How to replace an outboard bearing on a Hyundai. New suspension gimbal tussan with quality assurance

How to replace an outboard bearing on a Hyundai. New suspension gimbal tussan with quality assurance

22.06.2019

The cardan shaft is the central element of the transmission of any car. Its malfunction completely deprives the vehicle of the ability to move. He performs the responsible job of transmitting torque to the driving wheels of the car directly from the transmission.

For safe and comfortable driving, it is necessary to monitor its good condition, and this is especially true for components such as the Tucson driveshaft. Timely maintenance is the most effective way to avoid sudden breakdowns.

Important! Our auto mechanics are able to provide you with quality diagnostics and preventative repairs. Do not put off visiting the service until a serious breakdown has occurred, leading to a big breakdown, which will require you to spend a lot of resources and money.

How does the suspended gimbal Tussan

At first glance, the Tucson gimbal device does not seem particularly complicated. But, despite this, only knowledgeable specialists should carry out its diagnosis or repair. It consists of several main parts, which, when working together, provide the desired result:

  • Cardan shaft.
  • Cross.
  • Sliding fork.
  • Suspension bearing cardan Tussan.
  • Rubber compressor.
  • Bolts for fixing.
  • Pair of flanges.

Important! We must not forget that before the repair begins, a preliminary diagnosis is carried out. For its precise implementation, it is necessary to use professional equipment, which is available only in a car repair shop.

Carrying out Tucson diagnostics: outboard bearing

If you understand which part of the cardan is the most reliable, then it will definitely be the shaft. It is made taking into account the action of large loads on it from high strength steel. But even such a strong structure is not immune from breakdowns, which most often occur due to deformations from external influences.

Any such malfunction is reflected by the appearance of a very noticeable vibration, which manifests itself even when driving on a flat road. In this case, you have to change the shaft completely, since an attempt to align it, most often, does not give the desired result, only exacerbating the situation.

It is important to keep in mind that a malfunction of the driveshaft will necessarily entail a situation where the outboard bearing on the Tucson will also become unusable along with the cross.

The outboard bearing on the Hyundai Tussan often fails due to improperly performed balancing or even due to its absence. This procedure should be carried out in an equipped workshop and only by experienced repairmen.

Important! Our car service has modern equipment and professional tools to perform the widest range of diagnostics or repairs. We have been engaged in this work for many years and have managed to prove our professionalism in practice, with high-quality work.

Replacing the outboard bearing on Tussan

When you need to replace the outboard Tussan, be sure to contact our specialized car service. This work is quite laborious, requiring great accuracy. Without the appropriate experience, it is almost impossible to carry out such repair work in a quality manner.

The outboard bearing changes to Tussan after diagnostics, during which its malfunction will be detected. Not always the noise coming from the cardan may indicate a bearing failure, so the specialist will initially have to decide that the problem is in it.

Such a replacement will require a lot of effort, since there is a need to completely dismantle the entire cardan assembly. The specialists of our car service are able to perform such work quickly, without loss of quality from its implementation. You just have to come to us for diagnostics.

In our auto repair shop, only original and high-quality spare parts for the car are used for repairs. We give a guarantee that we will replace the outboard bearing with high quality and, if you have other cardan parts, such as a cross, we will replace it as well.

Tussan driveshaft cross needs to be replaced

The cross of the Tussan driveshaft sometimes fails and requires professional replacement. Our masters are able to do it qualitatively and quickly, thanks to the great accumulated experience. For greater convenience, all work is carried out by us in several stages:

  • the cardan shaft is dismantled, followed by the disengagement of the splined fasteners that hold the crosspiece;
  • then all the fasteners of the cross itself are disconnected to remove it;
  • a suitable replacement part is selected, which is installed in place of the faulty one.

The procedure for performing such repairs is not the easiest, but our specialists will be able to perform it with the highest quality. The presence of modern equipment can significantly speed up the entire process.

Why is it necessary to repair the cardan if the outboard bearing on the Hyundai Tussan is faulty

Daily repair technicians know better than anyone how to handle the cardan and its adjacent components. The use of modern equipment allows diagnosing breakdowns at an early stage, which significantly reduces the cost of repairs.

The following procedures are available to you:

  • Correction of shaft defects
  • Replacement of the cardan cross.
  • Installing new bearings.
  • Replacement of sliding forks.
  • Performing a complete overhaul.
  • balancing behavior.

Important! If the first signs of a malfunction occur, contact our specialized car service for diagnosis and subsequent repair. We always have the necessary spare parts and consumables in stock to help carry out all work more quickly.


Noises should alert car owners, and if the noise is not eliminated after lubrication, you must urgently contact a car service. Bearing wear can be significant, requiring not only hyundai tucson outboard bearing replacement, but also other repair work on the transmission.

Outboard bearing Hyundai Tucson

Bearing Hyundai Tucson plays an important role in any unit, and outboard bearings are important in the implementation of cardan shaft work. It is the wear of the bearings that directly affects the occurrence of noise and vibration.

If your car needs bearing replacement, it must be done as soon as possible, otherwise damage to the driveshaft itself becomes possible!

It is necessary to buy an outboard bearing for replacement only after consulting with a specialist. At the same time, our auto center will advise you on a quality part and check the scrolling without a hook.

Rubber must be sufficiently elastic, otherwise, with a sharp movement of the car, a characteristic vibration will pass to the body. The reliability of the drive, and hence your safety, depends to the full extent on which outboard bearing is selected.

Hyundai Tucson Driveshaft Bearing Replacement

At Hyundai Tucson driveshaft bearing replacement, our auto mechanics draw your attention to the fact that the wrong approach and an independent attempt to remove it can only help in one thing - in the formation of faults. Any power bends are completely excluded during installation!

Of course, these components have similar designs, but professional installation of bearings is required. Mountings for suspension to the bottom of the car must be made correctly. With this question, please contact experienced professionals!

Benefits of Hyundai Tucson Quick Change Bearings:

  • Decreased cardan vibration level;
  • Exclusion of possible deviations;
  • Correct cornering.

When required Hyundai Tucson bearing repair? This is, first of all, wear, which forms a sharp knock during movement, then the appearance of vibrations, called cardan beat, felt through the floor of the car body. To prevent this from happening, the diagnosis must be carried out on time.

During the repair, all the rules established for this situation will be observed, a strict sequence of work will be carried out. As a result, the car's running improves and becomes smoother, possible unforeseen situations are excluded, and comfortable driving is ensured.

South Korean four-wheeled friend named Tucson, appearing on Russian market, caused mixed feelings among our motorists. The first is a stormy interest, which, surprisingly, was not interrupted even by the immediately soaring price of a car. The second is confusion about the cost of spare parts for it.

This also applied to the next generations of Tucson, and modifications, which, however, were not only more comfortable and had high cross-country ability (on gasoline and diesel fuel), but also at a price, due to some decrease in demand, became more accessible to Russians with an average earnings.

But questions still remain for those who have been using Tucson for a long time, and for those who are acquiring them now. Among others, these questions relate to the cardan, namely, the Hyundai Tucson crosspiece is of interest:

  • When does it need to be replaced?
  • How to prolong its life?
  • Where to buy?
  • And how to replace?

If you are interested in these questions, then you are a potential client of our car service, and our masters will give you practical recommendations.

Hyundai Tucson driveshaft cross, what is special

The cardan of this car has a fairly high margin of safety. For example, a solid steel tube rarely comes out of balance even when driving on rough roads.

By the way, if this still happened, we are ready to balance the shaft QUICKLY, efficiently and inexpensively in our car service.

