Hello Nikolay! According to Art. 18 of the Law on the Protection of Consumer Rights in relation to the goods, for which the warranty period is set, the seller(manufacturer), an authorized organization or an authorized individual entrepreneur, the importer is responsible for the defects of the goods, unless he proves that they arose after the transfer of the goods to the consumer as a result of the consumer's violation of the rules for the use, storage or transportation of the goods, the actions of third parties or force majeure.
Thus, it is the Seller who is obliged to prove that the shortage of goods arose as a result of your violation of the rules for using the car. The seller must conduct an examination of the causes of the breakdown at his own expense.
The car is included in the list of technically complex goods, therefore, in case of detection of shortcomings in it, YOU have the right to refuse to fulfill the contract of sale and demand a refund of the amount paid for such a product or demand its replacement with a product of the same brand (model, article) or for the same product of a different brand (model, article) with a corresponding recalculation of the purchase price within fifteen days from the date of transfer of such product to the consumer. After this period, these requirements are subject to satisfaction in one of the following cases:
Detection of a significant defect in the goods;
- violation of the terms established by this Law for the elimination of defects in the goods;
- the inability to use the product during each year of the warranty period in the aggregate more than thirty days due to the repeated elimination of its various shortcomings.
In case of elimination of defects in the goods, the warranty period for it is extended for the period during which the goods were not used. The specified period is calculated from the day the consumer applied with a requirement to eliminate the defects of the goods until the day of its issuance upon completion of the repair. When issuing goods, the manufacturer (seller, authorized organization or authorized individual entrepreneur, importer) is obliged to provide in writing to the consumer information on the date of the consumer's request to eliminate the defects of the goods discovered by him, on the date of transfer of the goods by the consumer to eliminate the defects of the goods, on the date of elimination of the defects of the goods with their description, on the used spare parts (parts, materials) and on the date of issue of the goods to the consumer upon completion of the elimination of defects in the goods.
The term for eliminating defects in goods, determined in writing by agreement of the parties, may not exceed forty-five days.
If during the elimination of defects in the goods it becomes obvious that they will not be eliminated within the period specified by the agreement of the parties, the parties may conclude an agreement on a new period for the elimination of defects in the goods. At the same time, the absence of spare parts (parts, materials), equipment necessary to eliminate the shortcomings of the goods, equipment or similar reasons are not grounds for concluding an agreement on such a new period and do not exempt from liability for violation of the period initially determined by agreement of the parties.
Every modern person, sooner or later, may face the problem of a faulty engine. things break - and no one is immune from this. It's good that they can be repaired, but what if your rights are violated during the repair?
The relevance of the article was checked by our lawyers as of December 21, 2019.
What rights the owner of the engine has, what terms and procedures must be observed, and what to do in case of a poor-quality service, we will consider in this article.
Features of warranty engine repair
Warranty repairs are carried out during the period of validity of the warranty service obligation and last, as a rule, for one year. In the event of a malfunction that occurs during this period, you must contact the seller of the engine or an authorized service center of the seller.
Engine warranty cases
The main criterion for service under warranty is the nature of the damage to the goods. Damages that occurred due to the fault of the manufacturer of the goods, or an identified manufacturing defect, fall under the action.
The terms of the warranty repair exclude the following actions with the product:
- operating conditions are violated, for example, the engine was left in the hot sun, or immersed under water for models unsuitable for this;
- the engine was subjected to external mechanical influences: shocks, strong pressure or simply falling;
- the goods were subjected to independent analysis - if you, having discovered a breakdown, decided to independently understand the reasons and eliminate them, dismantled the thing or changed any of its spare parts (one removed part may become a refusal to accept the goods under warranty);
- untidy appearance of the goods - if the product has chips, numerous scratches and other damage - this may also affect the decision to service under warranty.
How to return the engine for warranty repair
When contacting a service center or directly to the seller, you must:
- fill out an application;
- provide a receipt for the purchase (if any);
- provide the warranty card completed by the seller,
- provide original packaging.
Many sellers also require the presence of "native" devices: charger, cable, etc.
When transferring the goods to the service, the center's specialist can assess the quality of the engine, which will reflect the appearance of the goods and the possibility of acceptance under warranty. The engine owner should insist on being present during the quality assessment without losing sight of the product.
