Special service campaigns - confidence in the safety of your car.
Use your Toyota VIN to access service campaigns that will quickly and easily fix imperfections in your car and make it even more reliable, regardless of model or year.
Special service campaigns are absolutely free.
Safe travel over any distance and confidence in the safety of your car.
We remain true to the high level of service even after the sale of the car!
Complete a Service Campaign Today
Offering service campaigns, we take care of your car throughout its entire life cycle.
Check your car for the applicability of service campaigns
Contact your dealer for the necessary work
Be fully confident in the safety of your car
Check your car
To check if your car needs a service campaign, please enter the VIN and click the "Check" button
How to find out the VIN of a car
Vehicle identification number, VIN - Vehicle identification number. A unique vehicle code consisting of 17 characters.
Passport of technical means (PTS)
A document containing information about the main technical characteristics of the vehicle, identification data of the main units, information about the owner, registration and deregistration.
Certificate of registration of the Technical means (STS)
A document confirming the registration of the car and the ownership of the car by a specific owner.
*In this database, only VIN numbers of cars that were officially supplied to the Russian market by Toyota Motor LLC are checked. Owners of Toyota vehicles manufactured for other markets (Japan, USA, etc.) and imported into the Russian Federation by non-Toyota Motor LLC can also check their car for open special service campaigns by calling the Toyota hotline at 8− 800-200-57-75 or by contacting any Authorized Toyota Dealer/Authorized Partner or Toyota Authorized Service Center to make a special request for verification to an authorized Distributor.
Additional Information
As you know, Toyota pays special attention to the quality of its cars. After the sale, we also constantly evaluate how the vehicles behave in operation. From time to time, we have to deal with a situation where certain components or characteristics of the cars produced do not quite meet the high quality standards set by Toyota.
Putting the satisfaction and safety of its customers above all, Toyota conducts special service campaigns to check and, if necessary, replace individual components.
After filling out the form and receiving a positive result, you need to contact an authorized Toyota dealer or authorized partner and agree on a date for a visit to the center to carry out the necessary work. At a service station on your vehicle, individual components will be checked and, possibly, the necessary replacement will be carried out free of charge.
We kindly ask you not to disregard the request to provide your car for the necessary work.
Special service campaigns - confidence in the safety of your car.
Use your Toyota VIN to access service campaigns that will quickly and easily fix imperfections in your car and make it even more reliable, regardless of model or year.
Special service campaigns are absolutely free.
Safe travel over any distance and confidence in the safety of your car.
We remain true to the high level of service even after the sale of the car!
Complete a Service Campaign Today
Offering service campaigns, we take care of your car throughout its entire life cycle.
Check your car for the applicability of service campaigns
Contact your dealer for the necessary work
Be fully confident in the safety of your car
Check your car
To check if your car needs a service campaign, please enter the VIN and click the "Check" button
How to find out the VIN of a car
Vehicle identification number, VIN - Vehicle identification number. A unique vehicle code consisting of 17 characters.
Passport of technical means (PTS)
A document containing information about the main technical characteristics of the vehicle, identification data of the main units, information about the owner, registration and deregistration.
Certificate of registration of the Technical means (STS)
A document confirming the registration of the car and the ownership of the car by a specific owner.
*In this database, only VIN numbers of cars that were officially supplied to the Russian market by Toyota Motor LLC are checked. Owners of Toyota vehicles manufactured for other markets (Japan, USA, etc.) and imported into the Russian Federation by non-Toyota Motor LLC can also check their car for open special service campaigns by calling the Toyota hotline at 8− 800-200-57-75 or by contacting any Authorized Toyota Dealer/Authorized Partner or Toyota Authorized Service Center to make a special request for verification to an authorized Distributor.
Additional Information
As you know, Toyota pays special attention to the quality of its cars. After the sale, we also constantly evaluate how the vehicles behave in operation. From time to time, we have to deal with a situation where certain components or characteristics of the cars produced do not quite meet the high quality standards set by Toyota.