But the parts in the joints a priori serve a much shorter period. The Tucson cross is included in this sad list. And this is not the fault of the manufacturer - this part is subjected to significant loads, which means that sooner or later it is subject to wear on any car.

With the help of it, force is transmitted at changing angles of the shaft. That is, when the car is driving, it is constantly in rotation and moving in different directions. Therefore, the service for replacing the part may well be demanded much earlier than the regulations established for this car.

Important! The usual period of use of the Tucson cross is about one and a half thousand kilometers.

The material of the cross on Tucson, like the cardan pipes, is solid steel. The detail consists of the following elements:

  • thrust and needle bearings;
  • bearing glasses, (protect them, and also serve as stops for the forks);
  • retaining rings (housing retainers)
  • anthers and cuffs (in addition to shelter from dust and water, they also retain much-needed lubrication, without which the part almost instantly fails).

Cross Tucson: what you should pay attention to

Signs of failure of the cross on the Tucson are typical for all cars. You should not categorically point out that the cause of the malfunction lies precisely in this part - a thorough examination and competent diagnostics will show everything. However, the following symptoms should not be ignored:

  1. Vibration. It is transmitted to the body from the transmission, that is, you will literally feel its source with your body under the bottom. At the same time, if the crosspiece has not yet worn out much, on low speed it's hard to feel it. It intensifies when the arrow on the speedometer goes beyond 90 kilometers per hour.
  2. Knock. It is inevitably distributed both with the complete and partial destruction of the cross.
  3. Jerks. The force through the cardan transmission when this part is damaged begins to be transmitted jerkily. On the normal management, even with a solid driving experience is not worth talking about.

What reduces the life of the cross

Among the reasons why this part fails, the masters distinguish:

  1. Constant driving over bumps. Few people will argue that any part of all cars, under equal operating conditions, will last longer when driving on a flat asphalt road than on one with potholes, pits or deep ruts. Often, with shaking and external damage, the retaining rings that hold the structure suffer.
  2. driving style. If you compare it between an experienced driver and a beginner, the effect on the structure will be identical to driving on roads with good and bad surfaces. That is, with unnecessary braking, slipping and acceleration, which professionals rarely allow, the negative impact on the state of the cross (and other spare parts, components and auto systems) will be higher.
  3. a lack of lubricant. The friction of parts in constant motion without lubrication in a surprisingly short time can wear them out to an unrecognizable state. You need to regularly undergo maintenance and sometimes inspect the condition of the cuffs and anthers yourself.
  4. Marriage in production. As intimidating as it sounds, Tucson owners face it. True, it is not the manufacturer that is to blame here, but the sellers of cheap fakes and analogues, as well as spare parts that have already been in use. To avoid unnecessary purchases and get a quality guarantee, contact only trusted car services.
  5. Natural wear. Alas, in practice this phenomenon is not so frequent. This is due to the above reasons why the Tucson cross does not have time to work out the resource embedded in it.
  6. Changing the position of the car. The ground clearance is determined by the manufacturer, it cannot be changed for increased cross-country ability, if only for the reason that the torque angle changes, increasing the load.

Important! The angle should not exceed 20 degrees.

How is the diagnosis of the cross of the rear driveshaft

During the diagnosis, the car starts up in the inspection hole.

  • A general inspection of the condition of the spare part is carried out.
  • The condition of the cuffs and anthers is checked.
  • Retaining rings are inspected. Without them, the glasses can simply pop out, the structure will fall apart - the car will no longer be able to drive.
  • Backlash is checked. If it is, at least minimal, the cross is worn out.
  • A full assessment will give the disassembly of the entire part.

Replacing the cross on the Tucson

  1. First you need to prepare the tool. In addition to a set of keys, you will need pullers for the stoppers and the bearing.
  2. Next, marks are applied for the desired installation of the forks of the crosses in the reverse assembly.
  3. Cardan is disconnected from the drive gear.
  4. Retaining rings are removed.
  5. Bearings are pressed out of the fork and cross.
  6. All grooves are being cleaned.
  7. Grease is applied when installing the cross.

Important! Do not knock out the bearings with a hammer, as this can damage the cross.

Hyundai Tucson Outboard Bearing Replacement

This detail is worth mentioning separately. Both the cross and the suspension are one of the most vulnerable parts on Tucson. They have similar signs of failure, and the causes of wear may be the same. Both of them should not get very hot after work. Their good condition is warm.

Replacement occurs approximately according to the same scheme: parts are selected by VIN number. As in the case of replacing the cross, tools are being prepared - ring removers will also come in handy here. Be sure to apply marks, clean the seats and grooves, apply additional lubricant, etc.

Important! It is allowed to install an analogue from a trusted supplier and manufacturer, but only at a car service so that there is a guarantee.

If you do not want to get into an unpleasant situation right in the middle of the road, go through maintenance on time. Masters speak of this necessity not at all in order to visible reasons motorists hurried to car services.

Gimbal problems can lead to more serious problems. For example, vibrations break the gearbox shaft. And no one needs to create emergency situations on the roads.

In our car service, you will be provided with prompt and timely assistance by professionals in their field at a low price. Contact us, we will be happy to help!

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  • Facilitate any type of illegal money transfer, including money laundering.
  • Post, upload or otherwise transmit through the Website any Comments or other content that is unlawful, obscene, threatening, abusive, defamatory or hateful, violates the privacy rights of any person, is misleading, offensive, inciting to unlawful acts defamatory, libelous, vulgar or profane or which is otherwise inappropriate in our sole discretion.
  • Reproduce, modify, adapt, create derivative works from, display, publish, distribute, transmit, distribute, sell, license or otherwise exploit the Website, the Services or the Comments (other than your own Comments) or parts thereof.
  • Use the Website, Services, Results or Comments for commercial purposes.
  • Post, upload, transmit or otherwise distribute through the Website any advertising, promotional materials, spam that is not approved by us.
  • Circumvent, disable or otherwise interfere with the functionality of the Website that is related to security and data protection or restricts the use or copying of any content.
  • Forge TCP/IP packet headers or any part of the header information, or otherwise use the Website to send information that misleads as to the source of the distribution.
  • Investigate, scan or test for vulnerability any of our systems or networks, violate, weaken or circumvent any security or authentication measures protecting the Website, its content or Services.
  • Decompile, disassemble or reverse engineer any software used on or in connection with the Website.
  • Read, parse, access, meta-search the Website, its content or Comments using any software, tool, tool, device or technology, including any software that queries the Website to determine search rankings and other SEO data in relation to the Website.
  • Collect or store personal data about users of the Website without their consent.
  • Impersonate another or fictitious person or otherwise engage in fraudulent activities.
  • Use the Website, Services, Results or Comments in any manner not expressly permitted by this Agreement.
  • Take an unfair advantage, in particular by exploiting or attempting to exploit a malfunction, loophole or bug in our Website or Services.
  • Create Accounts by automated means.
  • Incite or instruct any other person to do any of the foregoing or in violation of the Agreement.

We reserve the right, without prior notice and in our sole discretion, to decide whether your use of the Website and the Services violates this Agreement for any of the above reasons or for any other reason.