Documentation of the engine transmission is mandatory, namely filling out a coupon for warranty repairs, which should contain the following items:
- name of the repair service;
- model and characteristics of the transferred thing;
- date of transfer of goods;
- the term for the implementation of repair work;
- seal and signature of the artist.
A sample simple warranty card for engine repairs can be viewed below.
Engine Warranty Rules
The main guide for the consumer of a service, including this type, is. The main rule here is the gratuitousness of the provision of the service, and the possible requirements of the service for additional payment for the diagnostics being carried out have no basis.
How long does an engine warranty last?
How many days you can count on when transferring the engine for warranty repairs. regulates the following terms:
- if the term for eliminating defects in the goods is not determined in writing by agreement of the parties, these defects must be eliminated immediately, that is, within the minimum objective period;
- the period for eliminating defects in goods, determined in writing by agreement of the parties, cannot exceed forty-five days.
Important!
the lack of parts to be replaced according to the law cannot be a reason for extending the deadlines, and does not exempt the contractor from penalties for delay.
if 45 days of warranty repair of the engine have passed, and the goods are not returned for any reason, you should refer to and remind the service worker that each day of delay will cost the center 1% of the cost of the engine in the form of payment of a penalty (penalty).
often the question arises whether the warranty for the engine is extended after the warranty repair. The obligation is extended for the entire period of time during which the engine was handed over for warranty repair to a service center and the consumer was not able to use it.
Consumer rights in the implementation of warranty repairs
Important!
the service center is not qualified to conduct an examination, it can only assess the quality of the goods provided. The examination is carried out by an authorized person (expert) at the request of the parties. If the examination establishes that the engine failure was due to the fault of the consumer, the latter will have to pay for the expert work.
In the event of a defective product, you have the following rights:
- actually exercise the right to free repair during warranty service;
- require an examination of the malfunction;
- personally present during the examination and quality control of the device;
- expect repairs to be made no more than 45 days;
- in case of repairs lasting more than 45 days, to demand the accrual of a penalty (fine);
- demand immediate execution of work;
- extend the contract for the provision of repair work in case of exceeding the period of 45 days;
- require replacement of the engine during the repair.
Important!
If the contractor has not fulfilled the obligations within the prescribed period, then the next day you can demand that the repaired goods be returned immediately. in case of refusal, a written claim should be sent to the contractor, with the calculation of the amount of the penalty (penalty) for the delay in performance.
Provision of a similar engine for the period of warranty repair
Where to complain about poor-quality engine repairs
A complaint about a poor-quality service, as well as a lack of response to a claim, must be sent to Rospotrebnadzor. if these measures did not lead to the desired result, you should go to court with a statement of claim for poor-quality engine repairs.
Important!
In the statement of claim, in addition to the main requirement, the calculation of the payment of a penalty (penalty) and reimbursement of court costs, it is possible to compensate for moral damage due to a violation by the contractor of his own obligations.
An example of a claim for poor-quality repairs can be viewed below.
Judicial practice in cases regarding poor-quality engine repairs shows that establishing the causes of a malfunction with the involvement of an independent expert is the main factor in making a decision by the court. If you did not violate the rules for operating the engine, and this circumstance is confirmed by an expert, the decision in favor of the plaintiff is not in doubt.
Features of conventional (non-warranty) engine repair
In the event that the warranty repair of the engine is not possible, the breakdown is caused by mechanical impact on it or improper operating conditions, the owner of the faulty product has to contact the service center and carry out repairs at his own expense.
Important!
Warranty repair after engine repair performed in an unauthorized service center is not carried out and the product is removed from service.
Poor engine repair
poor-quality engine repair can be characterized by the following points:
- if the performed service does not correspond to the quality specified in the contract;
- if the contract does not specify the preferred result, and the work performed does not meet the usual requirements for the quality of the declared services;
- as a result of the repair, the engine turned out to be unsuitable for its normal use;
- the result does not correspond to the declared sample with similar breakdowns;
- the result is not legal.
If you have had a poor-quality engine repair, then the consumer may state the following requirements:
- elimination of deficiencies in the repair service provided without paying an additional fee;
- reduction of the previously agreed price for the work;
- re-execution of engine repair;
- reimbursement of expenses for correcting deficiencies from another specialist;
- termination of the contract with compensation for damages.
terms of engine repair and the consequences of their failure
according to, the contract for the provision of services (performance of work) is drawn up in writing (receipt, other document) and must contain information about the date of acceptance and execution of the order (including). That is, the wording "indicative period" is not correct and the exact date of completion of the work should be prescribed in the contract.
