the countdown is from the first owner in our country. This the first owner in Russia must be the only one entered in the vehicle passport issued by customs.

In addition to the owner, other people could drive the car, and list it is advisable to immediately clarify these people with the seller. But if one of the owners of the car was entity (and not private), then such a machine better not to buy. Hired drivers do not always take care of the cars they are assigned to drive, so such cars are usually very worn out.

- Is it a duplicate PTS?

This point should be clarified along with the question of the number of owners of registered PTS. The car can pass at least 10 people, but it will be visible only in the original vehicle passport. If this document contains the mark " Duplicate”, then it is simply impossible to find out the number of owners of such a car before issuing this duplicate.

I strongly recommend that you, having learned that the TCP is not original, immediately note this in a notebook and the option of buying this car is more not to consider, even if the seller's offer is very competitive in price. A duplicate TCP is one of the main signs of a problematic car, which it is advisable not to encounter. There are a lot of cars around with a native (original) TCP, why would you take the risk and buy a car with a duplicate? Is this car the only one on the planet? Do not be greedy, it is better to look for a car without problems with documents.

- Is the car under mortgage?

Mortgage car is one of the varieties problem car. It is impossible to completely protect yourself from the risk of buying it, but if the car was bought using a car loan, then we can at least make sure that car loan already paid.

If the car was bought for cash, then the buyer must have documents confirming payment. If the car was purchased on credit then let the host provide stamped bank statement, confirming that loan repaid. If the seller refuses to provide these documents, then there is a risk that he is not its full owner.

Do not be shy. Directly ask the seller:

- Is the car under mortgage?
- Was a car loan used to buy this car?
- Are there any documents confirming that the car is fully paid?
- Was the car in the water?

Drowned car- This is another very bad option for buying a used car. If the car has been in the water element, then it is doomed to eternal problems with the electrician, and electrical systems V modern cars play a very important role.

If the seller admits that the car has managed to dive in its lifetime, then it is better to wisely refuse to buy this “gift”. If it is not recognized, then all the same, the work of electricians must be checked with passion, especially if the car was once imported from the coastal states or from Japan, who systematically suffer from the water element, and then sell their "stained" cars cheaply.

- Find out the mileage of the car

Mileage can be twisted on any car is a fact. But it is on cheap cars that wind up the runs more, because it is for them that the mileage greatly reduces the remaining resource, and it is much easier to roll up the run on cheap models than on expensive ones.

Nevertheless, it is necessary to ask the seller about the mileage, although the odometer reading cannot be taken as pure truth. I will say this: odometer readings - is the minimum mileage. This means that the car ran no less than what the odometer shows.

When choosing a used car, you should not rely on the odometer mileage.

Many sellers wind up the mileage of their car before selling, which means that choosing suitable options by mileage, you risk going to inspect a more “shabby” car with less mileage, and a car with a real high mileage, but in much best condition- ignore.

- Check the car keys

Usually, two working keys are included with the machine, or one key is designed for learning working keys, and the second is a working one. In any case, when choosing which car model to buy, make inquiries, how many keys should be supplied with the car, and in a conversation with the seller, ask if all the keys are safe and working properly.

Firstly, keys are a rather expensive component of a car, and connecting a new key to a car can also be quite expensive.
Secondly, having one of the keys to your car, it will be very easy for attackers to steal a car that has just been sold to you, so quite a lot of theft occurs in the very first days after the change of ownership of the car. However, the presence of all sets of keys cannot serve as a guarantee of protection against theft, so I strongly recommend that you, dear readers, issue a policy immediately after purchase CASCO.

- Find out how the car was serviced

You need to talk to the seller and How did he maintain his car?. A good owner knows at least where and at what mileage the maintenance of his car was carried out, even if the owner is a woman.

The owner, who cannot clearly answer questions about the maintenance of his car, is unlikely to have followed him well, so it is better to wisely refuse to buy such an option. Otherwise, you have every chance to buy a car with real mileage 70 thousand, for which the oil in the engine has never been changed. Ideally, the seller, on the contrary, will willingly tell you everything about how and where did he service the car, Where did you buy and what consumables did you use?, what kind of oil, with what frequency, etc.

Ask the seller if he still has orders for maintenance and repairs, and if so, feel free to put a plus. In addition, it will be nice if the owner carefully stores and service book even if the car is out of warranty. Ask the seller what marks are in the service book, and when it comes to inspecting the car, do not forget to personally check all these documents.

- Find out what were the damages and repairs

When talking with the seller, be sure to clarify What accidents has his car been in?, what was the repair, And Where was this repair done? how much did it cost who was paid, and Are there any documents to support this?.

If the seller immediately honestly admits about what alterations his fighting friend went through, this is already good in itself. Firstly, this immediately gives you reason for bargaining and you won't pay for wrecked car as for a whole. Secondly, if it comes to inspection, then you will already know in which places the car was repaired and you can pay attention to these areas. This is about relatively minor damage when the geometry of the body was not violated, but we will talk more about how not to buy a broken car, we will talk separately.