If, in our sole discretion, we discover that you are directly or indirectly engaging in any form of prohibited conduct or other activity that we believe constitutes your abuse of the Services or a breach of the Agreement, we may take all such actions that we deem in our sole discretion appropriate or necessary in the circumstances, with or without notice to you or the other parties involved, including, without limitation:

  • Issuing you a warning
  • Removing or changing your Comments,
  • Suspension and/or termination of your Account and termination of this Agreement,
  • Suspension and / or termination of accrual of Bonus points,
  • Cancellation of your Reward Points,
  • Cancellation and/or cancellation of some of your transactions,
  • Terminating and blocking access to the Website and Services, including blocking access to the Website, in the event that evidence is found that indicates activity using scripts and bots,
  • Withdrawal of the amount due from you from your Account Balance,
  • Withholding your Account Balance without obligation to refund you,
  • Informing relevant government authorities, other online service providers, banks, credit card companies, payment service providers or other financial institutions of your identity and any suspected illegal, fraudulent or improper activity,
  • Reporting any criminal or suspicious activity to the appropriate authorities, and/or
  • Taking legal action against you.

We are not responsible for any loss or damage that may result from prohibited conduct or your breach of this Agreement.

You are responsible for any and all claims, losses, liabilities, costs and expenses (including any legal fees) incurred by us that arise out of your participation in any form of prohibited conduct and/or any breach of this Agreement by you, and you must warrant release us from liability and indemnification in the presence of claims of third parties brought against us.

14. INTELLECTUAL PROPERTY RIGHTS

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of the Website and the Services.

All rights not expressly granted to you in this Agreement are reserved by us or our owners, licensors, suppliers or other authorized persons.

We or our subsidiaries and/or licensors own all copyright and other exclusive rights to all materials, software, images, graphics, photographs, video and audio works, text that is included in, constitutes or forms part of the Website and the Services.

You do not acquire any rights to such materials and must not use them without our express written permission.

The text of this Agreement is protected by copyright, the use of which in whole or in part is not allowed without our prior written consent.

Valve, the Valve logo, the Steam logo, Counter-Strike, Dota 2, the Counter-Strike logo, and the Dota 2 logo are trademarks and/or registered trademarks of Valve Corporation. Other names and logos are trademarks of their respective owners. We are in no way endorsed, endorsed, or affiliated by Valve Corporation or other trademark owners.

15. YOUR COMMENTS

By posting any text, images, data, information or other content on the Website, including any content containing intellectual property ("Comments"), you grant us a non-exclusive, without limitation in territory, royalty-free, transferable, perpetual and irrevocable right to use, reproduce, modify, display, publish, distribute, transmit or otherwise use such Comments.

However, we do not become the owners of exclusive rights to your Comments.

We reserve the right to moderate any Comments or remove any Comments at our sole discretion.

We may impose limits on the length of Comments.

We have no control over the Comments that are posted on the Website, and we have no obligation to monitor such Comments and, as a result, we are not responsible for the accuracy, completeness, appropriateness, legality or applicability of any Comments or any other statements of users.

16. PRIVACY POLICY

Personal Information. For the purposes that will be mentioned later in this section of the Agreement, we may process and/or collect the following information, which can be used to identify you as an individual ("Personal Data"):

  • Your email address,
  • Your username on Steam,
  • Your username in Vkontakte.

Please note that we do not process or collect your payment information. Third party payment service providers process your payments and information.

Until you begin using the Services, you may, by giving us express notice, refuse to provide Personal Data, in which case we may not be able to provide you with the Services.

While using the Website, you may voluntarily disclose, transfer or publish openly and publicly information about yourself, including Personal Data. This may happen when you voluntarily disclose Personal Data, for example, in the Website's chat or on your profile. Please note that we have no control over, and are not responsible for, the resources through which such information and/or Personal Data will be shared. You understand that disclosure, publication, sharing and making this Personal Data publicly available is your sole responsibility and is not subject to this Agreement.

Anonymous data collected automatically. We collect non-personally identifiable information that, alone or in combination with similar information, cannot be used to identify you from your computer, mobile device or browser when you use the Website ("Anonymous Data").

The Website automatically collects information about the use of the Website, such as:

  • your IP address,
  • The type of device you are using
  • Browser type, version and language,
  • Type and version of the operating system,
  • Your activity on the Website, and
  • The number and frequency of visits to the Website.

We may collect Anonymous Data or use third-party services for this, for example, analytical services such as Google Analytics or Yandex.Metrica.

This Anonymous Data is not linked to Personal Data.

Cookies. Cookies are small pieces of text sent to your browser by a Website. This helps the Website remember information about your visit, such as your language preferences and other settings. You can learn more about cookies, for example,.

We use our own cookies to:

  • Remember your choices about the use of cookies on the Website.
  • Recognize you the next time you visit the Website.
  • Remember your preferences.
  • Implement security measures.

Most web browsers allow you some control over most types of cookies through your browser settings.

In addition, we work with trusted third parties who may use their own cookies when you use the Website (third party cookies). Third party cookies are used, for example, to count how many visitors visit a given page to help us analyze how the Website is used (for example, cookies set by Google Analytics). We use this information for analytical purposes and to improve the Website. Cookies collect information in an anonymous form, including the number of visitors to the Website, how visitors arrived at the Website, and the pages they visited. To opt out of being tracked by Google Analytics for all websites you visit, you can use the following tool: .

Why We Collect Information. Anonymous Data and/or Personal Data (hereinafter collectively referred to as “Information”) is used to:

  • To provide you with the Services, Results, the Website and its functionality,
  • Your organic interaction with the Website,
  • Analytical and statistical purposes,
  • Understanding your interactions with the Website and the Services,
  • To improve and develop the Website or our other services and products,
  • For payment and accounting purposes,
  • performance of this Agreement, and
  • Send you information related to the Services and the Website, including promotions, special offers, confirmations, newsletters, news and security alerts.

You agree that we will occasionally send notices or information about products, discounts and promotions in connection with the Services and the Website to your email address. You can opt out of such mailings at any time.

How long we retain Information. We will retain your Information for as long as you are a party to this Agreement and, thereafter, for no longer than is reasonably necessary for reporting purposes as required by law.

Your consent. You consent to the processing, collection, transfer, storage, disclosure and other uses of your Information as described in this Agreement at the time you register on the Website and/or provide Information to us through the Website.

In addition, by using and interacting with the Website, you consent to:

  • Our collection of Information by automated means, our subsequent processing and use of the Information in accordance with this Agreement, and
  • Storage and transfer of Information in the countries where we or our hosting service providers are located.

Information disclosure. We may disclose your Information:

  • To provide you with the Services and the functionality of the Website;
  • In the event that it is set forth in this Agreement;
  • When we believe such disclosure is appropriate to comply with applicable law, regulation, court order or government request (for example, as required by law, court request, etc.);
  • To comply with this Agreement;
  • To detect or prevent fraudulent activities, or otherwise respond for security or technical issues;
  • To protect against abusive or illegal use of the Website and Services; and
  • To protect the rights, safety or property of users or any other third party.

To whom we provide access to the Information. We may provide access to Information only in the presence of any of the circumstances specified in this Agreement. We will not provide access to any Information to third parties, except for our service providers who help us run our business. Examples include payment providers, fraud investigators, companies providing information management services or analytics services and products.

Transfer of assets. In the event that we, part of our business, or our assets are transferred, sold, or merged with another business, Information may be one of the transferred items.

Privacy Inquiries. We comply with applicable legal requirements to ensure that Personal Data is adequately protected in accordance with the rules and regulations currently in force in Costa Rica.

If for any reason you have concerns about how we may use your Personal Information or have questions about the privacy aspects of the Website, please contact our support team at [email protected]

17. LIMITATION AND EXCLUSION OF LIABILITY

We make no promises or warranties regarding the Website, the Services or the Results. Your access to the Website and use of the Services and Results or any information provided in connection with the use of the Services and Results is at your sole discretion and risk.