Putting the satisfaction and safety of its customers above all, Toyota conducts special service campaigns to check and, if necessary, replace individual components.
After filling out the form and receiving a positive result, you need to contact an authorized Toyota dealer or authorized partner and agree on a date for a visit to the center to carry out the necessary work. At a service station on your vehicle, individual components will be checked and, possibly, the necessary replacement will be carried out free of charge.
We kindly ask you not to disregard the request to provide your car for the necessary work.
Ladies and gentlemen! We thank you for your commitment to the Toyota brand and sincerely hope that you enjoy driving while driving a Toyota. As you know, Toyota pays special attention to the quality of its vehicles. After the sale, we also constantly evaluate how the vehicles behave in operation. From time to time, we have to deal with a situation where certain components or characteristics of the cars produced do not quite meet the high quality standards set by Toyota.
Putting the satisfaction and safety of its customers above all else, Toyota conducts Special Service Campaigns to inspect and, if necessary, replace individual components.
We invite you to familiarize yourself with the current Special Service Campaigns:
"Special service campaign for checking the anther of the ball joint of the front suspension on Toyota Camry cars"
The special service campaign in Russia applies to Toyota Camry vehicles manufactured between March 8, 2011 and August 1, 2014.
"Heating, ventilation and air conditioning (HVAC)"
Selected Toyota Venzas manufactured between September 2012 and May 2013 are eligible for this campaign in Russia.
"Checking the Front Passenger Airbag"
This campaign covers some Toyota Corolla and Toyota Avensis cars in Russia, produced from November 2000 to March 2004
"Reprogramming of electronic control units for hybrid transmission"
This campaign in Russia covers some Toyota Prius cars, produced from May 2009 to January 2014.
"Checking the electronic control unit of the electric power steering on Toyota Highlander cars"
In Russia, this campaign applies to Toyota Highlander vehicles manufactured between August 15, 2014 and December 22, 2014.
"Tightening the steering wheel nut"
"Checking the Steering Column Bracket".
Selected Toyota Yaris vehicles manufactured from September 2005 to April 2009 are affected by this campaign in Russia.
"Valve spring replacement"
Some of the vehicles covered by this campaign in Russia are:
"Rear Suspension Arm No. 1 Check"
Selected Toyota Avensis vehicles manufactured between November 2008 and January 2011 and Toyota RAV4 vehicles manufactured between November 2005 and August 2010 are eligible for this campaign in Russia.
"Checking the power window control unit on the driver's door of Toyota Auris, Camry, Corolla, RAV4 and Yaris."
"Checking the steering column mounts on Toyota Auris vehicles."
Selected Toyota Auris vehicles manufactured between February 7, 2007 and June 11, 2007 are eligible for this campaign.
"Checking and replacing the intermediate steering shaft on Toyota Avensis, Corolla".
The following vehicles are eligible for this service campaign:
"Checking the power window control unit on the driver's door"
"Installing the lining of the rear row cushion frame"
The special service campaign in Russia applies to Toyota RAV4 vehicles manufactured between November 3, 2005 and November 1, 2012.
"Checking the mounting plate for the inside of the seat belt
rear row seats.
The special service campaign in Russia applies to Toyota Camry vehicles manufactured between December 02, 2015 and January 21, 2016.
"Updating the software of the engine control unit."
The special service campaign in Russia applies to Toyota Camry vehicles manufactured between March 03, 2015 and April 25, 2016.
"Replacement of the fuel intake assembly"
"Replacing the front passenger airbag inflator"
Other Special Service Campaigns are currently in operation.
Attention! Information on the periods of production of cars involved in the campaign is provided for reference only. To determine if your car is eligible for this campaign, you need to check by VIN number!
To find out if your vehicle is currently eligible for Special Service Campaigns, please complete the form below. A technical specialist will contact you by the specified phone number, who will tell you about the Special Service Campaigns that your car falls under and offer a convenient date for a visit to carry out the necessary work.
Let me thank you again for choosing a Toyota car.