The legislation does not establish an exact timeframe for the production of engine repairs, however, when these data are not specified in the contract, then according to the Civil Code of the Russian Federation, namely to clause 2 of Art. 314 part 1 “in cases where the obligation does not provide for a period for its performance and does not contain conditions that allow determining this period, as well as in cases where the period for the performance of an obligation is determined by the moment of demand, the obligation must be performed within seven days from the date of presentation by the creditor of the demand for its execution.
An application for the fulfillment of an obligation within seven days is drawn up in writing in two copies and sent to the contractor with a note of receipt.
If the service center has violated the deadline for the repair, the consumer has the right to:
- appoint a new term, which will be specified in the contract for the provision of services;
- demand reimbursement of expenses incurred if the repair is carried out by another person;
-
demand a reduction in the price, and the recalculation is made taking into account the price of services at the time of presentation of the demand
refuse to perform the contract.
Important!
The service center is not entitled to demand payment for engine repairs if the consumer cancels the contract through his fault.
The legislator has not established a deadline for eliminating the shortcomings of the engine repair performed, however, according to, the contractor must eliminate them within a reasonable time. in relation to the service in question, such a period is usually 7 days.
The requirement for a reduction in the performance of work must be satisfied within 10 days from the date of their application.
The claim for reimbursement of expenses incurred for another contractor shall be satisfied within 10 days.
In case of violation of the deadlines for the performance of work, the contractor pays the consumer a penalty (penalty) in the amount of 3% of the amount of the contract for the relevant services.
The refusal of the consumer from the contract in case of violation by the contractor of the deadlines for the performance of work, as well as poor-quality repairs, entails a refund to the consumer of funds. The service center is obliged to return the money for low-quality engine repairs within 10 days from the date of the claim.
Where to complain in case of violation by the contractor of the terms of the contract, as well as in case of poor-quality repairs
If the service center refuses to fulfill the legal requirements of the consumer, it is necessary to make a claim to the contractor for poor-quality engine repairs or its delay in writing, indicating the violation of your rights and one of the above requirements. The claim is sent to the contractor indicating the date of receipt and the signature of the person who received it, or it can be sent by registered mail.
If there is no response to the claim, or a refusal to fulfill obligations is received, you should write a complaint to the Rospotrebnadzor.
How to file a claim for low-quality engine repairs
If the described measures did not have an effect and the service center evades the fulfillment of legal obligations, you should file a claim with the court. The application must be accompanied by copies of the contract for the performance of the service, the act of acceptance and transfer (if any), claims against the contractor, and other available documents.
In the statement of claim, the consumer must indicate one requirement to eliminate the violation of his rights, the requirement for reimbursement of court costs, compensation for moral damage, as well as the amount of the penalty for the calculated period.
Judicial practice shows that in most cases such cases are considered in favor of the consumer.
Sample documents for engine repair
Below you can find standard forms and forms of documents that are used in relations related to warranty and ordinary engine repairs.
engine warranty template
warranty card for engine No.
| equipment issue date:__. __.20__ | salesman:/____________________/ |
warranty obligations:
1. The warranty period is calculated from the date of delivery of the goods to the buyer.
2. In the event that the above product fails through no fault of the buyer, during the warranty period, the supplier undertakes to repair or replace the defective product at no additional charge.
3. Warranty repairs and maintenance are carried out within __________ days at the service center of the seller of the goods, only upon presentation of this warranty card. The warranty period is extended for the duration of the repair.
4. The supplier disclaims warranty obligations in the following cases:
In the presence of mechanical, chemical, thermal and other damage to the goods
- failure due to non-compliance with the rules of installation and operation of the engine.
- opening, repairing or upgrading the goods by unauthorized persons.
5. The warranty does not apply to consumables and other components that have a natural limited life
6. The seller is not responsible for the incorrect operation of unlicensed software and does not provide free advice on these issues.
7. When dealing with claims regarding the operation of the Purchased item, caused by the incompetence of the buyer, the seller has the right to charge a fee for consultations.