The Website, Services or Results are provided "AS IS" and "AS AVAILABLE" for your use, without any warranties or promises of any kind, either express or implied, including, without limitation, all implied warranties of merchantability, quality, fitness for a particular purpose, durability, ownership and non-infringement.

There is no guarantee that the Service, Result or functionality of a particular kind will be available to all users.

In particular, we do not guarantee that:

  • The Website and Services will meet your requirements,
  • The Website, the Services and the information available on the Website or through the Services are provided free of interruptions, bugs, viruses or bugs,
  • The Website and Services will be uninterrupted or secure, or
  • Defects will be corrected.

In no event shall we, our directors, officers, employees, subsidiaries, representatives, contractors, suppliers, service providers or licensors be liable for any damages, losses, claims, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to lost profits, lost earnings, lost savings, loss of data, replacement costs, or any similar damages, whether in contract, tort (including negligence) or otherwise arising from use of any of the Services, Results or any other products acquired through the Website, or any other claim related in any way to the use of the Services, Results or any other product, including any errors or omissions in any content, or any damage or loss of any kind incurred as a result of entering into this Agreement or as a result of the use of the Services, Results or any content posted, transmitted or otherwise available through the Website, even if we are advised of the possibility of such occurrence. Because some states or jurisdictions do not allow the exclusion or limitation of liability, in such countries or jurisdictions our liability is limited to the maximum extent permitted by law.

18. LIABILITY GUARANTEE

By using the Website and/or the Services, you agree to indemnify and hold harmless us, our parent and subsidiaries, affiliates, licensors and representatives, and officers, directors, employees, shareholders and representatives of any of them, from any liability, claim or action of any kind. , including but not limited to damages, damages or losses that may be incurred in connection with your use of the Website, the Services and/or the Results or your performance of any obligations set forth in this Agreement or otherwise related to your use of the Website, the Services and /or Results.

19. TERMINATION

This Agreement is effective until terminated by you or us.

Termination without reason. We may terminate the Agreement without cause, with or without notice to you.

You may close your Account and terminate the Agreement. If you would like to close your Account, please contact our support team.

Termination due to breach of Agreement. We may terminate the Agreement subject to the provisions of other sections of this Agreement and/or if:

  • You are in breach of the material terms of this Agreement,
  • We become aware that you are engaging in prohibited conduct (as defined above in this Agreement),
  • We become aware that you have used any other similar site and are suspected of prohibited conduct,
  • We are required to do so by the police, any regulatory body or court, or
  • In our reasonable opinion, your continued use of the Services may damage our reputation and that of our partners.

Termination consequences. If your account is terminated, any Inventory in your Account and all Bonus Points will be forfeited.

If we have terminated this Agreement for breach of it, we may, in our sole discretion, suspend or withhold your balance in your Account Balance and/or recover from your Account Balance the amount of any affected Bonuses. The rights set forth herein may be exercised in addition to any other rights we may have against you under this Agreement or any applicable law.

20. GOVERNING LAW AND PLACE OF DISPUTES

This Agreement, and generally the relationship between you and us, will be governed by the laws of Costa Rica, without giving effect to its conflict of laws rules.

You further agree that any dispute or claim related to this Agreement will be resolved by the state courts located in Costa Rica, and you agree to the jurisdiction over you of such courts for the purpose of adjudicating any claim or action.

By entering into this Agreement, you:

  • Waive any claims you might have against us based on the laws of other jurisdictions, including the laws of your personal jurisdiction,
  • You consent to the exclusive jurisdiction of the courts located in Costa Rica for any dispute or claim against us, and
  • You agree to submit yourself to the personal jurisdiction of these courts for the purpose of resolving disputes or claims arising out of this Agreement.

Nothing in this paragraph shall limit our right to bring suit against you in any other court of competent jurisdiction, nor shall litigation in one or more jurisdictions preclude litigation in any other jurisdiction, concurrently or successively, to the extent permitted by the law of such other jurisdiction .

21. CHANGES AND ADDITIONS

We may suspend, change, remove and/or add new Services at our sole discretion. We will not be liable for any such actions.

We may modify this Agreement at any time, which may be done unilaterally and at our sole discretion and at any time by posting the amended Agreement on the Website. It is your responsibility to check whether the Agreement has been modified each time you use the Services.

When you continue to use the Website and/or the Services, you agree that any changes will be binding on you. Unless expressly stated otherwise, changes to the Agreement will automatically take effect on the day they are posted on the Website.

If any change to the Agreement is unacceptable to you, your sole right is to stop using the Website and the Services.

22. OTHER PROVISIONS

For the purposes of the Agreement, you consent to:

  • To receive communications from us electronically at the email address you provide;
  • That notices, including those of the conclusion and modification of the Agreement, that we send to you electronically, have the legal force of agreements and documents in writing.

Any appeal to the administration of the Website must be made by e-mail to: [email protected]

If any provision of this Agreement is held to be invalid, illegal or unenforceable, then the remaining provisions of this Agreement will not be affected and will continue in effect.

You may not assign or delegate rights or obligations under this Agreement, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any assignment or delegation by you of rights under the Agreement without our proper prior written consent will be void. We may assign or delegate rights or obligations under this Agreement without your consent.

In the event that the Agreement is translated into any other language and there is any kind of inconsistency between the English version and such translation, the English version shall prevail.

Warning!

TERMS AND CONDITIONS

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCEPTING IT.

After you click on 'Register', 'I Agree' or a similar button, when you sign up or log into to the Website with your Steam or social media account, or when you use the Services, a legally binding agreement on these Terms and Conditions is concluded between, you, the user of the Website and the Services (“you”, “your” or “yours” as appropriate) and Unobridge Projects Limitada, a limited company, whose principal place of business is located at 2135, 10th Avenue, San Jose City, San Jose, Costa Rica (“we”, “us” or “our” as appropriate) (“Agreement”).

1.Definitions

Website– means online or mobile sites provided by us, where you access our Services. The main website may have a number of mirrors (copies) available at different domain names (available from different URLs). These mirror websites are used by our partners to distribute and market our Services, in which case we provide solely the Services and shall not be liable for the advertising, marketing campaign and other promotion conducted by these third parties.

“Deliverable” means a Counter-Strike: Global Offensive or Dota 2 in-game item (e.g. a skin) or a Steam Code, randomly picked from the Case you have paid for.

"Steam Code" means a digital activation Steam code (key) for a pay-to-play video game.

"Case" means a selection of Counter-Strike: Global Offensive and Dota 2 in-game items, or Steam Codes.

“Services” means provision of a Deliverable to you in exchange for your payment of a fixed amount of money or Bonus points for a Case you have chosen on the Website.

2. General Conditions

Any use of the Website and the Services is at your sole option, discretion and risk. By using the Website and the Services, you acknowledge that you do not find the Website and the Services to be objectionable or unfair in any way.

You may only use the Services if you have reached legal age in your country and it is legal for you to do so according to the laws that apply in your country. You agree and acknowledge that you have reached such legal age.

You confirm that you are aware that this Agreement and any Services are not risk-based. After requesting the Service, you will receive one Deliverable from the Case, unless otherwise is not specified in the description of the Case (e.g. that a particular Case drops two or more random items). The assortment of each Case is made available for your review, and current market prices are indicated for each item. You may and should familiarize yourself prior to paying for the Case with the list of items one of which might be randomly selected as the Deliverable.

You confirm that you are not accessing the Services from any territory where it is not legal to use the Services.

It is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have the complete legal right to use the Services.

3.Your Account

To start using the Services you first need to register an Account with us by entering your username, current email address and password, by logging in using your Steam account credentials (Steam username and password) or by logging in using your VK.com account credentials .