The program is valid without restrictions on the year of manufacture of the car. Free special service campaigns apply to equipment before the expiration of the warranty period and after it. There are offers for modern models, products older than five, ten and even fifteen years.
Which vehicles are subject to special service campaigns and why?
The condition of each car is monitored throughout the entire period of operation. Malfunctions are fixed, a database is compiled for all parties released in different periods. When the same complaints appear and common faults are identified, a decision is made to launch a special service campaign for a specific VIN list.
The list of cars that fall under the program may include several models of the same year of manufacture - for example, when installing the same equipment. At the same time, the effect of the service sometimes applies only to one configuration, and does not affect other versions.
Owners of cars from the list are encouraged to repair the car as part of a special service campaign. Maintenance is carried out free of charge: inspection of a part or assembly, inspection, adjustment, lubrication or replacement. In cases with systemic electronics failures - firmware, installation of new software.
Special service campaigns in the complex
Sometimes the actions of a mechanic within the framework of the program take only a few minutes (checking, tightening fasteners). Do not want to spend an hour on the road to leave the auto center in 10 minutes? A visit to a car service center for a service campaign can be combined with another type of service. Seasonal tire replacement, regular maintenance, engine and suspension diagnostics, body and glass protective coating - in the car service center of an official dealership, you can fully check the car, prepare systems for the new season, repair and adjust the operation of mechanisms.
How to check if there are active special service campaigns for a car
Checking is carried out by VIN. Enter a unique number in the appropriate field: if the car falls under the program, the system will give a positive result. Contact a company representative, clarify the procedure, sign up for service.
Do not be upset if the result is negative - it shows that no mistakes were made in the manufacture of this batch. Go to the special offers section - seasonal promotions are regularly held in Toyota Center Izmailovo and Toyota Center Lyubertsy, there is an interesting option for every car owner.
Special service campaigns - confidence in the safety of your car.
Use your Toyota VIN to access service campaigns that will quickly and easily fix imperfections in your car and make it even more reliable, regardless of model or year.
Special service campaigns are absolutely free.
Safe travel over any distance and confidence in the safety of your car.
We remain true to the high level of service even after the sale of the car!
Complete a Service Campaign Today
Offering service campaigns, we take care of your car throughout its entire life cycle.
Check your car for the applicability of service campaigns
Contact your dealer for the necessary work
Be fully confident in the safety of your car
Check your car
To check if your car needs a service campaign, please enter the VIN and click the "Check" button
How to find out the VIN of a car
Vehicle identification number, VIN - Vehicle identification number. A unique vehicle code consisting of 17 characters.
Passport of technical means (PTS)
A document containing information about the main technical characteristics of the vehicle, identification data of the main units, information about the owner, registration and deregistration.
Certificate of registration of the Technical means (STS)
A document confirming the registration of the car and the ownership of the car by a specific owner.
*In this database, only VIN numbers of cars that were officially supplied to the Russian market by Toyota Motor LLC are checked. Owners of Toyota vehicles manufactured for other markets (Japan, USA, etc.) and imported into the Russian Federation by non-Toyota Motor LLC can also check their car for open special service campaigns by calling the Toyota hotline at 8− 800-200-57-75 or by contacting any Authorized Toyota Dealer/Authorized Partner or Toyota Authorized Service Center to make a special request for verification to an authorized Distributor.
Additional Information
As you know, Toyota pays special attention to the quality of its cars. After the sale, we also constantly evaluate how the vehicles behave in operation. From time to time, we have to deal with a situation where certain components or characteristics of the cars produced do not quite meet the high quality standards set by Toyota.
Putting the satisfaction and safety of its customers above all, Toyota conducts special service campaigns to check and, if necessary, replace individual components.
After filling out the form and receiving a positive result, you need to contact an authorized Toyota dealer or authorized partner and agree on a date for a visit to the center to carry out the necessary work. At a service station on your vehicle, individual components will be checked and, possibly, the necessary replacement will be carried out free of charge.
We kindly ask you not to disregard the request to provide your car for the necessary work.