8. For the period of warranty repair of the engine, similar serviceable equipment is not issued.
9. Lost profit due to a malfunction and other indirect costs are not subject to reimbursement.
10. The warranty does not cover damage caused to other equipment.
11. All shipping charges are at the buyer's expense and are non-refundable.
buyer representative: /____________ /__________________ / _______________________/
(date) (signature) (transcript)
Sample complaint letter for poor engine repair
head of the organization:
address:
from ____________________________________
(full name of the Applicant)
Engine repair claim
“___”____________ _______ I entered into a contract with your organization to repair the following engine:
brand, model):________________;
color: _________________.
confirmation of the conclusion of this agreement is a receipt No. ________ dated “___” ____________ ______
in accordance with the terms of the contract, I paid (a) the cost of repair work in the amount of _________________ (______________________________) rubles.
your organization committed to repair (indicate which parts the organization had to replace, which to repair).
however, at the time of receipt / after turning on the goods / under other circumstances ________________________________, I discovered that the repair was performed poorly, namely (indicate the problems found and other facts of non-fulfillment of obligations under the contract).
in accordance with Art. 4 of the Law of the Russian Federation “On the Protection of Consumer Rights”, the contractor is obliged to perform work under the contract in a quality manner.
in accordance with Art. 29 of the above law, the consumer, upon detection of shortcomings in the work performed, has the right, at his choice, to demand:
- gratuitous elimination of deficiencies in the work performed; a corresponding reduction in the price of the work performed;
- gratuitous re-performance of work;
- reimbursement of expenses incurred by him to eliminate the shortcomings of the work performed on his own or by third parties.
Based on the foregoing and in accordance with Art. Art. 4, 29 of the Law of the Russian Federation “On Protection of Consumer Rights” I demand:
(please specify one of the requirements)
within ________ days of receipt of this claim.
in case of non-satisfaction of the claim on a voluntary basis, I will be forced to apply to the court for the protection of my rights. in this case, in addition to the requirement specified in this claim, I will file a claim for compensation for non-pecuniary damage caused by the violation of my rights, in accordance with Art. 15 of the Law “On Protection of Consumer Rights”.
I ask you to respond to the claim within ______ days from the date of receipt of this claim.
_______________________________/_______________/
(signature) (full name)
"___"_____________ _______ G.
Sample claim for poor-quality engine repair
Claim for compensation for poor-quality repair of the engine
On January 19, 2018, I applied to: __________________________ with an application for engine repair: brand (model) _______________, color: ______________, other characteristics: ____________________, attaching all the necessary documents.
however, the repair was performed poorly, namely: ______________________.
this circumstance is confirmed by the conclusion based on the results of the inspection, which was carried out by a specialized organization.
according to Art. 29 of the Law of the Russian Federation “On Protection of Consumer Rights”, the consumer, upon detection of deficiencies in the work performed (service rendered), has the right to demand, among other things, the gratuitous elimination of deficiencies in the work performed.
Art. 30 of the Law of the Russian Federation “On Protection of Consumer Rights” establishes that the shortcomings of the work (service) must be eliminated by the contractor within a reasonable time, appointed by the consumer.
according to paragraph 5 of Art. 28 of the Federal Law of 07.02.1992 N 2300-1 “On Protection of Consumer Rights”, in case of violation of the established deadlines for the performance of work (provision of services) or new deadlines assigned by the consumer, the contractor pays the consumer for each day (hour, if the deadline is defined in hours) of delay (penalty) in the amount of three percent of the price of the performance of work (rendering of services), and if the price of performance of work (rendering of services) is not determined by the contract for the performance of work (rendering of services), the total price of the order. An agreement on the performance of work (provision of services) between the consumer and the contractor may establish a higher amount of the penalty (penalty).
according to Art. 309 of the Civil Code of the Russian Federation, obligations must be duly performed in accordance with the terms of the obligation and the requirements of the law, other legal acts, and in the absence of such conditions and requirements, in accordance with business practices or other usually imposed requirements.
according to paragraph 6 of Art. 13 of the Law of the Russian Federation “On Protection of Consumer Rights”, when the court satisfies the consumer’s requirements established by law, the court collects from the manufacturer (performer, seller, authorized organization or authorized individual entrepreneur, importer) for non-compliance with the voluntary satisfaction of consumer requirements a fine in the amount of fifty percent of amount awarded by the court in favor of the consumer.