Upon opening the Account, your profile will be automatically created for you.

Please note that we may refuse your registration application at our discretion and we are not obliged to open an Account for you.

By opening your Account you warrant that you:

  • Have read, accept and agree to this Agreement, and
  • Are at least 18 years old and of or over minimum legal age according to the law or jurisdiction that applies to you and you otherwise do not lack capacity to enter into contracts.

Your account will not be activated until you replenish the balance for a total amount of at least 70 rubles, but you will be able to use the full functionality of the site, except for transferring items to your inventory on Steam.

Please note that you will not be able to change information (except for your password) entered upon registration without contacting our support team and providing evidence supporting the requested change. Therefore, you shall ensure that information we held about you is always accurate and kept up to date.

You will be able to see your current Account Balance, Bonus Points Balance and recent transaction history once you have logged into your Account on the Website.

You must not disclose your login details to anyone, allow anyone else to use them, transfer your Account to any third party or permit any other third party to use your Account. You are responsible for the security of your Account and your login details.

Everyone who identifies themselves by entering correct login details is assumed by us to be the rightful Account holder and all transactions where login details have been entered correctly will be regarded as valid. We will not be held responsible for any loss or damage resulting from any unauthorized use of your Account and/or your failure to notify us of the same.

You may create only one Account with us.

We reserve our right to suspend and/or terminate your Account according to the terms of this Agreement. If your Account is suspended or terminated due to your violation of this Agreement or any applicable law, any Account Balance and Bonus Points Balance on said Account may be forfeited.

4.Services and Deliverables

You should sign in to access the Services.

To use the Services, you need a functional and unrestricted Steam account. You are responsible for entering your valid Steam credentials and for having access to your Steam account.

The description of Cases is tentative and non-binding.

The description of assortment of the available Deliverables that might be received by you when you use the Services will be accurate as it stands. We may add, remove, repackage or rename Cases and their contents time to time at our sole discretion without notifying you.

You hereby confirm, acknowledge and agree that:

  • After paying for the Case, you will receive the Deliverables (one per Case, unless otherwise is not directly specified in the Case description);
  • The Deliverable you receive is chosen randomly and automatically by the Website's algorithm;
  • You will not have any claims regarding the process of selecting the particular Deliverable or regarding the Deliverable you have received;
  • The price you have paid for the Services is reasonable and meets your expectations and you are not entitled to claim any refund, compensation, reimbursement or exchange from us.
  • By paying for the additional "Attracting good luck" Service to the Cases, you will get an increased opportunity of receiving the Deliverable mentioned in the description of the Case and the Service, but you are not guaranteed that you will receive this particular Result.
  • By paying for Cases from "Promo-Cases" Category, you will have an increased opportunity of receiving the Deliverable mentioned in the name or description of the "Promo-Cases" Cases, or Deliverable in the form of "Second chance", which prize is equal to or higher than the cost of the ordered Service on the Web-Site.
  • By paying for Cases with Standoff 2 accounts from "Promo-Cases" Category, you will have an increased opportunity of receiving the Deliverable mentioned in the name or description of the "Promo-Cases" Cases, or Deliverable in the form of activation key to a paid Steam game, which price on Steam (excluding all discounts and promotions) is not less than 200 Russian rubles.

We are not responsible if you received a Deliverable, which is an item you already have. We do not control or track, which random Deliverables you receive as the result of using our Services. If you use our Services more than once, we do not guarantee that you will not receive a Deliverable, which has been previously received by you from using our Services.

We do not warrant that Deliverables will be compatible with all hardware and software which you may use or which may exist or will exist in the future. We are not responsible for any incompatibility regarding hardware, operating systems etc. (e.g. Steam Code not working on Apple computers or a Steam Code is to the game that has too high system requirements will not be a subject to refund).

You acknowledge and agree that you will use the Deliverables exclusively for personal, non-commercial purposes.

Steam Code Specific Terms

After paying for a Case containing Steam Codes, you will have an increased opportunity of receiving the Deliverable mentioned in the description of the Case and Service but you are not guaranteed that you will receive that particular Deliverable. But in any case, as a result of using the Services, you will receive a Result, which price on Steam (excluding all discounts and promotions) at the time of delivery is equal to or exceeds the cost of the ordered Service, excluding the cost of the additional Service "Attract luck".

By paying for "All-In", "Promo-Box", "Jackpot" Cases and Cases with promocodes, you will have an increased opportunity of receiving the Deliverable mentioned in the description of the Case, but you are not guaranteed that you will receive that particular Deliverable. In any case, as the result of using "All-In", "Combo-All-In", "Jackpot" Services and Cases with promocodes you will receive a Deliverable, which price on Steam (excluding all discounts and promotions) is not less than 200 Russian rubles.

By paying for "Combo-All-In" Cases you will have an increased opportunity of receiving the Deliverable mentioned in the description of the "All-In" Cases, which are presented in the description of Case "Combo-All-In".

By paying for "Lucky Cases" Cases you will have an increased opportunity of receiving the Deliverable mentioned in the description of the "Promo-Box" Cases, which are presented in the description of Case "Lucky Cases".

By paying for a "ComboBox" Case, you will receive three (3), five (5), ten (10) Deliverables, which total price on Steam (excluding all discounts and promotions) at the time of delivery is equal to or is greater than the price of the Case you paid for.

We may offer Steam Codes, which are the keys to the games not yet released by vendors. Such a Deliverable may be pre ordered. The date when the Deliverable becomes available is specified on the Website and may be changed based on the information from the vendors.

If a Steam Code has regional restrictions (e.g. CIS regional restrictions), this will be specified in its description on the Website.

5.Deposits and Payments

Once you become a registered user we will open an account for you in our system where all your money deposits and payments will be recorded (“Account Balance”).

You can make deposits to your Account Balance by any of the methods specified and made available from time to time by us. We will deposit such funds into your Account Balance upon their actual receipt by us. We use third party payment providers to process deposits; they are not processed directly by us. Your Account Balance will only be credited if we receive an approval and authorization code from the provider issuing the payment. If your payment provider gives no such authorization, your Account Balance will not be credited with those funds.

You shall ensure that all deposits into your Account Balance are made from a payment source for which you are the account holder.

Deposits or any residual amounts of Account Balance cannot be withdrawn, are irreversible and non-returnable. The deposited money may be spent by you only on the Services.

You further agree not to make any chargebacks, reversals or otherwise cancel any deposits into your Account Balance, and in any such event to reimburse us for any chargebacks, denial or reversal of payment you make and any loss suffered by us as a consequence of that . Also, we reserve the right to impose an administration fee in the equivalent of US$50 per charge-back, denial or reversal of payment you make.

You are responsible for any and all fees from banks, payment providers, e-wallets, credit card companies or other fees that may be incurred as a result of transferring funds to your Account Balance.

You are responsible for our and your own bank, payment provider, e-wallet, credit card or other charges that may be incurred due to depositing funds with us.

You acknowledge and agree that your Account with us is not a bank account and therefore it is not insured, guaranteed, sponsored or otherwise protected by any banking or other system insurance. Additionally, any money deposited in your Account Balance will not earn any interest.

We may at any time set off any positive balance on your Account Balance against any amounts owed by you to us.

You can make payments for the Services if you have enough money available in your Account Balance.

The prices specified for each Service do not form part of this Agreement and they may be subject to change before you purchase a particular Service.

You warrant that you pay for the Services with use of funds coming from legal sources.

6. Bonuses and Promotions

You can earn Bonus Points by using the Services and gaining experience, participating in other activities or as a result of certain events as may be specified by us in terms. Bonus Points will be awarded as described in promotional offer and will be subject to any additional terms set forth in the promotional offer, which may be amended or discontinued at any time in our sole discretion.