Unfortunately, dear readers, hope buy a completely unbeaten car only available with purchase 2-3 summer car . This age also does not give guarantees, but most cars do not have time to peel off the factory paint during this period. But from the cars at the age of 5-6 years approximately half are broken in one way or another. In general, the older the car, the less likely it was to avoid accidents all this time, so after 10-12 years almost every car boasts at least a small emergency experience.

In addition to the questions listed above, you can also simply ask the seller to talk about pros and cons of his car, listen to his opinion, perhaps he will tell you something interesting. If you are lucky and the seller turns out to be honest and not very greedy, then he himself can tell you about the shortcomings of his car, which, however, may turn out to be trifling.

Having run through the topics listed here, you can make up for yourself general idea about car and his owner. This information will be enough to select worthy options for further inspection, but perhaps some of you will want to drive the seller " backfill questions', which I will list below.

Questions to the seller of a used car

Here is an example a list of questions which should be clarified in a telephone conversation with the seller. If you are interested in something else, then add your questions to this list, select suitable ads and start calling sellers.

What to ask the seller of used car on the phone?

- What year is the car?
  - If a foreigner, how long have you been in Russia?

- - How long has the seller owned the car?

- How many owners are listed in the TCP?
  - PTS - original or duplicate?
    - How many owners are included in the TCP?

- - - How long has each owner owned the car?

- - Is the car registered to the seller? Is the seller included in the PTS?

- - Who else besides the seller used the car?

- What is the mileage on the odometer?
  - With what mileage did the seller get it and how long did it take him?

- How was the maintenance of the car?
  - Who oversaw timely service?

- - Where (in which car service) was the service performed?

- - What consumables and with what frequency changed?

- - At what mileage was the engine oil changed? What kind of oil was used?

- - Is there a service book? Does it have warranty service marks?

- - When was the last maintenance done? What has been replaced? What else needs to be changed in the near future?

- - Are there documents confirming the maintenance? (order-orders from car services)

- What is the condition of the body?
  - Has the car been in an accident?
    - How many times? When it was? What were the damages?

- - - Where was the impact on the body and at what speed?

- - - Did the airbags deploy? All or just some of them?

- - - What body parts were changed, which ones were stretched, corrected, painted?

- - - In what services was the repair carried out, are there any damaging documents (order-orders)?

- - Is there body corrosion? In what places?

- - Is there on the body small scratches and chips?

- - What is the condition of the glass? Are there no cracks? Have they been replaced? For what reason?

- - What is the condition of the optics? (headlights, turns, stops)

- - What is the condition of the front and rear bumpers?

- What engine does the car have? (volume, power, engine model)
  - What is the fuel consumption? At what gas stations and what fuel does the seller refuel?

- - Do you have to add oil? If so, how many per thousand km. mileage?

- - What condition is the engine in?
    - Does it always start on the first try? Right away or do you have to turn the starter?

- - - Does it work smoothly? Without extraneous sounds?

- - - Is there smoke coming from the muffler? What colour?

- - - Is the motor dry underneath? Is the oil leaking?

- - - Is antifreeze leaking from the engine cooling system?
      - What coolant is filled in and when was it changed?

- - - Did the engine overheat? Burnt head gasket?
      - Are there oil stains in the coolant?

- - - - Is the engine oil free of white streaks (traces of antifreeze)?

- - - - From exhaust pipe does not bring down white steam?

- What type of transmission (gearbox) is on the car?
  - Has the transmission been repaired or replaced?

- - What is the state of the checkpoint now? Are there any flaws in her work?

- - When was the oil changed in the box? Is the oil level correct now? Is the gearbox bottom dry? Is the oil leaking?

If the gearbox is manual:

- - - Is the clutch okay? Does not lead, does not skid?

- - - All gears turn on clearly, without bumps? Does it crackle when turned on? Do not jump out on the go?

For automatic transmission:

- - - Are all transmissions working? Turn on clearly, without shocks and shocks?

- - - Is there any jerking when starting and shifting gears?

- What is the condition of the running gear?
  - When was wheel alignment adjusted?

- - Does the car pull to the side at speed?

- - Does the tire tread wear evenly?

- - Is there any extraneous sounds when driving over bumps?

- What condition are the tires in?
  - What brand are installed summer tires? How many have already passed? How worn is the tread pattern?

- - Is there a kit winter tires? With disks or without them? What brand of tire, what condition are they in and will the seller give them to you together with the car or for a fee?

- What is the condition of the salon?
  - Are there foreign odors? Not smoky? Does it smell damp?

- - Are the seats dirty or damaged?

- - Does it work (if any):
    - Stove

- - - Air conditioner

- - - Heating rear window and outside rear-view mirrors

- - - Heated seats, steering wheel

- - - Electric adjustment mirrors

- - - Power windows for all doors

- - - Audio system / Radio

- - - Steering wheel and seat adjustments

- - - Interior lighting

- - - power steering

- What is the condition of the car's electrics? Are there broken systems?
  - Do they work:
    - Headlights (low, high, fog), parking lights, direction indicators, brake lights.