Based on the above, in accordance with Art. Art. 15, 309, 310, 929, 931, 1064 of the Civil Code of the Russian Federation; Art. Art. 12, 14.1 fz dated April 25, 2002 N 40-FZ; Art. Art. 13, 15, 17 of the Law of the Russian Federation “On Protection of Consumer Rights”
I beg:
collect from the defendant in my favor:
compensation for poor quality engine repairs
a fine of 50% of the amount awarded to me.
Applications:
copy of the contract
a copy of the conclusion based on the results of the inspection conducted by a specialized organization
calculation of claims
copies of the statement of claim and the documents attached to it
receipt of payment of state duty.
Therefore, issuing a car after a repair without the relevant documents containing the above information is illegal. If, after repairing the car, the owner is not given the necessary documents, it is advisable to refuse to receive it. In this case, the end of the repair period is the day of the actual issuance of the car. In addition, if the data on the terms of the repair in the documents on the warranty repair of the car do not coincide with the actual ones, it is necessary to require the provision of documents that correspond to reality. Return (replacement) of a low-quality car By virtue of the provisions of Part 1 of Article 18 of the Law, the return (replacement) of a car is possible in the following cases: 1) The presence of a significant defect in the car.
Consumer rights in car warranty repair
Attention
But if both sides insisted on checking, then they should share the costs equally;
- Submitting its spare parts and materials for repair, the service station is responsible for their quality.
The rights of the owner of a car when repairing vehicles in a car service So, you, as a consumer, have the right to provide you with car repair services, as well as demand that the deadlines be met. But besides this, you can also exercise other consumer rights. You can:
- Control the progress of repair work (you must not interfere in the process itself);
- Terminate the contract with the service station.
But at the same time, you are obliged to pay for all work performed.
Warranty period for car service
Often, the service center prescribes in the application for repair a clause on the extension of the repair period in the absence of spare parts. Do not sign such documents! Any attempts by a car dealership (service center) to delay the repair of a car, citing difficulties with spare parts or other similar reasons, are illegal and are a gross violation of the provisions of part 1 of article 20 of the Law. Exceeding the specified period entails the responsibility of the seller (manufacturer, importer, authorized person) in the form of a penalty, the amount of which is 1% of the car price for each day of delay, up to the termination of the sales contract.
Repair completed. We accept the car and get the documents! When accepting a car from a service center, you should carefully inspect it and check the vehicle's performance before signing a car acceptance document.
Responsibilities for the quality of repairs and warranties
If the seller fails to fulfill his obligation for any reason, the owner of the car has the right to demand compensation for the costs associated with the delivery of the car to a car dealership or service center. Along with the car, it is also necessary to transfer the documents available for it to the service center: service book, technical passport, etc. When handing over the car for warranty repairs, you need to follow the correct execution of documents.
At the time of the transfer of the vehicle, the car owner must be issued a document confirming the transfer of the car and containing information about the date of the consumer's request, about the shortcomings declared by the consumer, in particular, it can be an order-order and other similar document. It is desirable that the specified document describes the appearance of the car and indicates all the existing damage, and even better, take additional photos.
403 - access denied
Important
You need to know that in the case of a warranty repair of a car, the warranty period for it is extended for the entire period during which the car was not actually used. The specified period is calculated from the date of the consumer's request to eliminate the shortcomings of the car until the day the car is returned to the consumer. Unfortunately, the consumer does not have the right to demand the issuance of a "replacement" car for the period of repair, since the cars are included in the approved Decree of the Government of the Russian Federation of 01/19/1998 No.
No. 55 "List of durable goods that are not subject to the buyer's requirement to provide him free of charge for the period of repair or replacement of a similar product."
Information library on consumer protection
This must be done in the presence of an employee of the service center or car dealership. The most frequent violation of car dealerships and service centers is the refusal to issue documents on warranty repairs. You should be aware that when issuing a car after repair, the consumer is required to provide a document (a certificate of acceptance and transfer of work performed or another similar document) containing the following information about: 1) the date the consumer applied for a warranty repair; 2) the date the car was handed over for warranty repairs; 3) the date of the repair work with their description; 4) used spare parts (parts, materials); 5) date of issue of the vehicle to the consumer upon completion of the repair.
This requirement is enshrined in Part 3 of Article 20 of the Law.