Points are kept in your Account balance separate from your money funds. Any Bonus Points Balance shown in your Account does not constitute a real-world balance, reflect any face value, are not transferable and shall not be exchanged or traded for value of any kind, except for exchange for the Services at the rate as may be set out by us time to time at our sole discretion.

Generally, when earned, Bonus Points are automatically added to your Bonus Points Balance. You can check your Bonus Points Balance by logging into your Account.

Bonus Points can be used solely in exchange for the Services on terms and conditions specified by us at our sole discretion. You can not withdraw any Bonus Points or exchange them for money.

If your qualified action or event is terminated or voided we will deduct Bonus Points that you were awarded for that action or event from your Bonus Points Balance. In case there are not enough Bonus Points at the time of deduction, we will deduct a respective amount of money from your Account Balance.

We reserve the discretionary right to suspend or/and terminate your Bonus Points Balance without any notice if we determine that you have violated this Agreement and/or any additional terms that govern the promotional offer.

We reserve the discretionary right to terminate, discontinue or cancel our Bonus Points and Promotions program at any time without any notice to you.

In the event that your participation in our Bonus Points program is terminated, then all accumulated Bonus Points in your Bonus Points Balance are void.

We may from time to time offer complimentary draws or discounts. Each draw or discount offering will be conditioned by additional terms and conditions accompanied by the respective offering.

7.Delivery

After we have received your payment for the Services in full you will receive the Deliverable. It will usually become available in your Account Inventory immediately, although in some cases it can take up to 24 hours.

Notwithstanding the above, it may occur that the item randomly selected as the Deliverable is not available at the moment, in which circumstances the Case you paid for will appear in your Account unopened and you will be able to open the Case once the item has become available.

We may cancel any order and/or refuse to provide the Services to you without cause. In this case the amount you paid for the Case will be returned to your Account Balance.

8. Inventory Transfers

After delivery, your item will be kept in your Account Inventory. You will be able to transfer the item to your Steam Inventory within 24 hours of receiving it. If you fail to transfer it within this term, the item will be alienated from your Account Inventory without an opportunity for recovery. Moreover, the funds spent purchasing the item will not be reimbursed.

Prior to initiating the transfer, you will have to undergo steps and make the necessary settings following all the instructions in the “Settings” section of your Account, and also replenish the balance of your account for a total amount of at least 70 rubles. Otherwise, we will not be able to transfer your items to your Steam inventory.

We will not be held responsible for any problems with your Steam account and its availability to accept the items. After the transfer is initiated you will have an hour to confirm it in your Steam account. Otherwise, the item will be returned to your Account Inventory. It may take up to 48 hours to transfer the item to your Steam inventory.

9. Refunds

All deposits, the Deliverables and payment for the Services made by you to us are non-replaceable, non-returnable and non-refundable.

The provision above does not concern the situations when the Deliverable, which is a digital activation Steam Code, has come to you faulty (meaning, for example, that you received a key that does not activate the game) and you contacted us within 24 hours of delivery. In this case, we undertake an investigation in order to clarify the reasons for a refund. Depending on the conclusions of such an investigation, the funds may be returned to you or may not be returned to you.

10.Errors

In the event of any Error we will seek to place all parties directly affected by such Error in the position they were in before the Error occurred, and we reserve the right to take any actions to correct such Error.

“Error” means, in particular a human error, a bug, defect or error in the software, a manual or automated data input error and/or any system failure or a deviation from the normal functioning of the Website and its logic that results in an error in any pricing, calculation, Deliverable, charges or Bonus Points.

We may declare null and void any transactions that were the subject of an Error and to take any money from your Account Balance, any Bonus Points from your Bonus Points Balance and/or Case/Deliverable from your Account Inventory relating to the transaction subjected to the error. If there are insufficient funds in your Account Balance or we are unable to locate the affected Case/Deliverable, we may demand that you pay us the relevant outstanding amount relating to the the transaction subjected to the Error.

If any amount is mistakenly credited to your Account Balance or a Deliverable added to your inventory section of your Account, it remains our property and when we become aware of any such Error, we shall notify you and the amount/Deliverable will be withdrawn from your account.

In the event of any Error we will not be third liable to you or to any party for any direct or indirect costs, expenses, losses or claims arising or resulting from such Error.

You should inform us as soon as you become aware of any errors with respect to your Account.

11.Support

You acknowledge and agree that we will have no obligation to provide you with any support or maintenance in connection with the Website, Services and/or Deliverables. However, we will attempt to help you with any queries or problems that you may have with the Website or Services. To reach our customer team, please e-mail us at [email protected]. Providing our representatives with all the information they need to solve your problem will expedite your request for assistance.

12. Complaints to Third Parties

All complaints or inquiries related to any Deliverables, third-party advertisements or promotions of our Services (including marketing and other campaigns conducted by our partners), third party services, including, but not limited to payment services, products, offers, and resources must be directed to such a third party.

We only provide Services that are described on the Website and in this Agreement.

We are not responsible for any offers, promotions, promises or guarantees used or made by affiliates or any other third parties who advertise or otherwise promote the Website and/or the Services.

13. Prohibited Conduct

You agree that you will only use the Services in accordance with the terms set out in the Agreement.

You may use the Website and the Services only for lawful purposes.

You agree that you will not do, without limitations, any of the following while using or accessing the Website and/or the Services:

  • Allow or permit (intentionally or unintentionally) someone else to use the Website and the Services by using your Account.
  • Make fraudulent charge-backs.
  • Use a stolen, cloned or otherwise unauthorized credit or debit card or other payment methods, as a source of funds.
  • Facilitate any type of illegal money transfer, including money laundering.
  • Post, upload, or otherwise transmit through the Website any Comments or other content that is unlawful, obscene, harmful, threatening, harassing, defamatory or hateful or that contain objects or symbols of hate, invade the privacy of any third party, is deceptive, abusive, inciting of unlawful action, defamatory, libelous, vulgar or violent or is otherwise objectionable in our opinion.
  • Reproduce, modify, adapt, prepare derivative works based on, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Website, Services or Comments (other than your own Comments), or the parts thereof.
  • Use the Website, Services, Deliverables or Comments in a commercial manner.
  • Post, upload, or otherwise transmit through the Website any unsolicited or unauthorized advertising, promotional materials, junk, spam, chain letters, "pyramid schemes" or any other form of solicitation.
  • Circumvent, disable or otherwise interfere with security related features of the Website, or features that prevent or restrict use or copying of any content.
  • Forge any TCP/IP packet header or any part of the header information in any posting or in any way use the Website to send altered, deceptive or false source-identifying information.
  • Attempt to probe, scan or test the vulnerability of any our system or network or breach or impair or circumvent any security or authentication measures protecting the Website, its content and the Services.
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website.
  • Attempt to scrape, parse, access, search or meta-search the Website, its content or Comments with any engine, software, tool, agent, device or mechanism other than software and/or search agents provided by us or other generally available third party web browsers, including without limitation any software that sends queries to the Website to determine how a website or web page ranks.
  • Collect or store personal data about other users without their express permission.
  • Impersonate or misrepresent your affiliation with any person or entity, or otherwise commit fraud.
  • Use the Website, Services, Deliverables or Comments in any manner not permitted by this Agreement.
  • Take unfair advantage, in particular, by attempting to exploit or exploitation of a fault, loophole or error in our Website or Services.
  • Create Accounts by automated means.
  • Encourage or instruct any other individual to do any of the foregoing or to violate this Agreement.

