As soon as motorists began to complain about malfunctions in the functioning of the traffic police website, a traffic police hotline for fines was introduced. To date, drivers are actively using it. Previously, drivers filed many complaints about paying a fine, but their name was not removed from the database. After that, violations in the system were recognized, and the inquiry on penalties appeared at the suggestion of the Public Chamber.
How to get information
Often, motorists even get out of their heads that the penalty has been paid off, while the information is still in the system. How to deal with traffic fines? A service was previously introduced on the service portal - it was possible to find out about debts, make online payments. However, there were so many users that the work of the portal was constantly going astray. In addition, it was not very convenient for those who do not have the Internet at hand.
Questions about traffic police fines can be resolved by phone, as well as with the help of a new website - employees can be asked if there is a debt, and if there is, then for how much.
A qualified employee of the hotline can also be asked about the presence of fines, about other offenses, to find out whether the actions of the traffic police were illegal.
There is one more good news - consultation on traffic police fines is free, you also do not need to pay anything for a call. The rooms are open to the public. In addition, you can call the hotlines.