The claim should describe in detail, for example, when and under what circumstances the consumer contacted the service center for warranty repairs, attach copies of all supporting documents he has (applications for work, work orders, receipts, etc.). The claim is either sent to the seller by Russian post by registered mail with a notification and a description of the attachment, or handed in personally at the seller's office with a mark of acceptance of the document. If the owner of the car does not receive a response from the seller to his claim or receives a refusal to satisfy the stated requirements, then he has the right to file a claim with the court.
In this case, he can demand not only, for example, the termination of the sales contract and the return of the money paid, but also the payment of a penalty, compensation for losses incurred, as well as compensation for non-pecuniary damage.
Requirements for steering: the change in effort on the steering wheel rim when turning the steered wheels in any direction should occur smoothly, without jerks and jams in the steering mechanism, and the total play in the steering should not exceed the limit values of GOST 25478; the maximum angle of rotation should be limited only by the devices provided for by the design of the vehicle; the presence and installation in the steering of parts with traces of residual deformation, cracks and other defects is not allowed; the steering wheel must not have axial play; loosening of the fastening of the ball pins of the steering rods and the absence of cotter pins is not allowed; loosening of the nuts for fastening the tie rod ends is not allowed. 1.12.
Warranty for car engine repairs in a car service according to the law
Appeal ruling of the St. Petersburg City Court dated July 31, 2013, case No. 33-113778). We resolve the dispute The conflict between the car owner and the seller arises for various reasons. Often, a car dealership refuses warranty repairs, stating that a malfunction in a car declared by a consumer is not a warranty case: poor quality of gasoline, etc.
Info
As a result, the consumer is offered to make repairs at the expense of the buyer. Also, one of the frequent causes of the dispute is the unwillingness of the car dealership to recognize the presence of a significant defect in the car and return the money for the car (make a replacement). In this case, the consumer needs to draw up a claim based on the above provisions of the law and send it to the seller.
This document is provided for the settlement of a legal dispute at the pre-trial stage.
In case of revealing significant shortcomings of the work (service), the consumer has the right to present the contractor with a demand for the free elimination of shortcomings, if he proves that the shortcomings arose before he accepted the result of the work (service) or for reasons that arose before that moment. This requirement may be brought if such defects are discovered after two years (five years in relation to real estate) from the date of acceptance of the result of the work (service), but within the service life established for the result of the work (service) or within ten years from the date of acceptance of the result of the work (service) by the consumer, if the service life is not set.
Many motorists are faced with the need to carry out one or another repair under warranty. Most often, there are no problems with this - and the dealer takes the car to his service station, and then returns it to the owner in good condition.
According to statistics, in most cases we are talking about minor breakdowns.
Of course, the dealership is interested in a good reputation, and it is more profitable for him to meekly carry out a small car repair “at his own expense” than, trying to “take out” extra money from the client, pass for a fraudster and lose new customers, which means a lot of money.
Things are somewhat different when something expensive, for example, an engine, has failed in a car.
There are often two main approaches here:
On the part of the seller - the desire by hook or by crook to shift the responsibility to the car owner: they say, he “fed” the wrong gasoline, did not change the oil on time, operated in difficult modes - all in deserts and swamps.
On the other hand, the buyer, seeing the “check engine” warning light come on or hearing that the engine began to “troit”, become numb with horror, stop thinking adequately and require the seller to immediately replace the faulty engine, sometimes the car itself.
What documents will be needed?
But the list of documents that must be provided to you after the warranty repair of the car engine is more extensive.
You should have in your hands:
- acceptance certificate or application for repair indicating the date, mileage, reason for contacting
- a diagnostic report with a description of the malfunction, its cause and conclusion - is this a warranty case
- work order for warranty repairs
- an act of work performed indicating the exact actual date of issue of the car to you.
All these documents - in the event of a defect in the future - will serve as a basis for you to demand this time the replacement of the car itself with all the compensation due, since the newly manifested defect acquires the status of "essential".
If for one reason or another you were denied warranty repair of the engine, require written confirmation of the refusal. If you do not agree with the refusal, you may have to decide the issue in court. The court will operate with the documents you have, and "words cannot be sewn to the case."
In any case, if you have friction with the dealer regarding warranty car repairs in general and engine repairs in particular, it will not be superfluous to enlist the support of legal professionals. Contact us - and experienced auto lawyers will help you protect your consumer rights guaranteed by law.