We reserve the right, without prior notice and in our sole discretion, to decide whether your use of the Website and the Services violates the Agreement for any of the above reasons or for any other reason.

If, in our determination, you are found to be directly or indirectly participating in any form of prohibited conduct or other activities that we consider to constitute your misuse of the Services or breach of the Agreement, we may take all such actions as we in our sole discretion deem appropriate or necessary under the circumstances, with or without notice to you or other parties involved, including without limitation:

  • Giving you a warning
  • deleting or modifying your comments,
  • Suspending and/or closing your Account and terminating this Agreement,
  • Suspending and/or terminating accrual of Bonus Points,
  • Cancelling your Bonus Points,
  • Cancelling and/or voiding some of your transactions,
  • Terminating and blocking your access to the Website and Services, including blocking access to the Website where evidence indicative of automated or robotic activity is found,
  • Debiting the amount owed by you from your Account Balance,
  • Withholding your Account Balance with no obligation to refund to you any money,
  • Informing the relevant authorities, other online service providers, banks, credit card companies, payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity,
  • Reporting any criminal or suspicious activities to the appropriate authorities, and/or
  • Taking legal action against you

We will not be liable for any loss or damage which you may incur as a result of prohibited conduct or your breach of this Agreement.

You shall be liable for any and all claims, losses, liabilities, damages, costs and expenses (including any legal costs) incurred by us, which arise from your participation in any form of prohibited conduct and/or any breach by you of this Agreement , and you shall indemnify and hold us harmless on demand for such claims.

14.Intellectual Property Rights

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Website and the Services.

All rights not expressly granted to you in this Agreement are reserved and retained by us or our owners, licensors, suppliers or other authorized persons.

We or our subsidiaries and/or licensors own all materials, software, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) that are included, constitute or are a part of the Website and the Services.

These materials are protected by copyright and/or other intellectual property rights.

The content of this Agreement is protected by copyright.

TYou do not obtain any rights in such materials and must not use them without our written permission.

Valve, the Valve logo, the Steam logo, Counter-Strike, Dota 2, the Counter-Strike logo and the Dota 2 logo are trademarks and/or registered trademarks of Valve Corporation. Other titles and logos are trademarks are properties of their respective owners. We are in no way affiliated with, sponsored or endorsed by Valve Corporation and other trademark owners.

15. Your Comments

By posting any texts, images, data or other intellectual property, content or information to the Website (“Comments”) you grant to us a nonexclusive, worldwide, royalty-free, sublicensable, perpetual and irrevocable right to use, reproduce, modify, display, publish, distribute, transmit and otherwise exploit such Comments.

We do not claim ownership rights in Comments.

We reserve the right to moderate any Comments or remove any Comments for any reason.

We may limit the length of Comments.

We have no ability to control Comments that are posted to the Website, and do not have any obligation to monitor such Comments for any purpose and, as a result, are not responsible for the accuracy, completeness, appropriateness, legality or applicability of any Comments or anything said or written by you or other users.

We do not endorse any Comments or any opinion, recommendation, or advice expressed in Comments.

16. Privacy Policy

personal data. For purposes that will be mentioned further in this section of the Agreement we may process and/or collect the following information that can be used to identify you as an individual (“Personal Data”):

  • your email address,
  • Your Steam username, and
  • Your VK.com username.

Please note that we do not process or collect your payment information. Third-party payment providers process your payments and your information.

You may explicitly decline to submit Personal Data through the Website prior to using our Services, in which case we will not be able to provide the Service to you.

In the course of using the Website you will be able to voluntarily disclose, transfer or publish openly and publicly information about yourself, including Personal Data. This may happen when you voluntarily disclose Personal Data, for example, in chat areas of the Website or in your profile. Please note that we do not have any opportunity or responsibility to control the content that carries this information and/or Personal Data once it is made public. You understand that disclosing, publishing, sharing and making this Personal Data publicly available is your own responsibility and is not a subject matter of this Agreement.

Anonymous Data Collected Automatically. We collect non-personally identifiable information that alone or in combination with similar information can not be used to identify you (“Anonymous Data”) from your computer, mobile device or browser when you use the Website.

The Website automatically collects usage information, such as:

  • your IP address,
  • The type of device you use
  • Browser type, version and language,
  • Type and version of your operating system
  • Your activity on the Website, and
  • The number and frequency of visitors to the Website.

We may collect Anonymous Data or use third-party services for that, for example, analytic services like Google Analytics or Yandex.Metrica.

This Anonymous Data is not linked to Personal Data.

Cookies. A cookie is a small piece of text sent to your browser by the Website you visit. It helps the Website to remember information about your visit, like your preferred language and other settings. For more information on cookies, please visit https://en.wikipedia.org/wiki/HTTP_cookie .

We use our own cookies (first party cookies):

  • To remember your choice about cookies on the Website,
  • To recognize you when you visit the Website,
  • To remember your preferences, and
  • To perform security measures.

Most web browsers allow some control of most cookies through the browser settings.

In addition, we work with reputable companies who can use their cookies when you use the Website (third party cookies). Third-party cookies are used, for example, to count how many visitors we receive to a page, to help us analyze how the Website is used (e.g. Google Analytics cookies). We use the information to compile reports and to help us improve the Website. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors have come to the Website from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout .

Why We Collect Information. Anonymous Data and/or Personal Data (the “Information”) is used for:

  • Delivering you our Services, Deliverables, the Website and its functionality,
  • Your seamless interaction with the Website,
  • analytical and statistical purposes,
  • Understanding your interaction with the Website and the Services,
  • Improvement and development of the Website or our other services and products,
  • billing and accounting purposes,
  • Enforcement of this Agreement, and
  • Sending you related information, including promotions, special offers, confirmations, newsletters, updates, and security alerts.

You agree that using your email address, we will occasionally send you alerts or information on products, discounts and promotions related to our Website. You can opt out from such emails at any time.

How Long We Retain Information. We will keep your Information for as long as you are a party to this Agreement and, thereafter, for no longer than is reasonably necessary for reporting and reconciliation purposes pursuant to legal requirements.

Your Consent. You expressly consent to our processing, collection, transfer, storage, disclosure and other uses of your Information as described in this Agreement at instance when you register with us and/or provide information to us through the Website.

In addition, through this use and interactions with the Website you specifically consent to:

  • Our collection of information by automated means and to our subsequent processing and using of information in accordance with this Agreement, and
  • The storage and transfer of information to locations wherever we and our service providers have facilities.

Disclosure of Information. We may release the Information:

  • To provide you with the Services and functionality of the Website,
  • In case it is set out in this Agreement;,
  • When we believe in good faith that such release is appropriate to comply with the applicable law, regulation, legal process or governmental request (for example, pursuant to a statutory demand, subpoena, warrant or court order),
  • To enforce this Agreement,
  • To detect, prevent, or otherwise address fraud, security or technical issues,
  • To protect against abusive or unlawful use of the Website and the Services, and
  • To protect the rights, safety, or third property of users, or any other parties.

With Whom We Share Information. We may share Information only under any of the circumstances mentioned in this Agreement. We will not share any Information provided by you to third parties except with service providers under contract who help with our business operations, such as providers of payment processing, fraud investigation, bill collection, information management and analytic services and products.

Business or Asset Transfer. In the event that we, a line of our business, or substantially all our assets are transferred, sold or merged with another business, Information may be one of the transferred assets.

Privacy Related Inquiries. We comply with applicable legal requirements providing adequate protection for Personal Data according to rules and regulations currently in effect in Costa Rica.

If, for any reason, you are concerned with the way that we may be using your Personal Data, you have questions about the privacy aspects of the Website, please, contact us at [email protected]

17 Limitations and Exclusions

We do not make any promises or warranties about the Website, Services or Deliverables. Your access to the Website and use of the Services and Deliverables or any information we may provide in connection with your use of the Services and Deliverables is at your sole option, discretion and risk.

The Website, Services or Deliverables are provided "AS IS" and "AS AVAILABLE" for your use, without any representation or warranties of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

No guarantee is given to the effect that a Service, Deliverable or functionality of a certain type or reach will be available for all users.

Specifically, but without limitation, we do not warrant that:

  • The Website and the Services will meet your requirements,
  • The Website, the Services and the information available on or through the Website or the Services is free of malfunctions, bugs, viruses or errors,
  • The Website and the Services will be uninterrupted or secure, or
  • Defects will be corrected.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services, Deliverables or any other products procured using the Website, or for any other claim related in any way to your use of the Services, Deliverables or any product, including, but not limited to, any errors or omissions in any content , or any loss or damage of any kind arising arising out of this Agreement or as a result of the use of the Services or any Deliverable or content posted, transmitted, or otherwise made available via the Website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

18. Indemnification

By using the Website and/or Services you agree to indemnify, release and to hold harmless us, our parents, subsidiaries, affiliates, licensors and agents, as well as the officers, directors, employees, shareholders and representatives of any of them, from any and all liability, claims or actions of any kind whatsoever, including but not limited to injuries, damages, or losses to persons and property which may be sustained in connection with your use of the Website, Services and/or Deliverables, or your fulfilment of any obligation set out herein or otherwise connected to your use of the Website, Services and/or Deliverables, whether directly or indirectly.

19. Termination

This Agreement is effective unless and until terminated by either you or us.

Termination without cause. We may terminate these Agreements without cause with or without notice to you.

You may close your Account with us at any time and end these Agreement. If you want to close your Account, please notify our support team.

Termination for cause. We may terminate this Agreement as provided in other sections of this Agreement, and/or if:

  • You are in material breach of this Agreement,
  • We become aware that you are involved in prohibited conduct (as defined above in this Agreement),
  • We become aware that you have used any other similar site and are suspected of prohibited conduct,
  • We are requested to do so by the police, any regulatory authority or court, or
  • In our reasonable opinion your continued use of the Services may be detrimental to our reputation and to the reputation of our partners.

Effect of Termination. If your Account is terminated any of your Account Inventory and all Bonus Points in your Account are void.

Where we have terminated this Agreement for cause, we may, in our sole discretion, suspend or withhold your Account Balance and/or recover from your Account Balance the amount of any affected Bonuses. The rights set out here are without prejudice to any other rights that we may have against you under this Agreement or any applicable law.

20. Jurisdiction

This Agreement and the relationship between you and us generally, will be governed by the laws of Costa Rica without regard to conflict of law provisions.

You further agree that any disputes or claims related to this Agreement will be resolved by state courts located in Costa Rica, and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

By accepting to this Agreement, you are:

  • Waiving claims that you might otherwise have against us based on the laws of other jurisdictions, including your own;
  • Irrevocably consenting to the exclusive jurisdiction of, and venue in, the state courts located in Costa Rica over any disputes or claims you have with us; and
  • Submitting yourself to the personal jurisdiction of such courts for the purpose of resolving any such disputes or claims.

Nothing in this clause shall limit our right to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

21. Modification and Amendments

We may suspend, modify, remove and/or add to any of the Services in our sole discretion. We will not be liable for any such action.

We may amend this Agreement at any time, which can be done unilaterally and at its own discretion and at any time through publication of the amended Agreement on the Website. Therefore it is your obligation to check each time you use the Services whether the Agreement was subject to amendments.

By further using the Website and/or the Services you signify your agreement to be bound by all changes that may affect you. Unless explicitly stated otherwise, the amended Agreement shall come into effect automatically the same day of their publication on the Website.

If any amendment is unacceptable to you, your only recourse is to cease using the Website and the Services.

22. Miscellaneous

For contractual purposes, you:

  • Consent to receive communications from us in an electronic form via the email address you have submitted; and
  • Agree that the Agreement and all amendments, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing.

Any communication with the Website administration shall be made by e-mail to the address: Any communication with the Website administration shall be made by e-mail to the address: [email protected]

Should any provisions of this Agreement prove to be invalid or ineffective, they will not affect the validity of the remaining provisions. Invalid or ineffective provisions will be replaced by such valid provisions which reflect the economic value, intention of the parties and objective of the invalid or ineffective provisions to the highest extent.

You will not assign this Agreement or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any purported assignment or delegation by you without our appropriate prior written consent will be null and void. We may assign this Agreement or any rights hereunder without your consent.

In the event that the Agreement is translated into any other language and there is any inconsistency between the English version and such translation, the English version shall prevail.

Warning! The text of this agreement is considered to be the Intellectual Property of UNOBRIDGE PROJECTS LIMITADA. Reproduction or re-publication of this content is prohibited without permission.

PRIVACY POLICY

privacy policy

UNOBRIDGE PROJECTS LIMITADA may change this Privacy Policy from time to time and the change will take effect once the revised Privacy Policy is available on this Application. The “last updated” date is at the bottom of this Policy. Therefore, please refer to this Privacy Policy each time you submit your personal information.

Data Controller and Owner

UNOBRIDGE PROJECTS LIMITADA

Types of Data collected

Among the types of Personal Data that this third Application collects, by itself or through parties, there are: Cookies and Usage Data.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using this Application.

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

How Do We Protect Your Information?

We are committed to protecting your privacy and we implement various security measures in relation to our processing and transfer of personal data. However, the nature of the Internet is such that the data may in some circumstances flow over networks without full security measures and could be accessible to unauthorized persons.

How Do We Use Your Information?

We will use your personal information for our legitimate interests to respond to your enquiries, to send information to you, to fulfil any contractual obligation to you, for research purposes, to send marketing information to you regarding our goods, services and related opportunities, and other reasonable uses by virtue of your affirmative consent.

If you purchase goods or services from us we may send you further information that is related to your purchase, by post, push notification or e-mail.

We would like to send you marketing information, by push notifications and e-mail.

If you do not wish to receive any of the above information or be contacted by us in accordance with the above, please select the “Unsubscribe” button on our email, or write to the UNOBRIDGE PROJECTS LIMITADA at the address below.

If you submit your views to us via our contact form we may circulate them internally for training and management purposes.

We review the Personal Information we collect periodically to determine its accuracy and whether it can be deleted.

We may aggregate the information you send to us with other data (so that you cannot be identified from that data) and use that aggregated data for administrative purposes.

Push notifications

This Application may send push notifications to the User.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.


Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.


Google AdWords conversion tracking (Google Inc.)

Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.


Personal Data collected: Cookies and Usage Data.

Place of processing: US - Privacy Policy - Opt Out.


Facebook conversion tracking Pixel (Facebook Inc.)

Facebook conversion tracking Pixel is a web analysis service provided by Facebook Inc. (“Facebook”). Facebook utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Facebook services.

Facebook may use the Data collected to contextualize and personalize the ads of its own advertising network.


Personal Data collected: Cookies and Usage Data.

Place of processing: US - Privacy Policy - Opt Out.


Twitter Ads conversion tracking (Twitter, Inc.)

Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Application.


Personal Data collected: Cookies and Usage Data.

Place of processing: US - Privacy Policy - Opt Out.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information - including a personal identification number - allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server"s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

user

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small piece of data stored in the User's device.


This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Latest update: May 25, 2018

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